EPD EXAM QUESTIONS AND CORRECT
DETAILED ANSWERS WITH RATIONALES
(VERIFIED ANSWERS) | 2025/2026 |ALREADY
GRADED A+.
The caller is trapped in a building fire. You are providing instructions from Panel 2b on Protocol
B: Building Evacuation and Health/Life Safety. The caller responds that there are no exterior
windows (that lead to the outside) in the room. What is the next PAI you should provide? -
answer-"Hold your hand against any interior wall that leads to another room."
Upon recognizing a fireground communication breakdown, the EFD should: - answer-intervene
to ensure the correct message is received.
The caller reports a strong fuel smell inside a local grocery store, but that she does not see a
spill. After completing Key Questioning and initiating dispatch, which set of PDIs would be most
appropriate to provide? - answer-a, c, d, e, and g
The caller reports that a carbon monoxide alarm is going off at an INDUSTRIAL building where
he works. He later reports that no one is sick. What is the most appropriate Determinant Code?
- answer-52-C-3C
An incident involving a person needing rescue and emergency medical treatment is a fire
incident until the person has been rescued. - answer-true
What is the most appropriate Chief Complaint Protocol to use when a caller reports that a small
mudslide has just occurred in his urban subdivision? - answer-Protocol 72: Water/Ice/Mud
Rescue
The caller reports that a factory worker's whole arm is currently trapped in a conveyer belt
system. No hazardous materials are involved. What is the most appropriate Determinant Code?
- answer-58-D-1
,A case should be coded as a REPORTED BUILDING/STRUCTURE FIRE when, during Case Entry,
the caller spontaneously reports: - answer-visible flames, smoke, or fire in or coming from a
building or structure.
Select the best definition for "repetitive persistence" from the following list. - answer-a calming
technique in which the call taker repeats a phrase verbatim using a firm but caring tone. The
phrase should include both an action and a reason for the action.
According to Protocol B: Building Evacuation and Health/Life Safety, what should the caller who
is trapped two stories up do after breaking a window and clearing out the glass? - answer-Exit
the window by going out feet first and then hanging down as far as s/he can before letting go.
What is most appropriate Chief Complaint Protocol to use when the caller reports a vehicle fire
that is the result of a motor vehicle collision? - answer-77: Motor Vehicle Collision
The International Academy of Emergency Fire Dispatch considers the first Incident Commander
to be: - answer-the EFD handling the call.
A suspect caller reports that he has planted a bomb at a hospital. The bomb is set to explode in
less than 30 minutes, but the caller will give you no more information. What is the most
appropriate Determinant Code? - answer-76-C-1H
What is the most appropriate Chief Complaint Protocol to use when the caller reports that he
smells an odor of gasoline outside near the airport? - answer-59: Fuel Spill/Fuel Odor
Incident Command System (ICS) operates on the foundation of which two key principles? -
answer-standardized organizational structure and span of control
In response to Case Entry Question 4, the caller reports that a person is on fire inside a building.
What should you do next? - answer-Ask Case Entry Question 4a, initiate the appropriate ECHO
response (including a "P" suffix), provide Case Entry Post-Dispatch Instructions a and b, and
then return to questioning if possible.
, Protocol 83 is designed to accomplish incident triage in situations where the communication
center is overwhelmed due to extreme weather or disaster situations. - answer-true
If the caller's main complaint is an odor of rotten eggs, what is the most appropriate Chief
Complaint Protocol to use? - answer-Protocol 60: Gas Leak/Gas Odor (Natural and LP Gases)
The purpose of the Pre-Arrival Instructions is to: - answer-provide scripted instructions for
callers in specific life-threatening situations.
The caller is reporting a highway crash involving a pickup truck and an SUV, in which the SUV
has rolled over. Key Questioning finds: - answer-77-D-2M
21) The caller reports that a child is trapped in a vehicle trunk. After providing PDIs and
addressing applicable CEI on Protocol 58, what should you do next? - answer-Go to D-4: Person
Trapped in Vehicle Trunk.
22) The caller reports that she can see smoke in the air outside her HIGH RISE office window,
but cannot tell where the smoke is coming from. During Key Questions she reports that she can
see through the smoke. What is the most appropriate Determinant Code? - answer-69-D-2K
The caller reports that a garbage can is on fire in her backyard. Key Questioning finds:
nothing else is burning
the fire is not threatening any animals, people, buildings, or vehicles
there is no mention of hazardous materials - answer-67-B-1
24) A caller using a landline phone reports smelling an odor of natural gas inside her house. She
does not hear the gas and does not know where the gas odor is coming from. After completing
Key Questioning on Protocol 60, initiating dispatch, providing PDIs, and addressing applicable
CEI, what should you do next? - answer-d.Go to X-1: Routine Disconnect.
