Management 3080 exam 1 questions well
answered passed
Organizational Behavior - correct answer ✔✔a field of study devoted to understanding,
explaining, and ultimately improving the attitudes and behaviors of individuals and groups in
organizations
task performance - correct answer ✔✔employee behaviors that are directly involved in the
transformation of organizational resources into the goods or services that the organization
produces
Citizenship Behavior - correct answer ✔✔voluntary employee activities that may or may not be
rewarded but that contribute to the organization by improving the overall quality of the setting
in which work takes place
Counterproductive Behavior - correct answer ✔✔employee behaviors that intentionally hinder
organizational goal accomplishment
Organizational Citizenship Behavior - correct answer ✔✔Help the company. You have a voice
where you speak up, Civic Virtue (being a good person who show up) and Boosterism where
you support your company outside of work
Interpersonal Citizenship Behavior - correct answer ✔✔Help coworkers. You are helping,
courteous and have good sportsmanship
Types of Counterproductive Behavior - correct answer ✔✔production deviance, property
deviance, political deviance, personal aggression
, Production Deviance - correct answer ✔✔Organizational & Minor - Wasting resources,
substance abuse
property deviance - correct answer ✔✔Organizational and serious, sabotage and theft
political deviance - correct answer ✔✔Interpersonal & Minor - Gossiping and incivility
personal aggression - correct answer ✔✔Interpersonal & Serious - Harassment and abuse
Organizational Commitment - correct answer ✔✔A desire on the part of an employee to remain
a member of an organization
Drivers of organizational commitment - correct answer ✔✔Affective Commitment, Continuance
commitment and Normative commitment
Affective Commitment - correct answer ✔✔staying because you want to; based on emotions
and social influence (with other employees)
continuance commitment - correct answer ✔✔staying with an organization because you need
to. Based on personal investment and job prospects.
Normative commitment - correct answer ✔✔Staying because you ought to. Based on an
obligation to the organization.
withdrawal - correct answer ✔✔a set of actions that employees perform to avoid the work
situation
Psychological Withdrawal - correct answer ✔✔(neglect) daydreaming, looking busy,
cyberloafing, socializing, moonlighting
answered passed
Organizational Behavior - correct answer ✔✔a field of study devoted to understanding,
explaining, and ultimately improving the attitudes and behaviors of individuals and groups in
organizations
task performance - correct answer ✔✔employee behaviors that are directly involved in the
transformation of organizational resources into the goods or services that the organization
produces
Citizenship Behavior - correct answer ✔✔voluntary employee activities that may or may not be
rewarded but that contribute to the organization by improving the overall quality of the setting
in which work takes place
Counterproductive Behavior - correct answer ✔✔employee behaviors that intentionally hinder
organizational goal accomplishment
Organizational Citizenship Behavior - correct answer ✔✔Help the company. You have a voice
where you speak up, Civic Virtue (being a good person who show up) and Boosterism where
you support your company outside of work
Interpersonal Citizenship Behavior - correct answer ✔✔Help coworkers. You are helping,
courteous and have good sportsmanship
Types of Counterproductive Behavior - correct answer ✔✔production deviance, property
deviance, political deviance, personal aggression
, Production Deviance - correct answer ✔✔Organizational & Minor - Wasting resources,
substance abuse
property deviance - correct answer ✔✔Organizational and serious, sabotage and theft
political deviance - correct answer ✔✔Interpersonal & Minor - Gossiping and incivility
personal aggression - correct answer ✔✔Interpersonal & Serious - Harassment and abuse
Organizational Commitment - correct answer ✔✔A desire on the part of an employee to remain
a member of an organization
Drivers of organizational commitment - correct answer ✔✔Affective Commitment, Continuance
commitment and Normative commitment
Affective Commitment - correct answer ✔✔staying because you want to; based on emotions
and social influence (with other employees)
continuance commitment - correct answer ✔✔staying with an organization because you need
to. Based on personal investment and job prospects.
Normative commitment - correct answer ✔✔Staying because you ought to. Based on an
obligation to the organization.
withdrawal - correct answer ✔✔a set of actions that employees perform to avoid the work
situation
Psychological Withdrawal - correct answer ✔✔(neglect) daydreaming, looking busy,
cyberloafing, socializing, moonlighting
