IB BUSINESS UNIT 1.4: STAKEHOLDERS EXAM WITH
COMPLETE SOLUTIONS
Conflict - answer The situations where people have disagreements on certain matters
due to differences in their opinions
Directors - answer The senior members of staff who have been elected by a company's
shareholders to run the business on their behalf
External stakeholders - answer Individuals and groups that aren't part of an
organisation but have a direct interest in its actions
Industry trade groups - answer Organisations that specialize in promoting the aims of a
particular industry through education and public relations campaigns
Internal stakeholders - answer Members of an organisation
Managers - answer The people responsible for the daily running of a business or a
department within the business
Pressure group - answer An group consisting of individuals with a common concern who
seek to place demands on organisations to act in a particular way or to influence a
change in their behaviour
Shareholder - answer An individual or organisation who holds a share of a company
Shareholder concept - answer The notion that shareholders are the key stakeholder
group as a business ultimately belongs to its shareholders
Special interest group (SIG) - answer The organisation of people who have a common
interest and collectively act to achieve that interest
(Higher Level) Stakeholder mapping - answer An analytical tool which places different
stakeholder groups into quadrants depending on their relative levels of power and
interest in an organisation
Stakeholder - answer An individual or organisation that has a direct interest in the
activities and performance of a business
Trade union - answer An organization consisting of workers and union leaders, united to
protect and promote their common interests.
Lobbying - answer The use of pressure group power to influence key issues (with
employers, legal representatives, and the government)
Boycotting - answer The refusal to buy products from a particular business as a sign of
protest
COMPLETE SOLUTIONS
Conflict - answer The situations where people have disagreements on certain matters
due to differences in their opinions
Directors - answer The senior members of staff who have been elected by a company's
shareholders to run the business on their behalf
External stakeholders - answer Individuals and groups that aren't part of an
organisation but have a direct interest in its actions
Industry trade groups - answer Organisations that specialize in promoting the aims of a
particular industry through education and public relations campaigns
Internal stakeholders - answer Members of an organisation
Managers - answer The people responsible for the daily running of a business or a
department within the business
Pressure group - answer An group consisting of individuals with a common concern who
seek to place demands on organisations to act in a particular way or to influence a
change in their behaviour
Shareholder - answer An individual or organisation who holds a share of a company
Shareholder concept - answer The notion that shareholders are the key stakeholder
group as a business ultimately belongs to its shareholders
Special interest group (SIG) - answer The organisation of people who have a common
interest and collectively act to achieve that interest
(Higher Level) Stakeholder mapping - answer An analytical tool which places different
stakeholder groups into quadrants depending on their relative levels of power and
interest in an organisation
Stakeholder - answer An individual or organisation that has a direct interest in the
activities and performance of a business
Trade union - answer An organization consisting of workers and union leaders, united to
protect and promote their common interests.
Lobbying - answer The use of pressure group power to influence key issues (with
employers, legal representatives, and the government)
Boycotting - answer The refusal to buy products from a particular business as a sign of
protest
