Supervision Concepts and Practices of Management 14th Edition By Edwin Leonard, Susan Fant Cassity (Test Bank)

Test bank for
Supervision Concepts and
Practices of Management 14th
Edition By Edwin Leonard, Susan
Fant Cassity
(All Chapters 1-15, 100% Original
Verified, A+ Grade)
All Chapters Arranged Reverse: 15-1


This is the Original Test Bank for 14th
Edition, All Other Files in the Market
are Wrong/Old Questions.

,Name Clas Dat
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CHAPTER 15 - POSITIVE DISCIPLINE
1. Morale reflects attitudes toward work; discipline primarily concerns mindset.
a.T rue
b. Fals
e
ANSWER: True

2. Positive self-discipline is when employees regulate their behavior out of self-interest.
a.T rue
b. Fals
e
ANSWER: True

3. Positive employee discipline requires company rules that are reasonable and well-communicated.
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b. Fals
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ANSWER: True

4. Departmental employees largely derive their self-discipline cues from their supervisors’ and managers’ guidance.
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b. Fals
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ANSWER: True

5. It is best for upper management to create ethical codes and policies without input from employees and supervisors.
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b. Fals
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ANSWER: False

6. Top-level managers depend on employees’ discretion due to differing views on acceptable conduct standards.
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b. Fals
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ANSWER: False

7. If the supervisor fails to act, other employees might mimic poor behavior in the workplace.
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b. Fals
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ANSWER: True

8. Inaction by the supervisor may perpetuate misconduct among prior offenders, while sparing others from involvement.
a.T rue
b. Fals
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,Name Clas Dat
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CHAPTER 15 - POSITIVE DISCIPLINE

e
ANSWER: False

9. Violations of time, rest, procedures, and safety rules often demand immediate supervisory intervention.
a.T rue
b. Fals
e
ANSWER: True

10. When a situation arises, before doing anything else the supervisor should investigate what happened and why.
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b. Fals
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ANSWER: True

11.A supervisor does not need to have “just cause” to take disciplinary action against an employee.
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b. Fals
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ANSWER: False

12. The supervisor should always take quick action in disciplinary situations in order to make an example of the offender.
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b. Fals
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ANSWER: False

13. The supervisor may need to question other employees besides the accused during an investigation.
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b. Fals
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ANSWER: True

14. A supervisor should maintain self-control unless the employee’s actions are severe.
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b. Fals
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ANSWER: False

15. In the case of insubordination, a supervisor might have a good reason to publicly discipline an employee.
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b. Fals
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ANSWER: True

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, Name Clas Dat
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CHAPTER 15 - POSITIVE DISCIPLINE
16. Under extreme circumstances it may be in the supervisor’s best interest to take disciplinary action in public.
a.T rue
b. Fals
e
ANSWER: True

17. Regardless of the severity of the offense, a supervisor must maintain self-control when disciplining employees.
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b. Fals
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ANSWER: True

18. For minor offenses with a clean record, a written warning is essential for documented action.
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b. Fals
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ANSWER: False

19. Randy received a written reprimand, suggesting either repetitive minor infractions or a first-time serious violation.
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b. Fals
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ANSWER: True

20. After a verbal warning, the subsequent action for policy violation could entail suspending the employee without pay.
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b. Fals
e
ANSWER: False

21. A written warning is a formal document that becomes a permanent part of the employee’s record.
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b. Fals
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ANSWER: True

22. One of the drawbacks of the disciplinary layoff is that the loss of a trained worker may hurt production.
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b. Fals
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ANSWER: True

23. New supervisors should not be informed of disciplinary transfer circumstances to prevent bias against the employee.
a.T rue
b. Fals
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