CGEIT concepts (EN) UPDATED ACTUAL
Exam Questions and CORRECT Answers
Key assets that need to be governed (6) - CORRECT ANSWER Human assets
Financial assets
Physical assets
Intellectual property (IP) assets
Information and IT assets
Relationship assets
COBIT 5 Enablers (7) - CORRECT ANSWER Principles, policies, and frameworks
Processes
Organizational structures
Culture, ethics, and behavior
Information
Services, infrastructure, and applications
People, skills, and competencies
Layers of Enterprise Architecture (5) - CORRECT ANSWER Business unit architecture
Information architecture
Information systems architecture (applications)
Data architecture
Delivery system architecture (technology architecture)
Organizational structure specifics (4) - CORRECT ANSWER Stakeholders - includes
members of the structure, other structures, organizational entities, clients, suppliers, and
regulators
Goals - includes having a proper mandate, well-defined operating principles and application of
other good practices
,Life cycle - includes inception (with a defined mandate), existence/adjustment, and dissolution
Good practices - includes operating principles (practical arrangements of how the structure will
operate), composition, span of control, level of authority / decision rights, delegation of
authority, and escalation procedures
IT performance measurement approaches (4 levels) - CORRECT ANSWER Payback period,
ROI, IRR, NPV (tangible)
Cost/benefit analysis
Information economics
IT Balanced Scorecard (intangible)
Business value hierarchy (4 levels) - CORRECT ANSWER Firm wide IT infrastructure
(infrastructure availability, cost per transaction, cost per workstation)
Business unit IT application (new application implementation time and cost)
Business unit operational (time to bring a new product to market, sales from new product,
product or service quality)
Business unit financial (revenue growth, return on assets, revenue per employee)
Generic IT Balanced Scorecard (4 perspectives) - CORRECT ANSWER Business
contribution - obtain a reasonable business contribution from IT investments
User orientation - be the preferred supplier of information systems
Operational excellence - deliver effective and efficient IT applications and services
Future orientation - develop opportunities to address future challenges
Influencing style characterization examples (4) - CORRECT ANSWER Asserting (push)
Persuading
Bridging
Attracting (pull)
, Assurance components - CORRECT ANSWER Three party relationship: assurance
professional, accountable party, user
Subject matter over which the assurance is to be provided
Suitable criteria against which the subject matter will be assessed
Process to execute: determine scope of initiative, understand the subject matter, set suitable
assessment criteria, assess, communicate
Conclusion issued by the assurance professional
Assurance engagement types (3) - CORRECT ANSWER Self-assessment (lowest reliability)
Internal audit/compliance review medium reliability)
External audit (maximal reliability)
Continuous improvement cycle components (3-4) - CORRECT ANSWER Create the
appropriate environment (depicted but not counted)
Program management
Change enablement
Continuous improvement lifecycle
Strategic alignment model perspectives (4) - CORRECT ANSWER Strategic execution
perspective (business strategy -> organizational infrastructure -> IT infrastructure) - business
strategy drives org design and IT infrastructure design
Technology transformation perspective (business strategy -> IT strategy -> IT infrastructure) -
business strategy drives IT strategy and articulates required IT infrastructure and processes
Competitive potential perspective (IT strategy -> business strategy -> organizational
infrastructure) - adapting the business strategy through emerging IT capabilities
Service level perspective (IT strategy -> IT infrastructure -> organizational infrastructure) -
focuses on building a world-class IT services organization
COBIT 5 goals cascade (5 levels) - CORRECT ANSWER Stakeholder drivers (strategy
changes, environment changes, new technologies, etc)
Stakeholder needs (benefit realization, risk optimization, resource optimization)
Exam Questions and CORRECT Answers
Key assets that need to be governed (6) - CORRECT ANSWER Human assets
Financial assets
Physical assets
Intellectual property (IP) assets
Information and IT assets
Relationship assets
COBIT 5 Enablers (7) - CORRECT ANSWER Principles, policies, and frameworks
Processes
Organizational structures
Culture, ethics, and behavior
Information
Services, infrastructure, and applications
People, skills, and competencies
Layers of Enterprise Architecture (5) - CORRECT ANSWER Business unit architecture
Information architecture
Information systems architecture (applications)
Data architecture
Delivery system architecture (technology architecture)
Organizational structure specifics (4) - CORRECT ANSWER Stakeholders - includes
members of the structure, other structures, organizational entities, clients, suppliers, and
regulators
Goals - includes having a proper mandate, well-defined operating principles and application of
other good practices
,Life cycle - includes inception (with a defined mandate), existence/adjustment, and dissolution
Good practices - includes operating principles (practical arrangements of how the structure will
operate), composition, span of control, level of authority / decision rights, delegation of
authority, and escalation procedures
IT performance measurement approaches (4 levels) - CORRECT ANSWER Payback period,
ROI, IRR, NPV (tangible)
Cost/benefit analysis
Information economics
IT Balanced Scorecard (intangible)
Business value hierarchy (4 levels) - CORRECT ANSWER Firm wide IT infrastructure
(infrastructure availability, cost per transaction, cost per workstation)
Business unit IT application (new application implementation time and cost)
Business unit operational (time to bring a new product to market, sales from new product,
product or service quality)
Business unit financial (revenue growth, return on assets, revenue per employee)
Generic IT Balanced Scorecard (4 perspectives) - CORRECT ANSWER Business
contribution - obtain a reasonable business contribution from IT investments
User orientation - be the preferred supplier of information systems
Operational excellence - deliver effective and efficient IT applications and services
Future orientation - develop opportunities to address future challenges
Influencing style characterization examples (4) - CORRECT ANSWER Asserting (push)
Persuading
Bridging
Attracting (pull)
, Assurance components - CORRECT ANSWER Three party relationship: assurance
professional, accountable party, user
Subject matter over which the assurance is to be provided
Suitable criteria against which the subject matter will be assessed
Process to execute: determine scope of initiative, understand the subject matter, set suitable
assessment criteria, assess, communicate
Conclusion issued by the assurance professional
Assurance engagement types (3) - CORRECT ANSWER Self-assessment (lowest reliability)
Internal audit/compliance review medium reliability)
External audit (maximal reliability)
Continuous improvement cycle components (3-4) - CORRECT ANSWER Create the
appropriate environment (depicted but not counted)
Program management
Change enablement
Continuous improvement lifecycle
Strategic alignment model perspectives (4) - CORRECT ANSWER Strategic execution
perspective (business strategy -> organizational infrastructure -> IT infrastructure) - business
strategy drives org design and IT infrastructure design
Technology transformation perspective (business strategy -> IT strategy -> IT infrastructure) -
business strategy drives IT strategy and articulates required IT infrastructure and processes
Competitive potential perspective (IT strategy -> business strategy -> organizational
infrastructure) - adapting the business strategy through emerging IT capabilities
Service level perspective (IT strategy -> IT infrastructure -> organizational infrastructure) -
focuses on building a world-class IT services organization
COBIT 5 goals cascade (5 levels) - CORRECT ANSWER Stakeholder drivers (strategy
changes, environment changes, new technologies, etc)
Stakeholder needs (benefit realization, risk optimization, resource optimization)
