Phase 2 Wisconsin Police Academy /(Wisconsin
Law Enforcement) Actual Exam Q&A/ Already
Graded A+ / 2025.
Terms in this set (202)
(PCS) What does mediation Intervention of an acceptable, impartial, and neutral third
mean? party to assist contending parties to voluntarily reach their
own mutually acceptable settlement in a dispute
(PCS)What are things to - Officer safety must not be compromised
keep in mind while - Subjects must be willing to talk
considering mediation?
- Subjects must remain rational
- Subjects must be willing to compromise
- Subjects must not get physical
(PCS) If after mediation is Escalate to another disturbance resolution tactic such as
tried and your threat arbitration or crisis intervention or (if needed) use of
assessment indicates physical intervention tactics.
possible danger to officer
safety, what should you do?
(PCS) What are the - Introduce yourself
ground rules for basic - Explain your role as a mediator
mediation tactics?
- Everything said is part of a law enforcement contact
- Explain mediation process
- Answer questions
- Get verbal agreement to process
, A person in authority makes decisions about what actions are
(PCS) What does arbitration to be taken in order to stabilize a situation, once attempts to
mean? seek cooperation prove ineffective and/or safety is
compromised
(PCS) What is the technique - Make a request for a subject to do something andwhy
for arbitration? - If the subject refuses, offer two choices for them todecide
- Make sure you check their choice and takeappropriate
action for their choice
(PCS) What is a way to REACT.
remember the steps for - Request cooperation
arbitration?
- Explain reason
- Allow choice
- Check decision
- Take action
(PCS) What is crisis Dealing with anyone who is not thinking clearly and
intervention? rationally, making it difficult to use reasoning and logic to
encourage compliance
(PCS) What are the steps - Calm yourself
for pre-intervention - Center yourself and get focused
preparation in a crisis?
- Develop a strategy for the intervention
(PCS) Explain the - Try to get the persons attention
guidelines for the crisis - Check on the persons perception of reality
intervention format.
- Try to establish rapport with the person- Explain your perception
of reality
- Move toward resolution of the situation
(PCS) Under disturbance - Mediation
resolution, what are the -Arbitration
two models taught?
, (PCS) How does the crisis - Opening
model change the order of - Information-gathering
the OIR model?
- Is it a crisis? (YES)
- Use appropriate strategies
- Resolution
(PCS) What are - Calm yourself
preintervention - Center yourself and get focused
preparation steps? - Develop a strategy for the intervention
- Try to get the persons attention
(PCS) When intervening with - Check on the persons perception of reality
a person in crisis, what
- Try to establish rapport with the person- Explain your perception
guidelines should you keep in
mind? of reality
- Move toward resolution of the situation
(PCS) Identify the four DONE
conditions in which you are - Danger
done talking in crisis
- Overriding concern
intervention.
- No progress
- Escape
(PCS) What are the first two - Presence
modes of the - Dialog
Intervention Options?
(PCS) What are the last - Control Alternatives
three modes of the - Protective Alternatives
Intervention Options that
- Deadly Force
involve physical
intervention?
(PCS) What are five specific - Calm yourself and your partner
actions to take during subject - Calm the subject
debriefing?
- Provide initial medical assessment
- Reassure the subject
- Rebuild the subjects self-esteem
Law Enforcement) Actual Exam Q&A/ Already
Graded A+ / 2025.
Terms in this set (202)
(PCS) What does mediation Intervention of an acceptable, impartial, and neutral third
mean? party to assist contending parties to voluntarily reach their
own mutually acceptable settlement in a dispute
(PCS)What are things to - Officer safety must not be compromised
keep in mind while - Subjects must be willing to talk
considering mediation?
- Subjects must remain rational
- Subjects must be willing to compromise
- Subjects must not get physical
(PCS) If after mediation is Escalate to another disturbance resolution tactic such as
tried and your threat arbitration or crisis intervention or (if needed) use of
assessment indicates physical intervention tactics.
possible danger to officer
safety, what should you do?
(PCS) What are the - Introduce yourself
ground rules for basic - Explain your role as a mediator
mediation tactics?
- Everything said is part of a law enforcement contact
- Explain mediation process
- Answer questions
- Get verbal agreement to process
, A person in authority makes decisions about what actions are
(PCS) What does arbitration to be taken in order to stabilize a situation, once attempts to
mean? seek cooperation prove ineffective and/or safety is
compromised
(PCS) What is the technique - Make a request for a subject to do something andwhy
for arbitration? - If the subject refuses, offer two choices for them todecide
- Make sure you check their choice and takeappropriate
action for their choice
(PCS) What is a way to REACT.
remember the steps for - Request cooperation
arbitration?
- Explain reason
- Allow choice
- Check decision
- Take action
(PCS) What is crisis Dealing with anyone who is not thinking clearly and
intervention? rationally, making it difficult to use reasoning and logic to
encourage compliance
(PCS) What are the steps - Calm yourself
for pre-intervention - Center yourself and get focused
preparation in a crisis?
- Develop a strategy for the intervention
(PCS) Explain the - Try to get the persons attention
guidelines for the crisis - Check on the persons perception of reality
intervention format.
- Try to establish rapport with the person- Explain your perception
of reality
- Move toward resolution of the situation
(PCS) Under disturbance - Mediation
resolution, what are the -Arbitration
two models taught?
, (PCS) How does the crisis - Opening
model change the order of - Information-gathering
the OIR model?
- Is it a crisis? (YES)
- Use appropriate strategies
- Resolution
(PCS) What are - Calm yourself
preintervention - Center yourself and get focused
preparation steps? - Develop a strategy for the intervention
- Try to get the persons attention
(PCS) When intervening with - Check on the persons perception of reality
a person in crisis, what
- Try to establish rapport with the person- Explain your perception
guidelines should you keep in
mind? of reality
- Move toward resolution of the situation
(PCS) Identify the four DONE
conditions in which you are - Danger
done talking in crisis
- Overriding concern
intervention.
- No progress
- Escape
(PCS) What are the first two - Presence
modes of the - Dialog
Intervention Options?
(PCS) What are the last - Control Alternatives
three modes of the - Protective Alternatives
Intervention Options that
- Deadly Force
involve physical
intervention?
(PCS) What are five specific - Calm yourself and your partner
actions to take during subject - Calm the subject
debriefing?
- Provide initial medical assessment
- Reassure the subject
- Rebuild the subjects self-esteem
