,TESTBANK for Organizational Behavior, 5th
Edition by Michael A. Hitt
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Chapter One
True/False
1. By allowing the teams to allocate tasks among team members, establish their own
work schedules, and recruit new members, Proctor & Gamble empowers its work teams.
A) True
B) False
Answer: True
Difficulty: Medium
AACSB Tier 1: Reflective Thinking
AACSB Tier 2: Motivation Concepts
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
2. Interestingly, much of the training of human capital at Proctor & Gamble is done by
human resource management or training specialists.
A) True
B) False
Answer: False
Difficulty: Medium
AACSB Tier 1: Reflective Thinking
AACSB Tier 2: Motivation Concepts
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
3. The Container Store and Proctor & Gamble approach to managing the people who
carry out the day-to-day work reveals the powerful difference that a firm’s human capital
can make by implementing the strategy of unleashing the potential of their people.
A) True
B) False
Answer: True
Difficulty: Medium
AACSB Tier 1: Analytic
AACSB Tier 2: Motivation Concepts
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
,4. The Container Store founding principles include the following: hiring only great
employees and empowering them to make decisions.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Ethics
AACSB Tier 2: Motivation Concepts
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
Basic Elements of Organizational Behavior
5. Developing and applying the knowledge of upper management is the primary focus of
managing organizational behavior.
A) True
B) False
Answer: False
Difficulty: Medium
AACSB Tier 1: Ethics
AACSB Tier 2: Group Dynamics
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
6. Organizational behavior involves the actions of individuals and groups in an
organizational context.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Communication
AACSB Tier 2: Group Dynamics
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
7. The culture and policies of an organization have little effect on the abilities of
employees to use their talents effectively.
A) True
B) False
,Answer: False
Difficulty: Medium
AACSB Tier 1: Analytic
AACSB Tier 2: Environmental Influence
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
8. One of the goals of the strategic approach to organizational behavior is to de-
emphasize the reliance on human capital.
A) True
B) False
Answer: False
Difficulty: Medium
AACSB Tier 1: Analytic
AACSB Tier 2: Group Dynamics
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
9. The strategic approach to OB involves organizing and managing the people’s
knowledge and skills effectively to implement the organization’s strategy and gain a
competitive advantage.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Diversity
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
10. Individual, financial, and organizational factors influence the behavior and value of
the people in an organization.
A) True
B) False
Answer: False
Difficulty: Medium
AACSB Tier 1: Diversity
AACSB Tier 2: Creation of Value
Blooms: Knowledge
,LO1: Define organizational behavior and explain the strategic approach to OB
11. Interpersonal factors of a strategic approach to organizational behavior include
leadership, communication, and conflict.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Diversity
AACSB Tier 2: Motivation Concepts
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
12. Organizational success is both a cause and a result of the productivity and
satisfaction of individuals and groups within the organization.
A) True
B) False
Answer: True
Difficulty: Hard
AACSB Tier 1: Analytic
AACSB Tier 2: Creation of Value
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
13. Employees and managers who rely on good common sense about organizational
behavior are likely to be very successful.
A) True
B) False
Answer: False
Difficulty: Medium
AACSB Tier 1: Analytic
AACSB Tier 2: Group Dynamics
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
14. Only senior managers (not middle or lower-level managers), according to the
Strategic Lens Model, can act as strategic leaders.
A) True
B) False
,Answer: False
Difficulty: Medium
AACSB Tier 1: Analytic
AACSB Tier 2: Strategy
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
15. Effective lower-level managers spend a great deal of their time coaching the firm’s
associates/workers.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Communication
AACSB Tier 2: Motivation Concepts
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
16. Exercising strategic leadership is a function of one’s level in the organization.
A) True
B) False
Answer: False
Difficulty: Easy
AACSB Tier 1: Communication
AACSB Tier 2: Strategy
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
17. Exercising strategic leadership is a function of focus and behavior.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Communication
AACSB Tier 2: Strategy
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
,18. Effective middle managers spend much of their time championing strategic ideas
with senior managers and helping the firm to remain adaptive.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Communication
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
19. Middle managers spend time processing data and information for use by individuals
at all levels of the firm.
