LATEST UPDATE 2025-2026
Inspiring others by innovating with new ideas, revitalizing the organization with change, and
appealing to the human needs of self-actualization and fulfillment is - Answers transformational
leadership.
In a healthcare organization, leadership should be used at all levels of the organization, not just
at the top level. - Answers True
According to contingency theory, effective leadership depends on which of the following? -
Answers Characteristics of the leader and the situation
Characteristics of the situation and the followers
Characteristics of the followers and the leader
All of the above
True or False: Leadership is a process through which an organization influences employees to
accomplish a goal, either intentionally or unintentionally. - Answers False
The managerial grid shows how much leaders emphasize - Answers both producing the work
and supporting the workers.
True or False: In a healthcare organization, the leadership style that works well in one
department might not be effective in another department. - Answers True
Which of the following statements is not an assumption of Theory X for leadership? - Answers
People are motivated intrinsically.
As studied in this course, which of the following statements is true? - Answers Leadership is a
part of management.
The administrator of a skilled-nursing facility who emphasizes concern for his employees and
strives to develop long-term cooperative relationships most likely is following - Answers Theory
Z.
A leader who mentors and teaches workers, and delegates power and control to them, is using
elements of - Answers servant leadership.
Which of the following leadership theories examines the attributes of leaders and the influence
these characteristics have on leadership effectiveness? - Answers Trait theory
True or False: To be fair and effective, managers should use the same leadership style with
physicians that they use with other workers. - Answers False
, Skills theory addresses leadership effectiveness by examining which of the following? -
Answers Leader abilities and expertise
The desire and willingness of a person to expend effort to reach a particular goal or outcome is -
Answers motivation.
True or False: According to McClelland's learned needs theory, needs can be learned throughout
one's life. - Answers True
Which of these conditions would improve the effectiveness of goal-setting theory? - Answers
Employees have specific goals and get feedback on progress toward goals.
McClelland's learned needs theory includes all of the following needs except - Answers safety
Which theory argues that people are motivated by the consequences of their behavior? -
Answers Skinner's reinforcement theory
True or False: Similar to Maslow's hierarchy of needs theory, Alderfer's ERG (existence,
relatedness, growth) theory emphasizes that lower levels of needs must be met before higher
levels of needs can be satisfied. - Answers False
Which of the following statements about power in organizations is not correct? - Answers
Power and authority are the same.
Herzberg studied the relationship between hygiene factors (e.g., company policies, pay,
supervision, working conditions) and which of the following? - Answers Dissatisfaction
According to Maslow's hierarchy of needs, which of the following needs should be satisfied
before safety and security needs can be met? - Answers Physiological
True or False: Adams's equity theory states that employees' motivation will be affected by how
their work and compensation compare to work and compensation of other workers. - Answers
True
A nurse judges how strongly her work performance seems to be connected to her pay. Based on
this judgment, she decides whether or not to exert more effort to improve her work performance
to try and earn a pay raise. The nurse demonstrates - Answers Vroom's expectancy theory.
The ability of one person in an organization to influence other people to bring about desired
outcomes is - Answers power.
True or False: Top management of an organization should allow individual departments to
develop their own unique subcultures consistent with the overall organizational culture. -
Answers True
True or False: Organizational culture is "touchy feely" stuff that has little effect on a healthcare
organization. - Answers False