Salesforce Admin-201 Exam Official Practice
Questions / Expert Strategies, Review of Key Quizzes,
And Practice Questions for Guaranteed Success
A Salesforce user is unable to delete a report folder. What are two possible
reasons? - answer-1. The user does not have "Manager" access to the report
folder.
2. There are reports saved to the folder.
What should you consider using the Data Import Wizard over the Data Loader?
- answer-You require some deduplication
When creating users, which of the following does NOT need to be selected in
order to save the record? - answer-Role
Cloudy Computing has a custom Case assignment rule with multiple rule
entries. A Case has been submitted that matches multiple rule entry criteria.
How will Salesforce determine which user or queue to assign the Case to? -
answer-Rule Entries Order
Fields can be set to not-visible or read-only based on which of the following? -
answer-Profile
The VP of Marketing for Cloud Computing would like to generate a list of
Contacts for a mailing list. What type of report would be the most appropriate
to use? - answer-Tabular
, Cloudy Computing would like to preform a backup of all internal systems every
week. What feature could be used to ensure that Salesforce is backed every
week? - answer-Data Export Service
Which of these features can be utilized on a page layout? - answer-1. Make a
field required
2. Make a field read-only
Cloudy Computing, a US based company, have recently opened a small
European office in France. The European team is requesting that their language
be French. To ensure all users have the correct language, what should the
Administrator suggest? - answer-Recommend the French users change their
default language in Personal Settings.
Cloudy Computing would like to reduce the number of support calls being
received and encourage their customers to be more self-sufficient. They would
like to give customers somewhere they can view FAQs and user guides, as well
as the ability to Cases when they cannot resolve an issue themselves. What
should the Salesforce Administrator advise? - answer-Salesforce Experience
Cloud Site + "Customer Service" template
The standard values for forecast categories are: - answer-Pipeline, Best Case,
Commit, Omitted, Closed
Activities in Salesforce are made up of which of the following? - answer-1.
Task: A task is a to-do item with no duration but that can optionally have a due
date.
Questions / Expert Strategies, Review of Key Quizzes,
And Practice Questions for Guaranteed Success
A Salesforce user is unable to delete a report folder. What are two possible
reasons? - answer-1. The user does not have "Manager" access to the report
folder.
2. There are reports saved to the folder.
What should you consider using the Data Import Wizard over the Data Loader?
- answer-You require some deduplication
When creating users, which of the following does NOT need to be selected in
order to save the record? - answer-Role
Cloudy Computing has a custom Case assignment rule with multiple rule
entries. A Case has been submitted that matches multiple rule entry criteria.
How will Salesforce determine which user or queue to assign the Case to? -
answer-Rule Entries Order
Fields can be set to not-visible or read-only based on which of the following? -
answer-Profile
The VP of Marketing for Cloud Computing would like to generate a list of
Contacts for a mailing list. What type of report would be the most appropriate
to use? - answer-Tabular
, Cloudy Computing would like to preform a backup of all internal systems every
week. What feature could be used to ensure that Salesforce is backed every
week? - answer-Data Export Service
Which of these features can be utilized on a page layout? - answer-1. Make a
field required
2. Make a field read-only
Cloudy Computing, a US based company, have recently opened a small
European office in France. The European team is requesting that their language
be French. To ensure all users have the correct language, what should the
Administrator suggest? - answer-Recommend the French users change their
default language in Personal Settings.
Cloudy Computing would like to reduce the number of support calls being
received and encourage their customers to be more self-sufficient. They would
like to give customers somewhere they can view FAQs and user guides, as well
as the ability to Cases when they cannot resolve an issue themselves. What
should the Salesforce Administrator advise? - answer-Salesforce Experience
Cloud Site + "Customer Service" template
The standard values for forecast categories are: - answer-Pipeline, Best Case,
Commit, Omitted, Closed
Activities in Salesforce are made up of which of the following? - answer-1.
Task: A task is a to-do item with no duration but that can optionally have a due
date.
