CPHR Exam Questions and Answers Solved 100% Latest Update 2025
Utility Analysis - Answers A method of determining the gain or loss to the organization that results from
different courses of action
Donald Kirkpatrick's four levels of evaluation are - Answers Reaction, learning, behaviour, results
Behaviour Modelling - Answers In a training program, participants are involved in watching an expert
carrying out the task and are then given an opportunity to do so themselves
Which law will govern how you handle termination of some exempt customer service employee? -
Answers Common Law and Canada Labour Code
Constructive dismissal - Answers Is when there is a fundamental change in the employment relationship
that amounts to a dismissal (e.g. Changes in benefits, salary, work location, hours of work,
responsibilities)
Rand Formula - Answers Union dues are withheld from the pay of an employee, whether or not he or
she belongs to the union. This is to avoid employee's benefiting from Union privilege without paying
Agency Shop - Answers A form of union security agreement where the employer may hire union or non-
union workers, and employees need not join the union in order to remain employed. However, the non-
union worker must pay a fee to cover collective bargaining costs.
What needs to be in an Employment Contract? - Answers There must be an offer, an acceptance, and
consideration. The Parties mush have given up something to reach the agreement
Termination with cause (Dismissal) - Answers Misconduct such as disobedience, deliberate neglect of
duties, or harassment leads to termination of employment. Without termination notice and severance
pay
Termination without cause - Answers The employee is being terminated for reasons that are not related
to misconduct, and a notice of the termination and pay possible severance pay are required
The Industrial Relations and Disputes Investigations Act (1948): - Answers Specified the right of workers
to join unions
The legislation that eliminates the inequities in employment is known as? - Answers The Employment
Equity Act
The Four-Fold Test - Answers It is a Status of the employment relationship
- Control as defined by the control test
- Ownership of tools
- Chance of profit and risk of loss
, - Integration as defined by the organization test
What project management techniques is used to identify the slack and float of a project? - Answers
Critical path analysis
- a process used to flesh out the network of activities, activity durations, and elapsed time for a project
Industrial Engineering - Answers A field of study concerned with analyzing work methods and
establishing time standards
Work Valuation System - Answers Job evaluation system that seeks to measure a jobs worth through its
value to the organization and through standards that come directly from business goals
Competency-based pay - Answers The method that compensates employees for the different skills or
increased knowledge they possess rather than for the job they hold in a designated job category
Broadbanding - Answers Encourages lateral skill building while addressing the need to pay employees
performing multiple jobs with different skill level requirements
Affective Commitment - Answers Employee's Positive emotional attachment to an organization based on
the desire to commit to the organization
Continuance Commitment - Answers a desire to remain a member of an organization because of an
awareness of the costs associated with leaving it
Normative Commitment - Answers a desire to remain a member of an organization due to a feeling of
obligation
Maslow's Hierarchy of Needs - Answers (level 1) Physiological Needs, (level 2) Safety and Security, (level
3) Social, Relationships, Love and Affection, (level 4) Self Esteem, (level 5) Self Actualization
Six Sigma - Answers Focuses on improving quality by reducing the number of defects through a review of
end to end processes, starting with understanding customer needs with a focus on doing things right the
first time
What does Corporate Strategies focus on? - Answers Growth, Restructuring or Maintenance Strategies
Job Characteristics Theory Include - Answers Task identity, Task Significance, Skills Variety, Job
autonomy, Job feedback
Organizational Climate - Answers The system of shared values and beliefs common to people in an
enterprise
SOC - Answers Standard Occupational Classifications
Gap Analysis - Answers Assess company HR goals and whether systems and practices in place are up to
par in achieving them
Utility Analysis - Answers A method of determining the gain or loss to the organization that results from
different courses of action
Donald Kirkpatrick's four levels of evaluation are - Answers Reaction, learning, behaviour, results
Behaviour Modelling - Answers In a training program, participants are involved in watching an expert
carrying out the task and are then given an opportunity to do so themselves
Which law will govern how you handle termination of some exempt customer service employee? -
Answers Common Law and Canada Labour Code
Constructive dismissal - Answers Is when there is a fundamental change in the employment relationship
that amounts to a dismissal (e.g. Changes in benefits, salary, work location, hours of work,
responsibilities)
Rand Formula - Answers Union dues are withheld from the pay of an employee, whether or not he or
she belongs to the union. This is to avoid employee's benefiting from Union privilege without paying
Agency Shop - Answers A form of union security agreement where the employer may hire union or non-
union workers, and employees need not join the union in order to remain employed. However, the non-
union worker must pay a fee to cover collective bargaining costs.
What needs to be in an Employment Contract? - Answers There must be an offer, an acceptance, and
consideration. The Parties mush have given up something to reach the agreement
Termination with cause (Dismissal) - Answers Misconduct such as disobedience, deliberate neglect of
duties, or harassment leads to termination of employment. Without termination notice and severance
pay
Termination without cause - Answers The employee is being terminated for reasons that are not related
to misconduct, and a notice of the termination and pay possible severance pay are required
The Industrial Relations and Disputes Investigations Act (1948): - Answers Specified the right of workers
to join unions
The legislation that eliminates the inequities in employment is known as? - Answers The Employment
Equity Act
The Four-Fold Test - Answers It is a Status of the employment relationship
- Control as defined by the control test
- Ownership of tools
- Chance of profit and risk of loss
, - Integration as defined by the organization test
What project management techniques is used to identify the slack and float of a project? - Answers
Critical path analysis
- a process used to flesh out the network of activities, activity durations, and elapsed time for a project
Industrial Engineering - Answers A field of study concerned with analyzing work methods and
establishing time standards
Work Valuation System - Answers Job evaluation system that seeks to measure a jobs worth through its
value to the organization and through standards that come directly from business goals
Competency-based pay - Answers The method that compensates employees for the different skills or
increased knowledge they possess rather than for the job they hold in a designated job category
Broadbanding - Answers Encourages lateral skill building while addressing the need to pay employees
performing multiple jobs with different skill level requirements
Affective Commitment - Answers Employee's Positive emotional attachment to an organization based on
the desire to commit to the organization
Continuance Commitment - Answers a desire to remain a member of an organization because of an
awareness of the costs associated with leaving it
Normative Commitment - Answers a desire to remain a member of an organization due to a feeling of
obligation
Maslow's Hierarchy of Needs - Answers (level 1) Physiological Needs, (level 2) Safety and Security, (level
3) Social, Relationships, Love and Affection, (level 4) Self Esteem, (level 5) Self Actualization
Six Sigma - Answers Focuses on improving quality by reducing the number of defects through a review of
end to end processes, starting with understanding customer needs with a focus on doing things right the
first time
What does Corporate Strategies focus on? - Answers Growth, Restructuring or Maintenance Strategies
Job Characteristics Theory Include - Answers Task identity, Task Significance, Skills Variety, Job
autonomy, Job feedback
Organizational Climate - Answers The system of shared values and beliefs common to people in an
enterprise
SOC - Answers Standard Occupational Classifications
Gap Analysis - Answers Assess company HR goals and whether systems and practices in place are up to
par in achieving them
