DOWNLOAD THE Test Bank for Essentials of Contemporary Management 8th Editi
j j j j j j j j j j
on Jones j
EssentialsjofjContemporaryjManagement,j8ej(Jones)
Chapterj2 Values,jAttitudes,jEmotions,jandjCulture:jThejManagerjasjajPerson
1) Sincejmanagersjarejaccountablejforjensuringjthatjorganizationsjandjtheirjmembersjbehavejinjanje
thicaljfashion,jtheyjneedjanjexternaljlocusjofjcontrol.
2) Thejneedjforjaffiliationjisjthejextentjtojwhichjajmanagerjhasjajstrongjinterestjinjperformingjchall
engingjtasksjwelljandjtojmeetjpersonaljstandardsjofjexcellence.
3) Ajpersonaljconvictionjaboutjlifelongjgoalsjorjobjectivesjisjcalledjajterminaljvalue.
4) Peoplejwhojarejlowjonjextraversionjstilljexperiencejpositivejmoods.
5) Emotionaljintelligencejconcernsjunderstandingjandjmanagingjthejmoodsjandjemotionsjofjoth
ersjbutjnotjoneself.
6) Whenjorganizationaljmembersjsharejanjintensejcommitmentjtojculturaljvalues,jbeliefs,jandjrou
tinesjandjusejthemjtojachievejtheirjgoals,jajstrongjorganizationaljculturejexists.
7) Thejpersonaljcharacteristicsjofjthejfoundersjofjanjorganizationjhavejanjimportantjrolejinjthejcreat
ionjofjthejorganization'sjculture.
8) Thejattraction-selection-
attritionjframeworkjsuggestsjthatjemployeesjwhojarejdissimilarjinjpersonalityjfromjthatjofjthejfou
ndersjarejmorejlikelyjtojleavejthejorganizationjoverjtime.
9) Bothjterminaljandjinstrumentaljvaluesjofjmanagersjplayjajrolejinjdeterminingjorganizationaljcult
ure.
10) Organizationaljsocializationjisjthejprocessjbyjwhichjnewcomersjlearnjanjorganization'sjval
uesjandjnormsjandjacquirejthejworkjbehaviorsjnecessaryjtojperformjjobsjeffectively.
11) Anjindividual'sjenduringjtendenciesjtojfeel,jthink,jandjactjinjcertainjwaysjarejreferredjtojasjhis/h
er
A) personalityjtraits.
B) terminaljvalues.
C) norms.
D) attitudes.
E) moods.
12) IdentifyjthejBigjFivejpersonalityjtraits.
A) extraversion,jcompliance,jperfectionism,jself-reliance,jandjapprehension
B) extraversion,jnegativejaffectivity,jagreeableness,jconscientiousness,jandjopennessjtojex
perience
C) extraversion,jnegativejaffectivity,jagreeableness,jconscientiousness,jandjcompliance
D) extraversion,jnegativejaffectivity,jagreeableness,jcompliance,jandjperfectionism
E) extraversion,jnegativejaffectivity,jcompliance,jperfectionism,jandjself-reliance
1
Copyrightj2019j©jMcGraw-
HilljEducation.jAlljrightsjreserved.jNojreproductionjorjdistributionjwithoutjthejpriorjwrittenjconsentjofjMcGraw-
HilljEducation.
mynursytest.store
,DOWNLOAD THE Test Bank for Essentials of Contemporary Management 8th Editi
j j j j j j j j j j
on Jones j
13) Thejtendencyjtojexperiencejpositivejemotionsjandjmoodsjandjfeeljgoodjaboutjoneselfjandjthejr
estjofjthejworldjisjknownjas
A) conscientiousness.
B) opennessjtojexperience.
C) rationality.
D) extraversion.
E) socialjrecognition.
14) JilljAcosta'sjmanagerjretiredjrecently,jsojnowjshejhasjajnewjmanagerjtojreportjto,jApriljSno
w.jJilljnoticesjthatjApriljtriesjtojensurejthatjalljofjherjsubordinatesjgetjalongjandjfeeljcomfortabl
ejapproachingjherjwithjquestionsjorjconcerns.jJilljconcludesjthatjApriljhasja(n)
A) highjneedjforjaffiliation.