A) True
B) False
Answer: True
Difficulty: Medium
AACSB Tier 1: Communication
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
20. Skills in communicating, motivating, understanding values, and managing stress are
among the most important for senior managers, when delivering the strategic initiatives
to lower-level managers.
A) True
B) False
Answer: False
Difficulty: Hard
AACSB Tier 1: Communication
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
21. Lower-level managers who do not take a strategic approach to their work are likely
to focus on short-term problems, and may emphasize resolving problems without
examining how they can prevent them in the future.
A) True
,B) False
Answer: True
Difficulty: Hard
AACSB Tier 1: Reflective Thinking
AACSB Tier 2: Creation of Value
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
22. Customers or clients of the organization are called “associates.”
A) True
B) False
Answer: False
Difficulty: Easy
AACSB Tier 1: Diversity
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
23. Lower-level managers expend efforts to design jobs, team structures and reward
systems as part of their daily routine.
A) True
B) False
Answer: True
Difficulty: Medium
AACSB Tier 1: Communication
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
24. The goal of the organizational behavior approach, like basic social science
disciplines, is to understand human and group behavior.
A) True
B) False
Answer: False
Difficulty: Hard
AACSB Tier 1: Diversity
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
, 25. Strategic managers must always seek simple answers to resolve organizational
issues.
A) True
B) False
Answer: False
Difficulty: Hard
AACSB Tier 1: Analytic
AACSB Tier 2: Creation of Value
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
26. To improve the performance of organizations is the goal of the strategic OB
approach.
A) True
B) False
Answer: True
Difficulty: Medium
AACSB Tier 1: Diversity
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
27. The study of strategic organizational behavior emphasizes the application of
knowledge from such social sciences as psychology, sociology, economics, and cultural
anthropology.
A) True
B) False
Answer: True
Difficulty: Hard
AACSB Tier 1: Analytic
AACSB Tier 2: Motivation Concepts
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
28. An organization is characterized by a network of individuals, a division of labor and
goal orientation.
A) True
B) False
Edition by Michael A. Hitt
Hello all ,
We have all what you need with best price
Our email :
Our website :
testbanks-store.com
, Test Bank
Chapter One
True/False
1. By allowing the teams to allocate tasks among team members, establish their own
work schedules, and recruit new members, Proctor & Gamble empowers its work teams.
A) True
B) False
Answer: True
Difficulty: Medium
AACSB Tier 1: Reflective Thinking
AACSB Tier 2: Motivation Concepts
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
2. Interestingly, much of the training of human capital at Proctor & Gamble is done by
human resource management or training specialists.
A) True
B) False
Answer: False
Difficulty: Medium
AACSB Tier 1: Reflective Thinking
AACSB Tier 2: Motivation Concepts
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
3. The Container Store and Proctor & Gamble approach to managing the people who
carry out the day-to-day work reveals the powerful difference that a firm’s human capital
can make by implementing the strategy of unleashing the potential of their people.
A) True
B) False
Answer: True
Difficulty: Medium
AACSB Tier 1: Analytic
AACSB Tier 2: Motivation Concepts
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
,4. The Container Store founding principles include the following: hiring only great
employees and empowering them to make decisions.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Ethics
AACSB Tier 2: Motivation Concepts
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
Basic Elements of Organizational Behavior
5. Developing and applying the knowledge of upper management is the primary focus of
managing organizational behavior.
A) True
B) False
Answer: False
Difficulty: Medium
AACSB Tier 1: Ethics
AACSB Tier 2: Group Dynamics
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
6. Organizational behavior involves the actions of individuals and groups in an
organizational context.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Communication
AACSB Tier 2: Group Dynamics
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
7. The culture and policies of an organization have little effect on the abilities of
employees to use their talents effectively.
A) True
B) False
,Answer: False
Difficulty: Medium
AACSB Tier 1: Analytic
AACSB Tier 2: Environmental Influence
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
8. One of the goals of the strategic approach to organizational behavior is to de-
emphasize the reliance on human capital.
A) True
B) False
Answer: False
Difficulty: Medium
AACSB Tier 1: Analytic
AACSB Tier 2: Group Dynamics
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
9. The strategic approach to OB involves organizing and managing the people’s
knowledge and skills effectively to implement the organization’s strategy and gain a
competitive advantage.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Diversity
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
10. Individual, financial, and organizational factors influence the behavior and value of
the people in an organization.
