Agent Harriet Walker has recently begun marketing Medicare Advantage and related products aimed at meeting the needs of senior citizens.
Client Mildred Jones has expressed interest in a Medicare Advantage plan. It is now the beginning of September. If you were in Agent Walker's
position, what would you do? SELECTED ANSWER: Inquire whether the client qualifies for a special enrollment period, andif not, solicit an
enrollment application once the annual open enrollment election period begins on October 15th.
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Mrs. Fields wants to know whether applying for the Part D low income subsidy will be worth the time to fill out the paperwork. What could
you tell her? SELECTED ANSWER: The Part D low income subsidy could substantially lower her overall costs. She can apply by
contacting her state Medicaid office, or calling theSocial Security Administration
Mr. Wendt suffers from diabetes which has gotten progressively worse during the last year. He is currently enrolled in Original Medicare
(Parts A and B) and a Part D prescription drug plan and did not enroll in a Medicare Advantage (MA) plan during the last annual open
enrollment period (AEP) which has just closed. Mr. Wendt has heard certain MA plans might provide him with more specialized coverage
for his diabetes and wants to know if he must wait until the next annual open enrollment period (AEP) before enrolling in such a plan.
What should you tell him? SELECTED ANSWER: If there is a special needs plan (SNP) in Mr. Wendt's area that specializes in caring for
individuals with diabetes, he may enroll in the SNP at any time under a special election period (SEP)
Ms. Moore plans to retire when she turns 65 in a few months. She is in excellent health and will have considerable income when she
retires. She is concerned that her income will make it impossible for her to qualify for Medicare. What could you tell her to address her
concern? SELECTED ANSWER: Medicare is aprogram for people age 65 or older and those under age 65 with certain disabilities, end
stage renal disease or Lou Gehrig's disease, so she will be eligible for Medicare
Mr. Schmidt would like to plan for retirement and has asked you what is covered under Original Fee-for- Service (FFS) Medicare? What
could you tell him? SELECTED ANSWER: Part A, which covers hospital, skilled nursing facility, hospice and home health services and
Part B, which covers professional services such asthose provided by a doctor are covered under Original Medicare.
Mr. Hernandez is concerned that if he signs up for a Medicare Advantage plan, the health plan may, at some time in the future, reduce his
benefits below what is available in Original Medicare. What should you tell him about his concern? SELECTED ANSWER: Medicare health
plans must cover all benefits availableunder Medicare Part A and Part B. Many also cover Part D prescription drugs.
Mrs. Raskin is a widow who will attain aged 65 and enroll in Medicare in just a few weeks. She concerned about having prescription drug
coverage. Which of the following statements provides the best advice?
SELECTED ANSWER: Prescription drug coverage can be obtained by enrolling in a Medicare Advantage planthat includes Part D
coverage.
Mrs. Willard wants to know generally how the benefits under Original Medicare might compare to the benefit package of a Medicare Health
Plan before she starts looking at specific plans. What could you tell her? SELECTED ANSWER: Medicare Health Plans may offer extra
benefits that Original Medicare does not
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offer such as vision, hearing, and dental services and must include a maximum out-of-pocket limit on Part A and Part B services.
Mr. Meoni's wife has a Medicare Advantage plan, but he wants to understand what coverage Medicare Supplemental Insurance provides
since his health care needs are different from his wife's needs. What could you tell Mr.Meoni? SELECTED ANSWER: Medicare
Supplemental Insurance would help cover his Part Aand Part B cost sharing in Original Fee-for-Service (FFS) Medicare as well as possibly
Page | 2 some services that Medicare does not cover.
Mrs. Chen will be 65 soon, has been a citizen for twelve years, has been employed full time, and paid taxes during that entire period. She is
concerned that she will not qualify for coverage under part A because she was not born in the United States. What should you tell her?
SELECTED ANSWER: Most individuals who are citizens and over age 65 are covered under Part A by virtue of having paid Medicare taxes
while working, though some may be covered as a result of paying monthly premiums.