B) strongjdesirejtojcontroljsituations.
C) highjneedjforjachievement.
D) introvertedjpersonality.
E) lowjleveljofjself-esteem.
15) Youjneedjtojpromotejsomeonejtojajpositionjthatjrequiresjajhighjdegreejofjconscientiousness.jWhi
chjofjthejfollowingjpeoplejarejyoujmostjlikelyjtojpromote?
A) Javierjenjoysjpointingjoutjthejnegativejsidejofjanyjproposal.
B) Agnethajwilljputjinjextrajtimejtojlearnjajnewjskilljthoroughly.
C) Wandajtendsjtojassumejherjperformancejisjworsejthanjitjis.
D) Lesterjgoesjoutjofjhisjwayjtojhelpjnewjemployeesjfeeljpartjofjthejteam.
E) Malikjisjopenjtojconsideringjnewjideasjaboutjproductsjandjprocesses.
16) Peoplejwhojarejlessjinclinedjtowardjsocialjinteractionsjandjtojhavejajlessjpositivejoutlookjarejsaidjt
ojbe
A) optimistic.
B) dominant.
C) introverts.
D) agreeable.
E) extraverts.
17) Christian'sjmanagerjJeffjneverjdiscussesjpersonaljtopics,javoidsjeyejcontact,jandjdoesn'tjattendj
officejpartiesjorjotherjwork-
relatedjsocialjevents.jChristianjtellsjajcoworkerjMichellejaboutjhisjfearjthatjtheirjmanagerjisjplannin
gjtojfirejthemjbecausejofjhisjaloofness.jChristianjisjreassuredjwhenjMichellejpointsjoutjthatjJeffjisjqu
ietjandjaloofjbecausejhejsimplyjdoesn'tjhavejajsociable,joutgoingjpersonality.jMichelle'sjresponsejde
monstratesjthejideajthat
A) subordinatesjarejbetterjoffjwithjajmanagerjwhojisjextravertedjratherjthanjintroverted.
B) ajmanagerjwithjanjintrovertedjpersonalityjoftenjclashesjwithjsubordinatesjwhojarejmorejout
going.
C) understandingjpersonalityjdifferencesjcanjhelpjsubordinatesjunderstandjmanagers'jbehavior.
D) introvertedjmanagersjneedjtojchangejtheirjpersonalitiesjtojleadjeffectively.
E) organizationjmembersjtendjtojseekjemployeesjwhojarejsimilarjinjpersonalityjtojthemselves.
2
Copyrightj2019j©jMcGraw-
HilljEducation.jAlljrightsjreserved.jNojreproductionjorjdistributionjwithoutjthejpriorjwrittenjconsentjofjMcGraw-
HilljEducation.
mynursytest.store
,DOWNLOAD THE Test Bank for Essentials of Contemporary Management 8th Editi
j j j j j j j j j j
on Jones j
18) JavierjLopezjofjSoftwarejSolutionsjisjanjeffectivejandjefficientjmanager.jHowever,jhejalwaysj
pointsjoutjwhatjcanjgojwrong,jandjhejavoidsjpersonaljconversationsjandjofficejparties.jJavierjcanjb
ejclassifiedjas
A) anjextravert.
B) havingjanjexternaljlocusjofjcontrol.
C) havingjhighjself-esteem.
D) anjintrovert.
E) beingjopenjtojchange.
19) Thejtendencyjofjajpersonjtojfeeljbadjemotionsjandjmoods,jtojfeeljdistressed,jandjtojbejcritic
aljofjoneselfjandjothersjisjcalledj .
A) agreeableness
B) conscientiousness
C) negativejaffectivity
D) highjonjself-esteem
E) optimism
20) TomjslamsjhisjcoffeejcupjonjhisjdeskjandjcallsjforjhisjassistantjIan.jIanjrushesjin,jandjTomjbeginsjt
ojcomplainjaboutjIan'sjlackjofjprogressjonjanjongoingjproject.jThenjhejbreaksjoff,jputsjhisjheadjinjhisjh
ands,jandjmoans,j"We'lljneverjreachjourjgoal;jit'sjimpossiblejatjthisjrate."jTomjisjdemonstrating
A) introversion.
