CBPA Practice Exam Questions with verified
answered graded A+
1. What do business processes define? C. The end-to-end
A. The company's strategy series of events for
B. The efficiency of process execution interacting with
C. The end-to-end series of events for interacting
with customers customers
D. Only the in-house services
2. BPM (Business Process Management) is...
A. A strategic technique
B. An approach for performance improvement C. A management
C. A management discipline disci- pline
D. A tool for automating business processes
3. One of the most important BPM success factors
is...
A. Selection of the right methods and tools B. Clear responsibility
B. Clear responsibility for organizational hand-offs for organizational
in the business processes hand-otts in the
C. A group of external sponsors business processes
D. A solid management organization
4. In process modeling it is beneficial if work-shop partic- C. represent the en-
ipants... tire business process as
A. have comprehensive knowhow about financing cross-functional
is- sues group
B. are informed about all IT-Systems the
enterprise uses
C. represent the entire business process as cross-
func- tional group
D. already developed a finished process module
for their sector
5.
1/
29
,CBPA Practice Exam Questions with verified
answered graded A+
What is the job of the process owner? A. The
A. Responsible for process design, process adoption of
perfor- mance and development of the best practice
solution from other
B. Execution of project management for re- enterpris- es
engineer- ing B. The
C. Development of the database design for the continuous
repos- itory
review and
D. Selection and procurement of BPM-tools
adoption
6. When should effective Change Management of BPM
steps start? tech-
A. In the phase of the introduction of the process
B. After the BPM project
C. With the BPM project initiation
D. When problems occur during the
implementation
7. Why is focused People & Change Management
neces- sary in BPM?
A. To achieve quick wins faster
B. To anticipate the impact on stakeholders
C. To assure customers of success
D. To motivate the process team
8. A good process culture is characterized by ...
A. A matrix organization
B. Clearly defined business units
C. The overall use of BPMS-suites
D. Stakeholder awareness of full end-to-end
processes
9. Business Process Management (BPM) is focused
on ...
2/
29
, CBPA Practice Exam Questions with verified
answered graded A+
A. Responsible for process design, process perfor- mance and
development of the solution
C. With the BPM project initiation
B. To anticipate the impact on stakeholders
D. Stakeholder aware- ness of full end-to-end processes
C. The alignment of busi- ness processes and orga- nization structures
accord-
3/
29
answered graded A+
1. What do business processes define? C. The end-to-end
A. The company's strategy series of events for
B. The efficiency of process execution interacting with
C. The end-to-end series of events for interacting
with customers customers
D. Only the in-house services
2. BPM (Business Process Management) is...
A. A strategic technique
B. An approach for performance improvement C. A management
C. A management discipline disci- pline
D. A tool for automating business processes
3. One of the most important BPM success factors
is...
A. Selection of the right methods and tools B. Clear responsibility
B. Clear responsibility for organizational hand-offs for organizational
in the business processes hand-otts in the
C. A group of external sponsors business processes
D. A solid management organization
4. In process modeling it is beneficial if work-shop partic- C. represent the en-
ipants... tire business process as
A. have comprehensive knowhow about financing cross-functional
is- sues group
B. are informed about all IT-Systems the
enterprise uses
C. represent the entire business process as cross-
func- tional group
D. already developed a finished process module
for their sector
5.
1/
29
,CBPA Practice Exam Questions with verified
answered graded A+
What is the job of the process owner? A. The
A. Responsible for process design, process adoption of
perfor- mance and development of the best practice
solution from other
B. Execution of project management for re- enterpris- es
engineer- ing B. The
C. Development of the database design for the continuous
repos- itory
review and
D. Selection and procurement of BPM-tools
adoption
6. When should effective Change Management of BPM
steps start? tech-
A. In the phase of the introduction of the process
B. After the BPM project
C. With the BPM project initiation
D. When problems occur during the
implementation
7. Why is focused People & Change Management
neces- sary in BPM?
A. To achieve quick wins faster
B. To anticipate the impact on stakeholders
C. To assure customers of success
D. To motivate the process team
8. A good process culture is characterized by ...
A. A matrix organization
B. Clearly defined business units
C. The overall use of BPMS-suites
D. Stakeholder awareness of full end-to-end
processes
9. Business Process Management (BPM) is focused
on ...
2/
29
, CBPA Practice Exam Questions with verified
answered graded A+
A. Responsible for process design, process perfor- mance and
development of the solution
C. With the BPM project initiation
B. To anticipate the impact on stakeholders
D. Stakeholder aware- ness of full end-to-end processes
C. The alignment of busi- ness processes and orga- nization structures
accord-
3/
29
