Analytics, Data Science, & Artificial Intelligence, 11e (Sharda)
Chapter 1 Overview of Business Intelligence, Analytics, Data Science, and Artificial
Intelligence: Systems for Decision Support
1) In the opening case KONE has minimized downtime and shortened the repair time.
Answer: TRUE
Diff: 2 Page Ref: 4
2) Intelligent technologies are limited to small-scale projects when they include AI combined
with IoT.
Answer: FALSE
Diff: 2 Page Ref: 5
3) Decision making is one of the most important activities in organizations of all kind– probably
the most important one.
Answer: TRUE
Diff: 1 Page Ref: 5
4) Managers historically considered decision making purely a science.
Answer: FALSE
Diff: 1 Page Ref: 6
5) With more data and analysis technologies, more alternatives can be evaluated, forecasts can be
improved, risk analysis can be performed quickly, and the views of experts can be collected
quickly and at a reduced cost.
Answer: TRUE
Diff: 2 Page Ref: 8
6) It is generally best to rely on a trial-and-error approach to management.
Answer: FALSE
Diff: 2 Page Ref: 7
7) A major characteristic of computerized decision support and many BI tools (notably those of
business analytics) is the inclusion of at least one model.
Answer: TRUE
Diff: 2 Page Ref: 13
8) The definition of implementation is straightforward because implementation is a simple, direct
process with defined boundaries.
Answer: FALSE
Diff: 2 Page Ref: 13
9) Structured problems are encountered in only unique situations.
Answer: FALSE
Diff: 3 Page Ref: 16
1
Copyright $ru© $ru2020 $ruPearson $ruEducation,
$ruInc.
,10) Unstructured $ruproblems $rucan $rube $rufully $rusupported $ruby $rustandard $rucomputerized
$ruquantitative $rumethods.
Answer: $ r u FALSE
Diff: $ru3 Page $ruRef: $ru16
11) During $ruthe $ru1990s, $ruthe $ruprimary $rufocus $ruof $ruinformation $rusystems $rusupport $rufor
$rudecision $rumaking $rufocused $ruon $ruproviding $rustructured, $ruperiodic $rureports $ruthat $rua $rumanager
$rucould $ruuse $rufor $rudecision $rumaking. $ruAnswer: $ r u FALSE
Diff: $ru3 Page $ruRef: $ru22
12) Decision $rusupport $rusystems $rucouple $ruthe $ruintellectual $ruresources $ruof $ruindividuals $ruwith $ruthe
$rucapabilities $ruof $ruthe $rucomputer $ruto $ruimprove $ruthe $ruquality $ruof $rudecisions. $ruIt $ruis $rua $rucomputer-
based $rusupport $rusystem $rufor $rumanagement $rudecision $rumakers $ruwho $rudeal $ruwith $rusemistructured
$ruproblems.
Answer: $ r u TRUE
Diff: $ru2 Page $ruRef: $ru22
13) The $ruterm $rudecision $rusupport $rusystem $ruis $rua $ruvery $ruspecific $ruterm $ruthat $ruimplies $ruthe $rusame
$rutool, $rusystem, $ruand $rudevelopment $ruapproach $ruto $rumost $rudevelopers.
Answer: $ r u FALSE
Diff: $ru3 Page $ruRef: $ru23
14) BI $rusystems $rurely $ruon $rua $ruDW $ruas $ruthe $ruinformation $rusource $rufor $rucreating $ruinsight $ruand
$rusupporting $rumanagerial $rudecisions.
Answer: $ r u TRUE
Diff: $ru2 Page $ruRef: $ru27
15) One $ruof $ruthe $rufour $rucomponents $ruof $ruBI $rusystems, $rubusiness $ruperformance
$rumanagement, $ruis $rua $rucollection $ruof $rusource $rudata $ruin $ruthe $rudata $ruwarehouse.
Answer: $ r u FALSE
Diff: $ru3 Page $ruRef: $ru25
16) Analytics $ruis $ruthe $ruprocess $ruof $rudeveloping $ruactionable $rudecisions $ruor $rurecommendations
$rufor $ruactions $rubased $ruon $ruinsights $rugenerated $rufrom $ruhistorical $rudata.
