Full Test Bank – Fordney’s Medical Insurance &
Billing, 17th Edition (2025/2026) by Linda M.
Smith | Chapters 1–20 | Verified Q&A with
Rationales | ISBN-10: 0443108781 /
ISBN-13: 9780443108785
Page 1 of 211
, Chapter 01: Role of an Insurance Billing Specialist
MULTIPLE CHOICE
1. The primary goal of an insurance billing specialist is:
a. to manage the health care organization’s billing office
b. to ensure the cash flow of a health care organization through revenue cycle management
c. to send bills to patients for services they receive
d. to post payments received from patients and insurance carriers
CORRECT ANSWER: B DIF: Moderate OBJ: 2
2. Facility billing includes charging for medical services provided by:
a. physicians
b. laboratory services
c. ambulance services
d. ambulatory surgical centers
CORRECT ANSWER: D DIF: Easy OBJ: 2
3. A claims assistance professional
a. works for the consumer.
b. works for the health care organization.
c. works for an insurance company.
d. works for the federal government.
CORRECT ANSWER: A DIF: Easy OBJ: 2
4. What is ―cash flow‖ in a medical practice?
a. The actual money available to a medical practice
b. The amount of money received by a medical practice in 1 day
Page 2 of 211
,c. The amount of money received by a medical practice in 1 month
d. The amount of outstanding money on the accounts receivable
CORRECT ANSWER: A DIF: Moderate OBJ: 2
5. Which level of education is generally required for one who seeks employment as an insurance coder?
a. College diploma
b. High school diploma
c. Completion of an accredited program for coding certification
d. No specific level of education is required
CORRECT ANSWER: C DIF: Easy OBJ: 4
6. The amount of money an insurance billing specialist earns is dependent on which of the following
factors?
a. Knowledge
b. Experience
c. Size of employing institution
d. All are correct
CORRECT ANSWER: D DIF: Moderate OBJ: 5
7. A self-employed medical insurance biller who does independent contracting is responsible for
a. advertising.
b. billing.
c. accounting.
d. All are correct.
CORRECT ANSWER: D DIF: Hard OBJ: 2
Page 3 of 211
, 8. Medical etiquette refers to
a. consideration for others.
b. moral principles or practices.
c. laws.
d. the Oath of Hippocrates.
CORRECT ANSWER: A DIF: Moderate OBJ: 9
9. The process of shortening words and using abbreviations that do not follow standard grammar, spelling
and punctuation when writing electronic mail communications is referred to as:
a. emoticons
b. abbreviations
c. text speak
d. short text
CORRECT ANSWER: C DIF: Easy OBJ: 9
10. Professional ethics include
a. state laws.
b. federal laws.
c. standards of conduct.
d. civil torts.
CORRECT ANSWER: C DIF: Moderate OBJ: 9
11. The earliest written code of ethical principles for the medical profession is the
a. Oath of Hippocrates.
b. Socratic oath.
c. Code of Hammurabi.
d. Medicolegal oath.
Page 4 of 211
Billing, 17th Edition (2025/2026) by Linda M.
Smith | Chapters 1–20 | Verified Q&A with
Rationales | ISBN-10: 0443108781 /
ISBN-13: 9780443108785
Page 1 of 211
, Chapter 01: Role of an Insurance Billing Specialist
MULTIPLE CHOICE
1. The primary goal of an insurance billing specialist is:
a. to manage the health care organization’s billing office
b. to ensure the cash flow of a health care organization through revenue cycle management
c. to send bills to patients for services they receive
d. to post payments received from patients and insurance carriers
CORRECT ANSWER: B DIF: Moderate OBJ: 2
2. Facility billing includes charging for medical services provided by:
a. physicians
b. laboratory services
c. ambulance services
d. ambulatory surgical centers
CORRECT ANSWER: D DIF: Easy OBJ: 2
3. A claims assistance professional
a. works for the consumer.
b. works for the health care organization.
c. works for an insurance company.
d. works for the federal government.
CORRECT ANSWER: A DIF: Easy OBJ: 2
4. What is ―cash flow‖ in a medical practice?
a. The actual money available to a medical practice
b. The amount of money received by a medical practice in 1 day
Page 2 of 211
,c. The amount of money received by a medical practice in 1 month
d. The amount of outstanding money on the accounts receivable
CORRECT ANSWER: A DIF: Moderate OBJ: 2
5. Which level of education is generally required for one who seeks employment as an insurance coder?
a. College diploma
b. High school diploma
c. Completion of an accredited program for coding certification
d. No specific level of education is required
CORRECT ANSWER: C DIF: Easy OBJ: 4
6. The amount of money an insurance billing specialist earns is dependent on which of the following
factors?
a. Knowledge
b. Experience
c. Size of employing institution
d. All are correct
CORRECT ANSWER: D DIF: Moderate OBJ: 5
7. A self-employed medical insurance biller who does independent contracting is responsible for
a. advertising.
b. billing.
c. accounting.
d. All are correct.
CORRECT ANSWER: D DIF: Hard OBJ: 2
Page 3 of 211
, 8. Medical etiquette refers to
a. consideration for others.
b. moral principles or practices.
c. laws.
d. the Oath of Hippocrates.
CORRECT ANSWER: A DIF: Moderate OBJ: 9
9. The process of shortening words and using abbreviations that do not follow standard grammar, spelling
and punctuation when writing electronic mail communications is referred to as:
a. emoticons
b. abbreviations
c. text speak
d. short text
CORRECT ANSWER: C DIF: Easy OBJ: 9
10. Professional ethics include
a. state laws.
b. federal laws.
c. standards of conduct.
d. civil torts.
CORRECT ANSWER: C DIF: Moderate OBJ: 9
11. The earliest written code of ethical principles for the medical profession is the
a. Oath of Hippocrates.
b. Socratic oath.
c. Code of Hammurabi.
d. Medicolegal oath.
Page 4 of 211