B) conscientiousness.
C) negativejaffectivity.
D) self-esteem.
E) thejneedjforjaffiliation.
21) ChelsiejSykes,jajmanagerjforjajmedicaljdevicesjmanufacturer,jisjorganizedjandjself-
jdisciplined.jShejthinksjcarefullyjbeforejshejspeaks,jturnsjinjerror-
freejreports,jandjtirelesslyjstrivesjtojmeetjherjgoals.jChelsiejisjdemonstrating
A) conscientiousness.
B) opennessjtojexperience.
C) agreeableness.
D) extraversion.
E) negativejaffectivity.
22) Whichjofjthejfollowingjmanagersjwouldjyoujevaluatejasjbeingjhighjonjthejagreeablenessjcont
inuum?
A) Jennajplansjsocialjactivitiesjtojhelpjfosterjteamjidentity.
B) Luisjexpressesjconcernjwhenjhisjemployeesjhavejpersonaljproblems.
C) Anshuljtakesjcarejthatjalljhisjreportsjusejaccuratejfiguresjandjcorrectjgrammar.
D) Lenajfeelsjgoodjaboutjherjleadershipjskillsjandjcontributionsjtojthejcompany.
E) Haroldjwantsjtojexceedjhisjgoalsjsojhejwilljreceivejthej"ManagerjofjthejYear"jaward.
3
Copyrightj2019j©jMcGraw-
HilljEducation.jAlljrightsjreserved.jNojreproductionjorjdistributionjwithoutjthejpriorjwrittenjconsentjofjMcGraw-
HilljEducation.
mynursytest.store
, DOWNLOAD THE Test Bank for Essentials of Contemporary Management 8th Editi
j j j j j j j j j j
on Jones j
23) LaurajCoraldijisjajmanagerjatjQuickjPizza.jShejisjgreatjatjunderstandingjthejfeelingsjofjherjsubo
rdinatesjandjtakesjtimejoutjforjalljofjthem.jShejlistensjtojtheirjproblems,jsympathizes,jandjtriesjherjb
estjtojgivejsolutions.jFromjthisjinformation,jitjcanjbejinferredjthatjLaurajis
A) anjintrovert.
B) ajplanner.
C) highjonjagreeableness.
D) lowjonjconscientiousness.
E) highjonjnegativejaffectivity.
24) isjthejtendencyjtojbejcareful,jscrupulous,jandjpersevering.
A) Conscientiousness
B) Opennessjtojexperience
C) Needjforjachievement
D) Agreeableness
E) Extraversion
25) Whenjmightjintroversionjbejajhelpfuljpersonalityjtraitjforjmanagers?
A) whenjtheyjneedjtojcultivatejgood,jclosejrelationships
B) whenjtheirjjobsjrequirejthemjtojaccomplishjmuchjworkjinjajlimitedjtime
C) whenjtheyjneedjtojovercomejobstacles
D) whenjtheyjturnjtheirjideasjintojsuccessfuljnewjventures
E) whenjtheyjwantjtojbejinnovativejinjtheirjplanningjandjdecisionjmaking
26) Managersjwhojhavejhighjconscientiousnessjarejmostjlikelyjtojbe
A) introverts.
B) openjtojexperience.
C) lowjonjagreeableness.
D) organizedjandjself-disciplined.
E) extroverts.
27) isjthejtendencyjtojbejoriginal,jhavejbroadjinterests,jbejdaring,jandjtakejrisks.
A) Agreeableness
B) Conscientiousness
C) Opennessjtojexperience
D) Introversion
E) Negativejaffectivity
28) Asjajmanagerjofjajcreativejservicesjagency,jBrookejBurnsjisjknownjthroughoutjthejcompanyjasjajr
isk-takerjandjanjinnovator.jBrookejisjhighjonjthejtraitjcontinuumjof
A) introversion.
B) agreeableness.
C) opennessjtojexperience.
D) negativejaffectivity.
E) conscientiousness.