Answer: $ r u TRUE
Diff: $ru3 Page $ruRef: $ru31
17) The $ruuse $ruof $rudashboards $ruand $rudata $ruvisualizations $ruis $ruseldom $rueffective $ruin $rufinding
$ruefficiencies $ruin $ruorganizations, $ruas $rudemonstrated $ruby $ruthe $ruSeattle $ruChildren's $ruHospital
$ruCase $ruStudy.
Answer: $ r u FALSE
Diff: $ru2 Page $ruRef: $ru32
18) The $ruuse $ruof $rustatistics $ruin $rubaseball $ruby $ruthe $ruOakland $ruAthletics, $ruas $rudescribed $ruin $ruthe
$ru Moneyball
book, $ruis $ruan $ruexample $ruof $ruthe $rueffectiveness $ruof $ruprescriptive
$ruanalytics. $ruAnswer: $ r u TRUE
2
Copyright $ru© $ru2020 $ruPearson $ruEducation,
$ruInc.
,Diff: $ru2 Page $ruRef: $ru39
3
Copyright $ru© $ru2020 $ruPearson $ruEducation,
$ruInc.
, 19) Pushing $ruprogramming $ruout $ruto $rudistributed $rudata $ruis $ruachieved $rusolely $ruby $ruusing
$ruthe $ruHadoop $ruDistributed $ruFile $ruSystem $ruor $ruHDFS.
Answer: $ r u FALSE
Diff: $ru2 Page $ruRef: $ru37
20) Volume, $ruvelocity, $ruand $ruvariety $ruof $rudata $rucharacterize $ruthe $ruBig $ruData
$ruparadigm. $ruAnswer: $ r u TRUE
Diff: $ru2 Page $ruRef: $ru60
21) What $rutype $ruof $ruexternal $rudecision-making $rufactor $ruare $ruincluded $ruby $rugovernment $rupolicy?
A) political $rufactors
B) economic $rufactors
C) sociological $ruand $rupsychological $rufactors
D) environmental
$rufactors $ruAnswer: $ r u A
Diff: $ru3 Page $ruRef: $ru6-7
22) What $rutype $ruof $ruexternal $rudecision-making $rufactor $ruare $rurelated $ruto $rua $rucountry's $rumarket
$rugrowth $ruand $rufinancial $ruconditions?
A) political $rufactors
B) economic $rufactors
C) sociological $ruand $rupsychological $rufactors
D) environmental
$rufactors $ruAnswer: $ r u B
Diff: $ru3 Page $ruRef: $ru6-7
23) What $rutype $ruof $ruexternal $rudecision-making $rufactor $ruare $rurelated $ruto $rua $rucompany's $ruecosystem?
A) political $rufactors
B) economic $rufactors
C) sociological $ruand $rupsychological $rufactors
D) environmental
$rufactors $ruAnswer: $ r u D
Diff: $ru3 Page $ruRef: $ru6-7
24) Organization $ruobjectives $rucomes $ruin $ruwhat $rustage $ruof $ruthe $rudecision-making $ruprocess?
A) intelligence
B) design
C) choice
D) implementation
$ruAnswer: $ r u A
Diff: $ru2 Page $ruRef: $ru10
4
Copyright $ru© $ru2020 $ruPearson $ruEducation,
$ruInc.
Chapter 1 Overview of Business Intelligence, Analytics, Data Science, and Artificial
Intelligence: Systems for Decision Support
1) In the opening case KONE has minimized downtime and shortened the repair time.
Answer: TRUE
Diff: 2 Page Ref: 4
2) Intelligent technologies are limited to small-scale projects when they include AI combined
with IoT.
Answer: FALSE
Diff: 2 Page Ref: 5
3) Decision making is one of the most important activities in organizations of all kind– probably
the most important one.
Answer: TRUE
Diff: 1 Page Ref: 5
4) Managers historically considered decision making purely a science.
Answer: FALSE
Diff: 1 Page Ref: 6
5) With more data and analysis technologies, more alternatives can be evaluated, forecasts can be
improved, risk analysis can be performed quickly, and the views of experts can be collected
quickly and at a reduced cost.
