WGU D515 Task 2|Latest Update with Complete
solution
Prepared by KC
June 1, 2024
Propose a new integrated delivery system to the Phoenix Veterans Affairs Health Care System (PVAHCS) executive leadership by
doing the following:
A. Healthcare Delivery Model Comparison
Compare your proposed integrated PVAHCS model with the nonintegrated Phoenix Veterans Health Administration (VHA) model,
as described in the OIG report. Include each of the following eight points for each system in your comparison:
Nonintegrated Phoenix VHA Model Proposed Integrated PVAHCS Model
1
, What guidelines are in place for VHA directives state that facility leadership must In the proposed integrated model,
leadership? be vigilant in identifying and avoiding leadership will do more than identify and
inappropriate scheduling activities (Veterans avoid inappropriate schedule activities;
Health Administration, 2014). Leadership is they will be actively involved with quality
expected to ensure performance standards, assurance auditing of the schedulers’
including appointments scheduled within 14 practices for adherence to the VA
days of the veteran’s requested appointment directives. They will be responsible and
date. accountable for their staff completing the
full training necessary to fully perform
their jobs, and they will incorporate the
schedulers’ audit data into their
performance reviews. Leadership will
ensure that the PVAHCS’s collective audit
results are made available internally to
support accountability and that
appropriate data is made available
externally for transparency to the
general population. Additionally,
leadership will make audit data available
to external reviewers, such as The Joint
Commission, for assessment of
compliance with VA standards.
What guidelines are in place for The VHA Directive 2010-027 required annual A quality assurance committee will
transparency? certification audits of timely and appropriate regularly perform internal audits to
scheduling actions (Veterans Health ensure compliance with critical metrics,
Administration, 2014). The facilities were also and it will publish the results to maintain
2
solution
Prepared by KC
June 1, 2024
Propose a new integrated delivery system to the Phoenix Veterans Affairs Health Care System (PVAHCS) executive leadership by
doing the following:
A. Healthcare Delivery Model Comparison
Compare your proposed integrated PVAHCS model with the nonintegrated Phoenix Veterans Health Administration (VHA) model,
as described in the OIG report. Include each of the following eight points for each system in your comparison:
Nonintegrated Phoenix VHA Model Proposed Integrated PVAHCS Model
1
, What guidelines are in place for VHA directives state that facility leadership must In the proposed integrated model,
leadership? be vigilant in identifying and avoiding leadership will do more than identify and
inappropriate scheduling activities (Veterans avoid inappropriate schedule activities;
Health Administration, 2014). Leadership is they will be actively involved with quality
expected to ensure performance standards, assurance auditing of the schedulers’
including appointments scheduled within 14 practices for adherence to the VA
days of the veteran’s requested appointment directives. They will be responsible and
date. accountable for their staff completing the
full training necessary to fully perform
their jobs, and they will incorporate the
schedulers’ audit data into their
performance reviews. Leadership will
ensure that the PVAHCS’s collective audit
results are made available internally to
support accountability and that
appropriate data is made available
externally for transparency to the
general population. Additionally,
leadership will make audit data available
to external reviewers, such as The Joint
Commission, for assessment of
compliance with VA standards.
What guidelines are in place for The VHA Directive 2010-027 required annual A quality assurance committee will
transparency? certification audits of timely and appropriate regularly perform internal audits to
scheduling actions (Veterans Health ensure compliance with critical metrics,
Administration, 2014). The facilities were also and it will publish the results to maintain
2
