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Increased use of social networking to assimilate information to employees is an internal
factor affecting the human resources in an organization.
, F
The Senior Professional in Human Resources is a certification open to HR professionals with
two to four years of experience.
F
Cafeteria plans provide more flexible benefits that the employee can use as required.
T
A Code of Ethics is noted to be sufficient to ensure positive and ethical behavior in all
organizations.
F
Union contracts are the sole determinants of worker safety regulations.
F
Training employees maximizes the legal exposure of the organization.
F
Healthcare is an employee benefit that is not altered to cut costs because of its sensitive
nature.
F
HRM Strategy
The plan that integrates HRM objectives, policies, and procedures
HRM Objectives
The ends an HRM department attempts to accomplish. Some are well trained and well
motivated employees, communication HRM policies to employees, employ the skills and
abilities of the workforce efficiently.
HRM policy
A general guide to decision making in important decision areas
HRM procedure
A specific direction to action. It tells a person how to do a particular activity.
External environmental influences
Government requirements, laws, regulations, the union, economic conditions/domestic and
international, competitiveness, composition of the labor force, location of the organization.
Productivity
The output of goods and services per unit of input of resources used in a production process.
, Internal environmental influences
Strategy, goals, organizational culture, nature of the task, work group, leader's style and
experience
Strategy
What an organization's key executives hope to accomplish in the long run.
Diversity
A condition that describes the variety of people who make up the contemporary workforce.
(Hispanic, Caucasians, etc.) Any mix of themes characterized by differences and similarities.
Skill gap
The mismatch between the high skill demands of jobs and the lack of qualifications of job
applicants.
Restructuring
changing the reporting and authority relationships within a firm. A layer of hierarchy may be
eliminated, reporting relationships changed, or a new subsidiary may be created to conduct
business in a new market or new location.
Downsizing
A reduction in a company's workforce
Contingent workers
These include temporaries, part-timers, contract, leased (outsourced), and other workers who
are hired to handle extra job tasks or workolads
Motivation
The attitudes that predispose a person to act in a specific goal-directed way. It is an internal
state that directs a person's behavior.
Personality
The characteristic way a person thinks and behaves in adjusting to his or her environment. It
includes the person's traits, values, motives, genetic blueprint, attitudes, abilities, and
behavior patterns.
Work Group
Two or more people who work together to accomplish a goal and who communicate and
interact with each other
Title VII of the 1964 Civil Rights Act