What information should the business case contain? - correct answers Market Demand, Business Need,
Customer Request, Legal Requirements
Feedback - correct answers Feedback (D) is the confirming the message.
Paralingual - correct answers Pitch and tone
Nonverbal feedback - correct answers Body language
Noise - correct answers Things that block communication
You have a globally diverse team, including team members where English is their second language.
Which type of noise could block your communication with the team? - correct answers Syntax
Andy is reviewing the control chart from the previous shift. He notices ten consecutive inspection points
were above the mean but under the UCL. What is Andy seeing? - correct answers Rule of seven (10>7)
The five process groups in order are: - correct answers Initiating, Planning, Executing, Monitoring and
Controlling, and Closing
(Correct)
Example of performance reporting - correct answers Earned value management (EVM) reporting
provides insights into time and cost performance
People insight examples - correct answers RACI charts, resource histograms, and RAM's (A, B and D) give
us insights on people
What percent of communication is based on body language? - correct answers55
, Inspections, tests, and audits are examples of? - correct answers Appraisal costs
You just completed a feasibility study. Which process are you most likely in? - correct answers Initiating
Your lifecycle requires a high-level definition of the project at the beginning, and more detailed scope
and cost is documented and you gather more information and better understand the project
deliverable. Which life cycle are you working in? - correct answers Iterative
Quality assurance is the responsibility of - correct answers Management
You are working at a "Big 3" consulting company and have been selected to lead a new project. You will
need to choose a dedicated cross-functional team from individuals who are "on deck" awaiting new
assignments and have full control of the budget and managing the client relationship during the project.
Which type of organization are you most likely in? - correct answers Because you are in charge of a
dedicated team, budget and client relationship; you are most likely in a project-oriented organization
What defines what you can and cannot do within an organization? - correct answers Governance
Framework
The project managers and teams report to a single manager. This manager determines which projects
are to be worked on and controls the budgets for each effort. Which type of organization is this? -
correct answers Functional. The single manager and tight control described in the question best
describes a functional organization.
In which project management structure does the project manager have the most amount of
authority/power? - correct answers PMO
The quality management plan contains which three items? - correct answers The quality management
plan consists of quality control, quality assurance, and quality improvement.
An "end-of-phase" review may be called? - correct answers Milestone, stage gate, phase gate