Mr. Bauer is 49 years old, but eighteen months ago he was declared disabled by the Social Security Administration and has been receiving
disability payments. He is wondering whether he can obtain coverage under Medicare. What should you tell him? SELECTED ANSWER:
After receiving such disability payments for 24 months, he will be automatically enrolled in Medicare, regardless of age.
Mr. Davis is 49 years old and has been receiving disability benefits from the Social Security Administration for 12 months. Can you sell him
a Medicare Advantage or Part D Prescription Drug policy? SELECTED ANSWER: No, he cannot purchase a Medicare Advantage or Part D
policy because he has not received Social Security or Railroad Retirement disability benefits for 24 months.
Ms. Henderson believes that she will qualify for Medicare coverage when she turns 65, without paying any premiums, because she has been
working for 40 years and paying Medicare taxes. What should you tell her? SELECTED ANSWER: In order to obtain Part B coverage, she
must pay a standard monthly premium,though it is higher for individuals with higher incomes.
Mr. Diaz continued working with his company and was insured under his employer's group plan until he reached age 68. He has heard that
there is a premium penalty for those who did not sign up for Part B when first eligible and wants to know how much he will have to pay.
What should you tell him?
SELECTED ANSWER: Mr. Diaz will not pay any penalty because he had continuous coverage under his employer's plan.
Mrs. Peňa is 66 years old, has coverage under an employer plan and will retire next year. She heard she must enroll in Part B at the beginning
of the year to ensure no gap in coverage. What can you tell her? SELECTED ANSWER: She may enroll at any time while she is covered
under her employer plan, but she will have a special eight-month enrollment period that differs from the standard general enrollment
period,during which she may enroll in Medicare Part B.
Mrs. Kelly is entitled to Part A, but is not yet enrolled in Part B. She is considering enrollment in a Medicare health plan. What should you
advise her to do before she will be able to enroll into a Medicare health plan? SELECTED ANSWER: In order to join a Medicare health plan,
she also must enroll in Part B.
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Mrs. Park has a low, fixed income. What could you tell her that might be of assistance? SELECTED ANSWER:She should contact her state
Medicaid agency to see if she qualifies for one of several programs that canhelp with Medicare costs for which she is responsible.
Mr. Yu has limited income and resources so you have encouraged him to see if he qualifies for some type of financial assistance. Mr. Yu is not
sure it is worth the trouble to apply and wants to know what the assistance could do for him if he qualifies. What could you tell him?
Page | 3 SELECTED ANSWER: He might qualify forhelp with Part D prescription drug costs and help paying Part A and/or Part B premiums,
deductibles, and/or cost sharing.
Mr. Patel is in good health and is preparing a budget in anticipation of his retirement when he turns 66. He wants to understand the health
care costs he might be exposed to under Medicare if he were to require hospitalization as a result of an illness. In general terms, what could
you tell him about his costs for inpatient hospital services under Original Medicare? SELECTED ANSWER: Under Original Medicare,
thereis a single deductible amount due for the first 60 days of any inpatient hospital stay, after which it converts into a per-day amount
through day 90. After day 90, he would pay a daily amount up to 60 days over his lifetime, after which he would be responsible for all costs
Mrs. Shields is covered by Original Medicare. She sustained a hip fracture and is being successfully treated for that condition. However, she
and her physicians feel that after her lengthy hospital stay she will need a month or two of nursing and rehabilitative care. What should you
tell them about Original Medicare's coverage of care in a skilled nursing facility? SELECTED ANSWER: Medicare will cover Mrs.
Schmidt's skilled nursing services provided during the first 20 days of her stay, after which she would have a coinsurance until she has been
in the facility for 100 days
Mr. Rainey is experiencing paranoid delusions and his physician feels that he should be hospitalized. What should you tell Mr. Rainey (or
his representative) about the length of an inpatient psychiatric hospital stay that Medicare will cover? SELECTED ANSWER: Medicare will
cover a total of 190 days of inpatient psychiatric care during Mr. Rainey's entire lifetime.
