WGU EXAM WITH CORRECT
C202 ANSWERS 2025
What is human resource management (HRM)? ( correct
answers ) the organizational function
responsible for attracting, hiring, developing, rewarding, and retaining talent
List the 6 HRM functional areas, and what each area is about in only 1
sentence. ( correct answers )
staffing, performance management, training and development, rewards
and benefits, health and safety, and employee-management relations
What is Staffing? ( correct answers ) the process of planning,
acquiring, deploying, and retaining employees that enables the
organization to meet its talent needs
Why is Staffing important? ( correct answers ) It helps
the organization execute its business strategy
Training and development ( correct answers )
focused on developing employee capabilities through formal and
informal activities, career planning, organizational development, and
legal compliance.
What is the purpose of Performance Management?
( correct answers ) To align individual
employees' goals and behaviors with organizational goals and strategies
What does Performance Management involve? ( correct
answers ) Appraising and evaluating past
and current behaviors and performance, and providing suggestions for
improvement
Rewards and benefits ( correct answers ) are both adequate and equitable
that reward employees for their contributions to organizational goal
attainment are important to employee motivation, performance, and
retention
Health and safety ( correct answers ) range from wellness, fire and food
safety, ergonomics, injury management, disaster preparedness, industrial
hygiene, and even bullying and workplace violence
Employee management ( correct answers ) relations determines the
employment rights of both employers and employees
GRADED
In addition to managing risk, what are several other ways effective HRM
A+
systems influence performance of an entire organization? ( correct
answers ) · interest rate a company must pay to borrow money
· increase a company's value by as much as 30 percent
,Explain HRM's role in executing an organization's business strategy.
( correct answers ) · Strategic human resource management aligns a
company's values and goals with the behaviors, values, and goals of
employees and influences the strategies of each of the firm's human
resource functions, including staffing, performance management, training
and development, and compensation
·human resource management system supporting the execution of
the business strategy, guided by the talent philosophy of the
organization.
Strategic risk ( correct answers ) the overall talent strategy, company
culture, ethics, investments in people, and the implementation of change
initiatives.
Operational risk ( correct answers ) the speed and the effectiveness of
talent acquisition, development of employees' skills and the identification
and retention of top performers.
Financial risk ( correct answers ) compensation, benefits, turnover,
overtime, and time-to-hire and indirectly through errors, accidents,
delays, and lost production.
Compliance risk ( correct answers ) legal ramifications, particularly in the
areas of diversity, health and safety, union relations, whistleblowers, and
harassment. Because the acquisition, retention, and performance of talent
have the potential to affect company earnings, organizations must identify
and manage these risks through effective HRM.
What are 3 specific ways HR can support the organization should it choose
to shift its culture? ( correct answers ) · HRM contributes to this by
posting job ads that give a true sense of what the company values and by
ensuring that it hires employees with a good person-organization fit.
·HRM can also reward behaviors that the company values and punish
those that are inconsistent with the culture.
· HRM can train employees on the values of the organization.
Explain 2 situations/reasons that managers across various departments
might seek out HR's guidance? ( correct answers ) · HRM supports
managers through goals and processes that promote employee
participation, commitment, and identification with the organization.
·HRM can assist managers with hiring the right talent at the right time and
considering whom to let go of during layoffs.
How can HR support and reinforce ethical behavior in the workplace?
( correct answers ) HRM can support corporate ethics through the effective
hiring of ethical people and the training of employees to recognize and
handle both ethical and unethical situations
Virtue ( correct answers ) company valuing honesty that quickly recalls
GRADED
products
A+
that might be defective or dangerous.
, Fairness ( correct answers ) Appropriateness of CEO salaries and bonuses
that are hundreds of times larger than the pay of the average employee
What are a few of the most common change initiatives that HR manages?
( correct answers ) · Developing practices that support knowledge
transfer and rapid learning
· Developing strategies to retain top talent and release poor performers
· Monitoring the new culture to identify ways to strengthen it
· Planning for continuous adjustment and learning throughout the process
In addition to a lack of planning, what other factors can hinder the success
of a merger or acquisition? ( correct answers ) · Culture mismatch is
often blamed as a cause of the failure. During the due diligence phase, the
cultures of both organizations need to be evaluated to determine their
compatibility
Explain the connection between performance metrics, employee
behavior, and the organization's goals. ( correct answers ) ·
Resistance to change is a real problem during change efforts. Therefore,
adopting positive behaviors along with aligning employee goals to the
new organizational goals is critical.
Why do we have employment laws? ( correct answers ) ·
because organizations typically have more power than do employees in
the employment relationship
What is inclusion, and why should an organization practice it?
( correct answers ) · means that
everyone feels respected and listened to, and everyone contributes to their
fullest potential
What law has been violated if an employer refuses to pay minimum wage
or overtime? ( correct answers ) · Does not discriminate wage on the basis
of sex.