4
Copyrightj2019j©jMcGraw-
HilljEducation.jAlljrightsjreserved.jNojreproductionjorjdistributionjwithoutjthejpriorjwrittenjconsentjofjMcGraw-
HilljEducation.
mynursytest.store
j j j j j j j j j j
on Jones j
EssentialsjofjContemporaryjManagement,j8ej(Jones)
Chapterj2 Values,jAttitudes,jEmotions,jandjCulture:jThejManagerjasjajPerson
1) Sincejmanagersjarejaccountablejforjensuringjthatjorganizationsjandjtheirjmembersjbehavejinjanje
thicaljfashion,jtheyjneedjanjexternaljlocusjofjcontrol.
2) Thejneedjforjaffiliationjisjthejextentjtojwhichjajmanagerjhasjajstrongjinterestjinjperformingjchall
engingjtasksjwelljandjtojmeetjpersonaljstandardsjofjexcellence.
3) Ajpersonaljconvictionjaboutjlifelongjgoalsjorjobjectivesjisjcalledjajterminaljvalue.
4) Peoplejwhojarejlowjonjextraversionjstilljexperiencejpositivejmoods.
5) Emotionaljintelligencejconcernsjunderstandingjandjmanagingjthejmoodsjandjemotionsjofjoth
ersjbutjnotjoneself.
6) Whenjorganizationaljmembersjsharejanjintensejcommitmentjtojculturaljvalues,jbeliefs,jandjrou
tinesjandjusejthemjtojachievejtheirjgoals,jajstrongjorganizationaljculturejexists.
7) Thejpersonaljcharacteristicsjofjthejfoundersjofjanjorganizationjhavejanjimportantjrolejinjthejcreat
ionjofjthejorganization'sjculture.
8) Thejattraction-selection-
attritionjframeworkjsuggestsjthatjemployeesjwhojarejdissimilarjinjpersonalityjfromjthatjofjthejfou
ndersjarejmorejlikelyjtojleavejthejorganizationjoverjtime.
9) Bothjterminaljandjinstrumentaljvaluesjofjmanagersjplayjajrolejinjdeterminingjorganizationaljcult
ure.
10) Organizationaljsocializationjisjthejprocessjbyjwhichjnewcomersjlearnjanjorganization'sjval
uesjandjnormsjandjacquirejthejworkjbehaviorsjnecessaryjtojperformjjobsjeffectively.
11) Anjindividual'sjenduringjtendenciesjtojfeel,jthink,jandjactjinjcertainjwaysjarejreferredjtojasjhis/h
er
A) personalityjtraits.
B) terminaljvalues.
C) norms.
D) attitudes.
E) moods.
12) IdentifyjthejBigjFivejpersonalityjtraits.
A) extraversion,jcompliance,jperfectionism,jself-reliance,jandjapprehension
B) extraversion,jnegativejaffectivity,jagreeableness,jconscientiousness,jandjopennessjtojex
perience
C) extraversion,jnegativejaffectivity,jagreeableness,jconscientiousness,jandjcompliance
D) extraversion,jnegativejaffectivity,jagreeableness,jcompliance,jandjperfectionism
E) extraversion,jnegativejaffectivity,jcompliance,jperfectionism,jandjself-reliance
1
Copyrightj2019j©jMcGraw-
HilljEducation.jAlljrightsjreserved.jNojreproductionjorjdistributionjwithoutjthejpriorjwrittenjconsentjofjMcGraw-
HilljEducation.
mynursytest.store
,DOWNLOAD THE Test Bank for Essentials of Contemporary Management 8th Editi
j j j j j j j j j j
on Jones j
13) Thejtendencyjtojexperiencejpositivejemotionsjandjmoodsjandjfeeljgoodjaboutjoneselfjandjthejr
estjofjthejworldjisjknownjas
A) conscientiousness.
B) opennessjtojexperience.
C) rationality.
D) extraversion.
E) socialjrecognition.
14) JilljAcosta'sjmanagerjretiredjrecently,jsojnowjshejhasjajnewjmanagerjtojreportjto,jApriljSno
w.jJilljnoticesjthatjApriljtriesjtojensurejthatjalljofjherjsubordinatesjgetjalongjandjfeeljcomfortabl
ejapproachingjherjwithjquestionsjorjconcerns.jJilljconcludesjthatjApriljhasja(n)
A) highjneedjforjaffiliation.
