correct questions and answers
types of communication - correct answer✔✔✔✔intrapersonal,interpersonal, small group, & public
interpersonal communication - correct answer✔✔✔✔communication between people, the
exchange of thoughts, feelings, and beliefs between two or more people
intrapersonal communication - correct answer✔✔✔✔communication with self, communication
with oneself
small group communication - correct answer✔✔✔✔when 3 or more people gather in a context
where every person can actively participate
ex: completing a task, solving a problem, making a decision, or sharing information
public communication - correct answer✔✔✔✔communication with or between a large group, One
participant, the speaker delivers a prepared message to a group or audience who has assembled to hear
the speaker.
Types of speeches - correct answer✔✔✔✔Impromptu, Extemporaneous, memorized,
manuscripted
Impromptu speech - correct answer✔✔✔✔spur of the moment, unplanned, short speech
downfalls:wordiness, forgetfulness, errors, have to be a quick thinker
Extemporaneous speech -correct a nswer✔✔✔✔speaker may have notes or outline but the
speech is not memorized, can be practiced
allows for flexibility and natural feel
Memorized speech - correct answer✔✔✔✔speech that is completely committed to memory.
Allows for audience eye contact, but may appear over prepared, stilted, scripted, or parts can be
forgotten.
Manuscripted speech - correct answer✔✔✔✔Read directly from a pre-written document. Well
planned.Can't forget it. No flexibility. No audience eye contact.
reality-tester - correct answer✔✔✔✔one who seeks to verify the accuracy of information
provided by others
reconstructive listening - correct answer✔✔✔✔taking a new message & making it fit what we
want to hear or what we are used to hearing
homeostasis - correct answer✔✔✔✔equilibrium
, self-disclosure - correct answer✔✔✔✔sharing information with another person to establish or
enhance relationships
Intrinsic reward - correct answer✔✔✔✔When we communicate based on the simple reward of
communicating.
Performing social rituals - correct answer✔✔✔✔a purpose of communication that is done because
of tradition.
ex:shaking hands
Expressing feelings - correct answer✔✔✔✔a purpose of communication that is done to get an
emotion across.
Informing - correct answer✔✔✔✔a purpose of communication that is used to provide information
expressing imagination - correct answer✔✔✔✔purpose of communication to display creativity
and imagination.
Negotiation - correct answer✔✔✔✔process of using a win-win strategy to arrive at a solution that
doesn't force either side to settle
compromise - correct answer✔✔✔✔an accommodation in which both sides make concessions
(win-lose win-lose approach)
open ended question - correct answer✔✔✔✔prepared question that allows for discussion in the
interviewing process. Who What When Where Why & How
Introduction - correct answer✔✔✔✔contains the main points of a speech and the thesis and
purpose
Inductive reasoning - correct answer✔✔✔✔begins with the facts then make a general conclusion.
Specific to general.
deductive reasoning - correct answer✔✔✔✔begins with a general observation moves to a specific
conclusion. General to specific
Pseudolistening - correct answer✔✔✔✔pretending to listen
Selective listening - correct answer✔✔✔✔a listening style in which the receiver responds only to
messages that interest him or her
topical speech format - correct answer✔✔✔✔topic specific, has one big main point, supported by
subpoints
chronological format - correct answer✔✔✔✔presented in the order which things happened (in
order of time)
spatial format - correct answer✔✔✔✔general to specific organized by how things are related in
space (proximity, nearness)