WELLCARE ACT MYSTERY EXAM WITH 300 REAL EXAM PREP QUESTIONS AND CORRECT ANSWERS WELLCARE ACT MYSTERY EXAM 2024 (BRAND NEW!!)

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Wellcare ACT Mastery Exam 2024 -
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2023 Wellcare ACT Mastery Exam Ques
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tions and Correct Answers the Latest Up
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date and Recommended Version
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Centenegrequiresgallgcontractedgbrokers/agentsgtogread,gunderstand,gandgagreegtogCentene'sgBusi

nessgEthicsgandgCodegofgConductgPolicy.

TruegFals

e

✓ True


ThegTPMOgdisclaimergmustgbegusedgbyganygTPMOgthatgsellsgplansgongbehalfgofgmoregthangon

egMAgplangprovider.gThegdisclaimergmustgbe:

(Selectgallgthatgapply.)

a. Includedginganygmarketinggmaterials,gincludinggprintgmaterialsgandgtelevisiongadvertisement

sgdeveloped,gused,gorgdistributedgbygthegTPMO.

b. Verballygconveyedgwithingthegfirstgminutegofgagsalesgcall.

c. ProminentlygdisplayedgongTPMOgwebsitesg(regardlessgofgcontent).

d. Electronicallygconveyedgwhengcommunicatinggwithgagbeneficiarygthroughgemail,gonlinegcha

t,gorgothergelectronicgmeansgofgcommunicationg(regardlessgofgcontent).


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✓ ©g2024gTestTrackers gStuviagUS]
✓ Customerg Support:g [+254707240657] ✓ Yourg Successgisg Ourg Mission!

, TestTrackers:g Unlockg Yourg Examg Potential!g |g Qualityg Practiceg Materialsg |g Boostg Yourg Confidenceg Today!


✓ a.gIncludedginganygmarketinggmaterials,gincludinggprintgmaterialsgandgtelevisiong
advertisementsgdeveloped,gused,gorgdistributedgbygthegTPMO.
✓ b.gVerballygconveyedgwithingthegfirstgminutegofgagsalesgcall.
✓ c.gProminentlygdisplayedgongTPMOgwebsitesg(regardlessgofgcontent).
✓ d.gElectronicallygconveyedgwhengcommunicatinggwithgagbeneficiarygthroughgemail,gonline
gchat,gorgothergelectronicgmeansgofgcommunicationg(regardlessgofgcontent).




WhengagpapergSOAgformgisgused,gitgmustgbegcompletedg

hostinggthegsales

g presentation.

a. 48gHoursgpriorgto

b. During

c. After

✓ a.g48gHoursgpriorgto


WhengverifyinggagD-

SNPgbeneficiary'sgMedicaidgeligibilitygthroughgthegAscendgMedicaidgsearchgtool,gyougshould

gconfirmgtheirgcurrentgMedicaidgstatusgqualifiesgforgthegselectedgD-

SNPgbeinggenrolledgingandgexplaingthatgchangesgingMedicaidgeligiblitygmaygaffectgenrollm

entgand/orgcostgsharing.

TruegFals

e

✓ True


MedicaregStargRatingsgandgperformancegaregatgthegforefrontgofgWellcare'sgqualitygstrategy.g

Wellcare'sgqualitygfocusgconsistsgofgsixgdrivers.gWhichgofgthegfollowinggisgnotgagWellcaregqual

itygdriver?



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✓ ThankgYougforgChoosinggUs! ✓ Customerg Support:g [+254707240657]

,✓ Resourcesg&gUpdates:g[Testtrackersg-
gStuviagUS]
✓ Yourg Successgisg Ourg Mission!

, TestTrackers:g Unlockg Yourg Examg Potential!g |g Qualityg Practiceg Materialsg |g Boostg Yourg Confidenceg Today!


a. MembergService

b. Reputation

c. MembergPayments

d. Servingg Governmentg Customers

✓ c.gMembergPayments


AlthoughgoptionsgforgcapturinggandgsubmittinggSOAsgvarygbyghealthgplan,gWellcaregacceptsg

SOAsgingwhichgofgthegfollowinggmethods?

a. Ascend

b. Telephonic

c. Paper

d. Allgofgthese

✓ d.gAllgofgthese


Brokers/AgentsgcangsubmitgagsupportgticketgonlinegthroughgtheirgCentenegWorkbenchgportal.g

True

False

✓ True


AngSEPgisgagperiodgoutsidegofgthegICEP,gAEP,gorgMAgOEPgwhengbeneficiariesgcangenrollgbasedg

solelygonglifegeventsgthatgqualifygforgangSEPgperiod.

True

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✓ ThankgYougforgChoosinggUs! ✓ Resourcesg&gUpdates:g[Testtrackersg-
✓ ©g2024gTestTrackers gStuviagUS]
✓ Customerg Support:g [+254707240657] ✓ Yourg Successgisg Ourg Mission!