B) strongjdesirejtojcontroljsituations.
C) highjneedjforjachievement.
D) introvertedjpersonality.
E) lowjleveljofjself-esteem.
15) Youjneedjtojpromotejsomeonejtojajpositionjthatjrequiresjajhighjdegreejofjconscientiousness.jWhi
chjofjthejfollowingjpeoplejarejyoujmostjlikelyjtojpromote?
A) Javierjenjoysjpointingjoutjthejnegativejsidejofjanyjproposal.
B) Agnethajwilljputjinjextrajtimejtojlearnjajnewjskilljthoroughly.
C) Wandajtendsjtojassumejherjperformancejisjworsejthanjitjis.
D) Lesterjgoesjoutjofjhisjwayjtojhelpjnewjemployeesjfeeljpartjofjthejteam.
E) Malikjisjopenjtojconsideringjnewjideasjaboutjproductsjandjprocesses.
16) Peoplejwhojarejlessjinclinedjtowardjsocialjinteractionsjandjtojhavejajlessjpositivejoutlookjarejsaidjt
ojbe
A) optimistic.
B) dominant.
C) introverts.
D) agreeable.
E) extraverts.
17) Christian'sjmanagerjJeffjneverjdiscussesjpersonaljtopics,javoidsjeyejcontact,jandjdoesn'tjattendj
officejpartiesjorjotherjwork-
relatedjsocialjevents.jChristianjtellsjajcoworkerjMichellejaboutjhisjfearjthatjtheirjmanagerjisjplannin
gjtojfirejthemjbecausejofjhisjaloofness.jChristianjisjreassuredjwhenjMichellejpointsjoutjthatjJeffjisjqu
ietjandjaloofjbecausejhejsimplyjdoesn'tjhavejajsociable,joutgoingjpersonality.jMichelle'sjresponsejde
monstratesjthejideajthat
A) subordinatesjarejbetterjoffjwithjajmanagerjwhojisjextravertedjratherjthanjintroverted.
B) ajmanagerjwithjanjintrovertedjpersonalityjoftenjclashesjwithjsubordinatesjwhojarejmorejout
going.
C) understandingjpersonalityjdifferencesjcanjhelpjsubordinatesjunderstandjmanagers'jbehavior.
D) introvertedjmanagersjneedjtojchangejtheirjpersonalitiesjtojleadjeffectively.
E) organizationjmembersjtendjtojseekjemployeesjwhojarejsimilarjinjpersonalityjtojthemselves.
2
Copyrightj2019j©jMcGraw-
HilljEducation.jAlljrightsjreserved.jNojreproductionjorjdistributionjwithoutjthejpriorjwrittenjconsentjofjMcGraw-
HilljEducation.
mynursytest.store
,DOWNLOAD THE Test Bank for Essentials of Contemporary Management 8th Editi
j j j j j j j j j j
on Jones j
18) JavierjLopezjofjSoftwarejSolutionsjisjanjeffectivejandjefficientjmanager.jHowever,jhejalwaysj
pointsjoutjwhatjcanjgojwrong,jandjhejavoidsjpersonaljconversationsjandjofficejparties.jJavierjcanjb
ejclassifiedjas
A) anjextravert.
B) havingjanjexternaljlocusjofjcontrol.
C) havingjhighjself-esteem.
D) anjintrovert.
E) beingjopenjtojchange.
19) Thejtendencyjofjajpersonjtojfeeljbadjemotionsjandjmoods,jtojfeeljdistressed,jandjtojbejcritic
aljofjoneselfjandjothersjisjcalledj .
A) agreeableness
B) conscientiousness
C) negativejaffectivity
D) highjonjself-esteem
E) optimism
20) TomjslamsjhisjcoffeejcupjonjhisjdeskjandjcallsjforjhisjassistantjIan.jIanjrushesjin,jandjTomjbeginsjt
ojcomplainjaboutjIan'sjlackjofjprogressjonjanjongoingjproject.jThenjhejbreaksjoff,jputsjhisjheadjinjhisjh
ands,jandjmoans,j"We'lljneverjreachjourjgoal;jit'sjimpossiblejatjthisjrate."jTomjisjdemonstrating
A) introversion.