Mrs. Quinn has just turned 65 and received a letter informing her that she has been automatically enrolled in Medicare Part B. She wants to
understand what this means. What should you tell Mrs. Quinn? SELECTED ANSWER: Part B primarily covers physician services. She will
be paying a monthly premium and, with the exception of many preventive and screening tests, generally will have 20% co- payments for
these services, in addition to an annual deductible.
Mr. Buck has several family members who died from different cancers. He wants to know if Medicare covers cancer screening. What
should you tell him? SELECTED ANSWER: Medicare covers periodic performance of a range of screening tests that are meant to provide
early detection of disease. Mr. Buck will need to check specific tests before obtaining them to see if they will be covered.
Mrs. Turner is comparing her employer's retiree insurance to Original Medicare and would like to know which of the following services
Original Medicare will cover if the appropriate criteria are met? What could you tell her? SELECTED ANSWER: Original Medicare covers
ambulance services.
Mrs. Wolf wears glasses and dentures and has enjoyed considerable pain relief from arthritis through acupuncture. She is concerned about
whether or not Medicare will cover these items and services. What
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should you tell her? SELECTED ANSWER: Medicare does not cover acupuncture, or, in general, glasses or dentures.
Mr. Singh would like drug coverage, but does not want to be enrolled into a health plan. What should you tell him? SELECTED ANSWER:
Mr. Singh can enroll in a stand-alone prescription drug plan and continueto be covered for Part A and Part B services through Original
Fee-for-Service Medicare.
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Mr. Alonso receives some help paying for his two generic prescription drugs from his employer's retiree coverage, but he wants to compare
it to a Part D prescription drug plan. He asks you what costs he would generally expect to encounter when enrolling into a standard
Medicare Part D prescription drug plan. What should you tell him? SELECTED ANSWER: He generally would pay a monthly premium,
annual deductible, and per-prescription cost sharing.
Mrs. Geisler's neighbor told her she should look at her Part D options during the annual Medicare enrollment period because features of
Part D might have changed. Mrs. Geisler can't remember what Part D is so she called you to ask what her neighbor was talking about. What
could you tell her?
SELECTED ANSWER: Part D covers prescription drugs and she should look at her premiums, formulary, and cost sharing among other
factors to see if they have changed.
Mrs. Paterson is concerned about the deductibles and co-payments associated with Original Medicare. What can you tell her about Medigap
as an option to address this concern? SELECTED ANSWER: Medigap plans help beneficiaries cover coinsurance, co-payments, and/or
deductibles for medically necessary services.
Mrs. Gonzalez is enrolled in Original Medicare and has a Medigap policy as well, but it provides no drug coverage. She would like to keep
the coverage she has, but replace her existing Medigap plan with one that provides drug coverage. What should you tell her? SELECTED
ANSWER: Mrs. Gonzalez cannot purchasea Medigap plan that covers drugs, but she could keep her Medigap policy and enroll in a Part
D prescription drug plan.
Mr. Kelly has substantial financial means. He enrolled in Original Medicare and purchased a Medigap policy many years ago that offered
prescription drug coverage. The prescription drug coverage has not been comparable to that offered by Medicare Part D for several years
and despite notification, Mr. Kelly took no action. Which of the following statements best describes what will occur if Mr. Kelly now decides
to enroll in Medicare Part D? SELECTED ANSWER: He will incur a late enrollment penalty.
Mr. Capadona would like to purchase a Medicare Advantage (MA) plan and a Medigap plan to pick up costs not covered by that plan.
What should you tell him? SELECTED ANSWER: It is illegal for you to sell Mr. Capadona a Medigap plan if he is enrolled in an MA plan,
and besides, Medigap only works with OriginalMedicare.
What impact, if any, will the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) have upon Medigap plans? SELECTED
ANSWER: The Part B deductible will no longer be covered for individuals newly eligible for Medicare starting January 1, 2020.
Mr. Lopez has heard that he can sign up for a product called "Medicare Advantage" but is not sure about what type of plan designs are available
through this program. What should you tell him about the types
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