DETAILED ANSWERS WITH RATIONALES
(VERIFIED ANSWERS) | 2025/2026 |ALREADY
GRADED A+.
The caller is trapped in a building fire. You are providing instructions from Panel 2b on Protocol
B: Building Evacuation and Health/Life Safety. The caller responds that there are no exterior
windows (that lead to the outside) in the room. What is the next PAI you should provide? -
answer-"Hold your hand against any interior wall that leads to another room."
Upon recognizing a fireground communication breakdown, the EFD should: - answer-intervene
to ensure the correct message is received.
The caller reports a strong fuel smell inside a local grocery store, but that she does not see a
spill. After completing Key Questioning and initiating dispatch, which set of PDIs would be most
appropriate to provide? - answer-a, c, d, e, and g
The caller reports that a carbon monoxide alarm is going off at an INDUSTRIAL building where
he works. He later reports that no one is sick. What is the most appropriate Determinant Code?
- answer-52-C-3C
An incident involving a person needing rescue and emergency medical treatment is a fire
incident until the person has been rescued. - answer-true
What is the most appropriate Chief Complaint Protocol to use when a caller reports that a small
mudslide has just occurred in his urban subdivision? - answer-Protocol 72: Water/Ice/Mud
Rescue
The caller reports that a factory worker's whole arm is currently trapped in a conveyer belt
system. No hazardous materials are involved. What is the most appropriate Determinant Code?
- answer-58-D-1
,A case should be coded as a REPORTED BUILDING/STRUCTURE FIRE when, during Case Entry,
the caller spontaneously reports: - answer-visible flames, smoke, or fire in or coming from a
building or structure.
Select the best definition for "repetitive persistence" from the following list. - answer-a calming
technique in which the call taker repeats a phrase verbatim using a firm but caring tone. The
phrase should include both an action and a reason for the action.
According to Protocol B: Building Evacuation and Health/Life Safety, what should the caller who
is trapped two stories up do after breaking a window and clearing out the glass? - answer-Exit
the window by going out feet first and then hanging down as far as s/he can before letting go.
What is most appropriate Chief Complaint Protocol to use when the caller reports a vehicle fire
that is the result of a motor vehicle collision? - answer-77: Motor Vehicle Collision
The International Academy of Emergency Fire Dispatch considers the first Incident Commander
to be: - answer-the EFD handling the call.
A suspect caller reports that he has planted a bomb at a hospital. The bomb is set to explode in
less than 30 minutes, but the caller will give you no more information. What is the most
appropriate Determinant Code? - answer-76-C-1H
What is the most appropriate Chief Complaint Protocol to use when the caller reports that he
smells an odor of gasoline outside near the airport? - answer-59: Fuel Spill/Fuel Odor
Incident Command System (ICS) operates on the foundation of which two key principles? -
answer-standardized organizational structure and span of control
In response to Case Entry Question 4, the caller reports that a person is on fire inside a building.
What should you do next? - answer-Ask Case Entry Question 4a, initiate the appropriate ECHO
response (including a "P" suffix), provide Case Entry Post-Dispatch Instructions a and b, and
then return to questioning if possible.
, Protocol 83 is designed to accomplish incident triage in situations where the communication
center is overwhelmed due to extreme weather or disaster situations. - answer-true
If the caller's main complaint is an odor of rotten eggs, what is the most appropriate Chief
Complaint Protocol to use? - answer-Protocol 60: Gas Leak/Gas Odor (Natural and LP Gases)
The purpose of the Pre-Arrival Instructions is to: - answer-provide scripted instructions for
callers in specific life-threatening situations.
The caller is reporting a highway crash involving a pickup truck and an SUV, in which the SUV
has rolled over. Key Questioning finds: - answer-77-D-2M
21) The caller reports that a child is trapped in a vehicle trunk. After providing PDIs and
addressing applicable CEI on Protocol 58, what should you do next? - answer-Go to D-4: Person
Trapped in Vehicle Trunk.
22) The caller reports that she can see smoke in the air outside her HIGH RISE office window,
but cannot tell where the smoke is coming from. During Key Questions she reports that she can
see through the smoke. What is the most appropriate Determinant Code? - answer-69-D-2K
The caller reports that a garbage can is on fire in her backyard. Key Questioning finds:
nothing else is burning
the fire is not threatening any animals, people, buildings, or vehicles
there is no mention of hazardous materials - answer-67-B-1
24) A caller using a landline phone reports smelling an odor of natural gas inside her house. She
does not hear the gas and does not know where the gas odor is coming from. After completing
Key Questioning on Protocol 60, initiating dispatch, providing PDIs, and addressing applicable
CEI, what should you do next? - answer-d.Go to X-1: Routine Disconnect.
