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Management-Gaining-a-Competitive-Advantage-7th-Edition-by-Noe
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Chapter01 l l
Human Resource Management: Gaining a Competitive Advantage
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Truel/lFalselQuestions
1. CompanieslhavelhistoricallyllookedlatlHRMlaslalmeansltolcontributeltolprofitability,lqua
lity,landlotherlbusinesslgoalslthroughlenhancinglandlsupportinglbusinessloperations.lTruel
False
2. Thelhumanlresourceldepartmentlislmostllikelyltolcollaboratelwithlotherlcompanylfunctionslonlo
utplacement,llaborllawlcompliance,ltesting,landlunemploymentlcompensation.
True False
3. ThelthreelproductllinesloflHRlincludela)ladministrativelserviceslandltransactions,lB)lfina
nciallservices,landlc)lstrategiclpartners.
True False
4. ThelamountlofltimelthatlthelHRMlfunctionldevotesltoladministrativeltaskslisldecreasing,landl
itslroleslaslalstrategiclbusinesslpartner,lchangelagent,landlemployeeladvocatelarelincreasing.
True False
5. AdvanceslinltechnologylhavelallowedlHRlservicesltolbelofferedlmorelonlalself-
servicelbasislthanlinlthelpast.
True False
6. HRlfunctionslrelatedltolareaslsuchlaslemployeeldevelopment,lperformancelmanagement,lan
dlorganizationalldevelopmentlareloutsourcedlmostlfrequently.
True False
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Management-Gaining-a-Competitive-Advantage-7th-Edition-by-Noe
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7. Evidence-
basedlHRlprovideslmanagerslwithldataltolmakeldecisions,linsteadlofljustlrelyinglonlintuition.
True False
8. Stakeholdersloflalcompanylarelshareholders,lthelcommunity,lcustomers,lemployees,landlallloflt
helotherlpartieslthatlhavelanlinterestlinlseeinglthatlthelcompanylsucceeds.
True False
9. Companieslarelnowlmorelandlmorelinterestedlinlusinglintangiblelassetslandlhumanlcapitallaslal
wayltolgainlanladvantageloverlcompetitors.
True False
10. Allearninglorganizationlplaceslthelhighestlemphasislonlcompletionloflformallemploymentltrai
ning.
True False
11. Thelpsychologicallcontractldescribeslwhatlanlemployeelexpectsltolcontributelandlwhatlthelco
mpanylwilllprovideltolthelemployeelinlreturnlforltheselcontributions.
True False
12. Theluseloflalternativelworklarrangements,lwhichlincludelindependentlcontractors,lon-
calllworkers,ltemporarylworkers,landlcontractlcompanylworkers,lislshrinking.
True False
13. Tolbeleffective,lbalancedlscorecardslmustlbelcustomizedlbylcompaniesltolfitldifferentlmar
ketlsituations,lproducts,landlcompetitivelenvironments.
True False
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Management-Gaining-a-Competitive-Advantage-7th-Edition-by-Noe
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14. Thelbalancedlscorecardlshouldlnotlbelusedltollinklthelcompany'slhumanlresourcelma
nagementlactivitiesltolthelcompany'slbusinesslstrategy.
True False
15. CorporatelcultureslwithinlcompanieslthatlsuccessfullylimplementlTQMltypicallyle
mphasizelindividualism,lhierarchy,laccountability,landlprofits.
True False
16. ISOl9000lcertificationlislanlintegrallcomponentloflW.lEdwardslDeming'slqualitylcontrollpro
cess.
True False
17. Thelskillslandlmotivationloflalcompany'slinternalllaborlforceldeterminelthelneedlforltrainingl
andldevelopmentlpracticeslandltheleffectivenessloflthelcompany'slcompensationlandlrewardlsyst
ems.
True False
18. Becauselthelworkforcelislpredictedltolbecomelmoreluniformlinltermsloflage,lethnicity,landl
raciallbackground,litlisllikelylthatlonelsetloflvalueslwilllcharacterizelalllemployees.lTrue
False
19. Culturalldiversitylcanlprovidelalcompanylcompetitiveladvantagelregardinglproblem-
lsolving.
True False
20. ThelSarbanes-
OxleylActlofl2002lsetslstrictlruleslforlcorporatelbehaviorlandlsetslheavylfineslandlprisonltermslf
orlnoncompliance.
True False
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Management-Gaining-a-Competitive-Advantage-7th-Edition-by-Noe
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21. Everylbusinesslmustlbelpreparedltoldeallwithlthelgloballeconomy.lTru
e False
22. Onelofltheldisadvantageslofltechnologylislthatlitldoeslnotlallowlolderlworkersltolpostponelretire
ment.
True False
23. E-
HRMlislmorelapplicableltolpracticeslassociatedlwithlrecruitinglandltraininglthanlthoselassociated
lwithlanalysislandldesignlwork,lselection,landlcompensationlandlbenefits.
True False
24. AnlHRldashboardlislalseriesloflindicatorslthatlmanagerslandlemployeeslhavelaccessltolonlthelc
ompanylintranetlorlhumanlresourcelinformationlsystem.
True False
25. Compensatinglhumanlresourceslinvolveslmeasuringlemployees'lperformance.lT
rue False
MultiplelChoicelQuestions
26. refersltolalcompany'slabilityltolmaintainlandlgainlmarketlsharelinlitslindustry.
A. Outsourcing
B. Competitiveness
C. Self-service
D. Empowerment
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