N1130 - COMMUNICATION EXAM QUESTIONS
WITH COMPLETE SOLUTIONS VERIFIED
Communication
- Process of sending and receiving information
- Brings people together by words, nonverbal, and actions
- Verbal communication
- Nonverbal communication
- Written communication
- Verbal and nonverbal messages need to be congruent
- Communication from sender, receiver, and context through values, words and ideas,
emotions, & body language
- Maintains patient confidentiality
Interpersonal communication
- exchange of ideas between two people with intent to influence the behaviour or
actions of the other
- Sender has to have an idea, encodes it with selected words, and sends message ->
,receiver receives it, decodes it, processes meaning -> receivers responds by giving
feedback to sender
- Example: "Yes, I hear what you're saying"
Message Barriers
- Sender must validate to ensuring the message/meaning was shared accurately and
avoid conflict
- Context and environment can interfere with correct message transmissiom
Components common to communication theories
- Process
- Message
- Sender
- Symbols
- Transmission
- Meaning
- Receiver
- Feedback
- Environment
, Components common to communication theories:
Process
- Communication changes as mutual exchange of ideas flows
- 5 of our senses are used but mostly vision and hearing
Components common to communication theories:
Message (major)
- factual transfer of information with initial data more demonstrated by care provider
- For therapeutic nurse-patient relationships, patients should have opportunity to
express concerns and ask questions
- Educating
Example: does "cool" mean factual temperature of affective feeling
Components common to communication theories:
Sender (major)
chooses words with particular meaning
WITH COMPLETE SOLUTIONS VERIFIED
Communication
- Process of sending and receiving information
- Brings people together by words, nonverbal, and actions
- Verbal communication
- Nonverbal communication
- Written communication
- Verbal and nonverbal messages need to be congruent
- Communication from sender, receiver, and context through values, words and ideas,
emotions, & body language
- Maintains patient confidentiality
Interpersonal communication
- exchange of ideas between two people with intent to influence the behaviour or
actions of the other
- Sender has to have an idea, encodes it with selected words, and sends message ->
,receiver receives it, decodes it, processes meaning -> receivers responds by giving
feedback to sender
- Example: "Yes, I hear what you're saying"
Message Barriers
- Sender must validate to ensuring the message/meaning was shared accurately and
avoid conflict
- Context and environment can interfere with correct message transmissiom
Components common to communication theories
- Process
- Message
- Sender
- Symbols
- Transmission
- Meaning
- Receiver
- Feedback
- Environment
, Components common to communication theories:
Process
- Communication changes as mutual exchange of ideas flows
- 5 of our senses are used but mostly vision and hearing
Components common to communication theories:
Message (major)
- factual transfer of information with initial data more demonstrated by care provider
- For therapeutic nurse-patient relationships, patients should have opportunity to
express concerns and ask questions
- Educating
Example: does "cool" mean factual temperature of affective feeling
Components common to communication theories:
Sender (major)
chooses words with particular meaning
