CDCR Exam 2 Questions with Detailed Verified
Answers for Accuracy
Legal Issues- Recognize the importance of positive and
professional conduct
✓✓ Positive and professional conduct fosters a better
understanding of the roles correctional peace officer
Define professionalism as it relates to the correctional peace
officer
✓✓ Adhering to the rules, regulations an ethical standards of
CDCR, competent, reasonable, dependable, and well trained
employees
Identify the habits a correction of peace officer will follow to
promote positive and professional interactions with staff and
inmates
✓✓ Think before you speak or act, be alert, pay attention, be
knowledgeable and objective, be firm, fair and consistent
Identify techniques used to communicate with inmates
✓✓ Speak clearly using appropriate language, listen to what is
being said, repeat back what you think they said and wait for a
response, ask open ended questions
When speaking to an inmate
✓✓ Remain professional in your conduct, Do not lose your
temper, stay away from using profanity
, ACCURACY IS GUARANTEED
Identify methods used to develop a rapport with inmate
✓✓ Recognize change in behavior, Resolve problems at the
lowest level,follow through and Always maintain your
professional demeanor
Identify positive communication barriers with inmates
✓✓ Mental health issues, physical disabilities, language barrier
and low TABE score 4.0 and below, culture, religion
Two amendments that protect inmates right
✓✓ 8th Amendment: cruel and unusual punishment and 14th
Amendment unequal treatment on the basis of race, sex and
creed
Consequences of violations inmates rights include
✓✓ Compromises to institutional Security, Unsafe and
unstable work environment, increased tension between staff n
inmates
Identify staff actions that inmates observe and use to
manipulate staff
✓✓ Complimenting, Quiet, timid and avoids conflict, not
adhering to uniform and grooming standards, bending the rules
for certain inmates, overly familiar
Recognize ways that inmates gather information about staff