What is the key employment law that prohibits discrimination in the
workplace? ( correct answers )
Title VII of the Civil Rights Act of 1964
What are the 5 protected classes under Title VII of the Civil Rights Act of
1964? ( correct answers )
race, color, national origin, religion, or sex
Explain the meaning of a BFOQ and provide an example. ( correct
answers ) · is a characteristic that is essential to the successful
performance of a relevant job function, and the essence of the business
operation would be undermined by including or excluding members with a
GRADED
protected
A+ characteristic
Explain the meaning of reasonable accommodation ( correct answers )
· an employer is required to take reasonable steps to accommodate a
disability unless it would cause the employer undue hardship
C202 ANSWERS 2025
What is human resource management (HRM)? ( correct
answers ) the organizational function
responsible for attracting, hiring, developing, rewarding, and retaining talent
List the 6 HRM functional areas, and what each area is about in only 1
sentence. ( correct answers )
staffing, performance management, training and development, rewards
and benefits, health and safety, and employee-management relations
What is Staffing? ( correct answers ) the process of planning,
acquiring, deploying, and retaining employees that enables the
organization to meet its talent needs
Why is Staffing important? ( correct answers ) It helps
the organization execute its business strategy
Training and development ( correct answers )
focused on developing employee capabilities through formal and
informal activities, career planning, organizational development, and
legal compliance.
What is the purpose of Performance Management?
( correct answers ) To align individual
employees' goals and behaviors with organizational goals and strategies
What does Performance Management involve? ( correct
answers ) Appraising and evaluating past
and current behaviors and performance, and providing suggestions for
improvement
Rewards and benefits ( correct answers ) are both adequate and equitable
that reward employees for their contributions to organizational goal
attainment are important to employee motivation, performance, and
retention
Health and safety ( correct answers ) range from wellness, fire and food
safety, ergonomics, injury management, disaster preparedness, industrial
hygiene, and even bullying and workplace violence
Employee management ( correct answers ) relations determines the
employment rights of both employers and employees
GRADED
In addition to managing risk, what are several other ways effective HRM
A+
systems influence performance of an entire organization? ( correct
answers ) · interest rate a company must pay to borrow money
· increase a company's value by as much as 30 percent
,Explain HRM's role in executing an organization's business strategy.
( correct answers ) · Strategic human resource management aligns a
company's values and goals with the behaviors, values, and goals of
employees and influences the strategies of each of the firm's human
resource functions, including staffing, performance management, training
and development, and compensation
·human resource management system supporting the execution of
the business strategy, guided by the talent philosophy of the
organization.
Strategic risk ( correct answers ) the overall talent strategy, company
culture, ethics, investments in people, and the implementation of change
initiatives.
Operational risk ( correct answers ) the speed and the effectiveness of
talent acquisition, development of employees' skills and the identification
and retention of top performers.
Financial risk ( correct answers ) compensation, benefits, turnover,
overtime, and time-to-hire and indirectly through errors, accidents,
delays, and lost production.
Compliance risk ( correct answers ) legal ramifications, particularly in the
areas of diversity, health and safety, union relations, whistleblowers, and
harassment. Because the acquisition, retention, and performance of talent
have the potential to affect company earnings, organizations must identify
and manage these risks through effective HRM.
What are 3 specific ways HR can support the organization should it choose
to shift its culture? ( correct answers ) · HRM contributes to this by
posting job ads that give a true sense of what the company values and by
ensuring that it hires employees with a good person-organization fit.
·HRM can also reward behaviors that the company values and punish
those that are inconsistent with the culture.
· HRM can train employees on the values of the organization.
Explain 2 situations/reasons that managers across various departments
might seek out HR's guidance? ( correct answers ) · HRM supports
managers through goals and processes that promote employee
participation, commitment, and identification with the organization.
·HRM can assist managers with hiring the right talent at the right time and
considering whom to let go of during layoffs.
How can HR support and reinforce ethical behavior in the workplace?
( correct answers ) HRM can support corporate ethics through the effective
hiring of ethical people and the training of employees to recognize and
handle both ethical and unethical situations
Virtue ( correct answers ) company valuing honesty that quickly recalls
GRADED
products
A+
that might be defective or dangerous.
, Fairness ( correct answers ) Appropriateness of CEO salaries and bonuses
that are hundreds of times larger than the pay of the average employee
What are a few of the most common change initiatives that HR manages?
( correct answers ) · Developing practices that support knowledge
transfer and rapid learning
· Developing strategies to retain top talent and release poor performers
· Monitoring the new culture to identify ways to strengthen it
· Planning for continuous adjustment and learning throughout the process
In addition to a lack of planning, what other factors can hinder the success
of a merger or acquisition? ( correct answers ) · Culture mismatch is
often blamed as a cause of the failure. During the due diligence phase, the
cultures of both organizations need to be evaluated to determine their
compatibility
Explain the connection between performance metrics, employee
behavior, and the organization's goals. ( correct answers ) ·
Resistance to change is a real problem during change efforts. Therefore,
adopting positive behaviors along with aligning employee goals to the
new organizational goals is critical.
Why do we have employment laws? ( correct answers ) ·
because organizations typically have more power than do employees in
the employment relationship
What is inclusion, and why should an organization practice it?
( correct answers ) · means that
everyone feels respected and listened to, and everyone contributes to their
fullest potential
What law has been violated if an employer refuses to pay minimum wage
or overtime? ( correct answers ) · Does not discriminate wage on the basis
of sex.
What is the key employment law that prohibits discrimination in the
workplace? ( correct answers )
Title VII of the Civil Rights Act of 1964
What are the 5 protected classes under Title VII of the Civil Rights Act of
1964? ( correct answers )
race, color, national origin, religion, or sex
Explain the meaning of a BFOQ and provide an example. ( correct
answers ) · is a characteristic that is essential to the successful
performance of a relevant job function, and the essence of the business
operation would be undermined by including or excluding members with a
GRADED
protected
A+ characteristic
Explain the meaning of reasonable accommodation ( correct answers )
· an employer is required to take reasonable steps to accommodate a
disability unless it would cause the employer undue hardship