A) True
B) False
Answer: False
Difficulty: Medium
AACSB Tier 1: Diversity
AACSB Tier 2: Creation of Value
Blooms: Knowledge
,LO1: Define organizational behavior and explain the strategic approach to OB
11. Interpersonal factors of a strategic approach to organizational behavior include
leadership, communication, and conflict.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Diversity
AACSB Tier 2: Motivation Concepts
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
12. Organizational success is both a cause and a result of the productivity and
satisfaction of individuals and groups within the organization.
A) True
B) False
Answer: True
Difficulty: Hard
AACSB Tier 1: Analytic
AACSB Tier 2: Creation of Value
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
13. Employees and managers who rely on good common sense about organizational
behavior are likely to be very successful.
A) True
B) False
Answer: False
Difficulty: Medium
AACSB Tier 1: Analytic
AACSB Tier 2: Group Dynamics
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
14. Only senior managers (not middle or lower-level managers), according to the
Strategic Lens Model, can act as strategic leaders.
A) True
B) False
,Answer: False
Difficulty: Medium
AACSB Tier 1: Analytic
AACSB Tier 2: Strategy
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
15. Effective lower-level managers spend a great deal of their time coaching the firm’s
associates/workers.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Communication
AACSB Tier 2: Motivation Concepts
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
16. Exercising strategic leadership is a function of one’s level in the organization.
A) True
B) False
Answer: False
Difficulty: Easy
AACSB Tier 1: Communication
AACSB Tier 2: Strategy
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
17. Exercising strategic leadership is a function of focus and behavior.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Communication
AACSB Tier 2: Strategy
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
,18. Effective middle managers spend much of their time championing strategic ideas
with senior managers and helping the firm to remain adaptive.
A) True
B) False
Answer: True
Difficulty: Easy
AACSB Tier 1: Communication
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
19. Middle managers spend time processing data and information for use by individuals
at all levels of the firm.
A) True
B) False
Answer: True
Difficulty: Medium
AACSB Tier 1: Communication
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
20. Skills in communicating, motivating, understanding values, and managing stress are
among the most important for senior managers, when delivering the strategic initiatives
to lower-level managers.
A) True
B) False
Answer: False
Difficulty: Hard
AACSB Tier 1: Communication
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
21. Lower-level managers who do not take a strategic approach to their work are likely
to focus on short-term problems, and may emphasize resolving problems without
examining how they can prevent them in the future.
A) True
,B) False
Answer: True
Difficulty: Hard
AACSB Tier 1: Reflective Thinking
AACSB Tier 2: Creation of Value
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
22. Customers or clients of the organization are called “associates.”
A) True
B) False
Answer: False
Difficulty: Easy
AACSB Tier 1: Diversity
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
23. Lower-level managers expend efforts to design jobs, team structures and reward
systems as part of their daily routine.
A) True
B) False
Answer: True
Difficulty: Medium
AACSB Tier 1: Communication
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
24. The goal of the organizational behavior approach, like basic social science
disciplines, is to understand human and group behavior.
A) True
B) False
Answer: False
Difficulty: Hard
AACSB Tier 1: Diversity
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
, 25. Strategic managers must always seek simple answers to resolve organizational
issues.
A) True
B) False
Answer: False
Difficulty: Hard
AACSB Tier 1: Analytic
AACSB Tier 2: Creation of Value
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
26. To improve the performance of organizations is the goal of the strategic OB
approach.
A) True
B) False
Answer: True
Difficulty: Medium
AACSB Tier 1: Diversity
AACSB Tier 2: Creation of Value
Blooms: Knowledge
LO1: Define organizational behavior and explain the strategic approach to OB
27. The study of strategic organizational behavior emphasizes the application of
knowledge from such social sciences as psychology, sociology, economics, and cultural
anthropology.
A) True
B) False
Answer: True
Difficulty: Hard
AACSB Tier 1: Analytic
AACSB Tier 2: Motivation Concepts
Blooms: Comprehension
LO1: Define organizational behavior and explain the strategic approach to OB
28. An organization is characterized by a network of individuals, a division of labor and
goal orientation.
A) True
B) False