B) conscientiousness.
C) negativejaffectivity.
D) self-esteem.
E) thejneedjforjaffiliation.
21) ChelsiejSykes,jajmanagerjforjajmedicaljdevicesjmanufacturer,jisjorganizedjandjself-
jdisciplined.jShejthinksjcarefullyjbeforejshejspeaks,jturnsjinjerror-
freejreports,jandjtirelesslyjstrivesjtojmeetjherjgoals.jChelsiejisjdemonstrating
A) conscientiousness.
B) opennessjtojexperience.
C) agreeableness.
D) extraversion.
E) negativejaffectivity.
22) Whichjofjthejfollowingjmanagersjwouldjyoujevaluatejasjbeingjhighjonjthejagreeablenessjcont
inuum?
A) Jennajplansjsocialjactivitiesjtojhelpjfosterjteamjidentity.
B) Luisjexpressesjconcernjwhenjhisjemployeesjhavejpersonaljproblems.
C) Anshuljtakesjcarejthatjalljhisjreportsjusejaccuratejfiguresjandjcorrectjgrammar.
D) Lenajfeelsjgoodjaboutjherjleadershipjskillsjandjcontributionsjtojthejcompany.
E) Haroldjwantsjtojexceedjhisjgoalsjsojhejwilljreceivejthej"ManagerjofjthejYear"jaward.
3
Copyrightj2019j©jMcGraw-
HilljEducation.jAlljrightsjreserved.jNojreproductionjorjdistributionjwithoutjthejpriorjwrittenjconsentjofjMcGraw-
HilljEducation.
mynursytest.store
, DOWNLOAD THE Test Bank for Essentials of Contemporary Management 8th Editi
j j j j j j j j j j
on Jones j
23) LaurajCoraldijisjajmanagerjatjQuickjPizza.jShejisjgreatjatjunderstandingjthejfeelingsjofjherjsubo
rdinatesjandjtakesjtimejoutjforjalljofjthem.jShejlistensjtojtheirjproblems,jsympathizes,jandjtriesjherjb
estjtojgivejsolutions.jFromjthisjinformation,jitjcanjbejinferredjthatjLaurajis
A) anjintrovert.
B) ajplanner.
C) highjonjagreeableness.
D) lowjonjconscientiousness.
E) highjonjnegativejaffectivity.
24) isjthejtendencyjtojbejcareful,jscrupulous,jandjpersevering.
A) Conscientiousness
B) Opennessjtojexperience
C) Needjforjachievement
D) Agreeableness
E) Extraversion
25) Whenjmightjintroversionjbejajhelpfuljpersonalityjtraitjforjmanagers?
A) whenjtheyjneedjtojcultivatejgood,jclosejrelationships
B) whenjtheirjjobsjrequirejthemjtojaccomplishjmuchjworkjinjajlimitedjtime
C) whenjtheyjneedjtojovercomejobstacles
D) whenjtheyjturnjtheirjideasjintojsuccessfuljnewjventures
E) whenjtheyjwantjtojbejinnovativejinjtheirjplanningjandjdecisionjmaking
26) Managersjwhojhavejhighjconscientiousnessjarejmostjlikelyjtojbe
A) introverts.
B) openjtojexperience.
C) lowjonjagreeableness.
D) organizedjandjself-disciplined.
E) extroverts.
27) isjthejtendencyjtojbejoriginal,jhavejbroadjinterests,jbejdaring,jandjtakejrisks.
A) Agreeableness
B) Conscientiousness
C) Opennessjtojexperience
D) Introversion
E) Negativejaffectivity
28) Asjajmanagerjofjajcreativejservicesjagency,jBrookejBurnsjisjknownjthroughoutjthejcompanyjasjajr
isk-takerjandjanjinnovator.jBrookejisjhighjonjthejtraitjcontinuumjof
A) introversion.
B) agreeableness.
C) opennessjtojexperience.
D) negativejaffectivity.
E) conscientiousness.
4
Copyrightj2019j©jMcGraw-
HilljEducation.jAlljrightsjreserved.jNojreproductionjorjdistributionjwithoutjthejpriorjwrittenjconsentjofjMcGraw-
HilljEducation.
mynursytest.store