Answer: TRUE
Diff: 2 Page Ref: 8
6) It is generally best to rely on a trial-and-error approach to management.
Answer: FALSE
Diff: 2 Page Ref: 7
7) A major characteristic of computerized decision support and many BI tools (notably those of
business analytics) is the inclusion of at least one model.
Answer: TRUE
Diff: 2 Page Ref: 13
8) The definition of implementation is straightforward because implementation is a simple, direct
process with defined boundaries.
Answer: FALSE
Diff: 2 Page Ref: 13
9) Structured problems are encountered in only unique situations.
Answer: FALSE
Diff: 3 Page Ref: 16
1
Copyright $ru© $ru2020 $ruPearson $ruEducation,
$ruInc.
,10) Unstructured $ruproblems $rucan $rube $rufully $rusupported $ruby $rustandard $rucomputerized
$ruquantitative $rumethods.
Answer: $ r u FALSE
Diff: $ru3 Page $ruRef: $ru16
11) During $ruthe $ru1990s, $ruthe $ruprimary $rufocus $ruof $ruinformation $rusystems $rusupport $rufor
$rudecision $rumaking $rufocused $ruon $ruproviding $rustructured, $ruperiodic $rureports $ruthat $rua $rumanager
$rucould $ruuse $rufor $rudecision $rumaking. $ruAnswer: $ r u FALSE
Diff: $ru3 Page $ruRef: $ru22
12) Decision $rusupport $rusystems $rucouple $ruthe $ruintellectual $ruresources $ruof $ruindividuals $ruwith $ruthe
$rucapabilities $ruof $ruthe $rucomputer $ruto $ruimprove $ruthe $ruquality $ruof $rudecisions. $ruIt $ruis $rua $rucomputer-
based $rusupport $rusystem $rufor $rumanagement $rudecision $rumakers $ruwho $rudeal $ruwith $rusemistructured
$ruproblems.
Answer: $ r u TRUE
Diff: $ru2 Page $ruRef: $ru22
13) The $ruterm $rudecision $rusupport $rusystem $ruis $rua $ruvery $ruspecific $ruterm $ruthat $ruimplies $ruthe $rusame
$rutool, $rusystem, $ruand $rudevelopment $ruapproach $ruto $rumost $rudevelopers.
Answer: $ r u FALSE
Diff: $ru3 Page $ruRef: $ru23
14) BI $rusystems $rurely $ruon $rua $ruDW $ruas $ruthe $ruinformation $rusource $rufor $rucreating $ruinsight $ruand
$rusupporting $rumanagerial $rudecisions.
Answer: $ r u TRUE
Diff: $ru2 Page $ruRef: $ru27
15) One $ruof $ruthe $rufour $rucomponents $ruof $ruBI $rusystems, $rubusiness $ruperformance
$rumanagement, $ruis $rua $rucollection $ruof $rusource $rudata $ruin $ruthe $rudata $ruwarehouse.
Answer: $ r u FALSE
Diff: $ru3 Page $ruRef: $ru25
16) Analytics $ruis $ruthe $ruprocess $ruof $rudeveloping $ruactionable $rudecisions $ruor $rurecommendations
$rufor $ruactions $rubased $ruon $ruinsights $rugenerated $rufrom $ruhistorical $rudata.
Answer: $ r u TRUE
Diff: $ru3 Page $ruRef: $ru31
17) The $ruuse $ruof $rudashboards $ruand $rudata $ruvisualizations $ruis $ruseldom $rueffective $ruin $rufinding
$ruefficiencies $ruin $ruorganizations, $ruas $rudemonstrated $ruby $ruthe $ruSeattle $ruChildren's $ruHospital
$ruCase $ruStudy.
Answer: $ r u FALSE
Diff: $ru2 Page $ruRef: $ru32
18) The $ruuse $ruof $rustatistics $ruin $rubaseball $ruby $ruthe $ruOakland $ruAthletics, $ruas $rudescribed $ruin $ruthe
$ru Moneyball
book, $ruis $ruan $ruexample $ruof $ruthe $rueffectiveness $ruof $ruprescriptive
$ruanalytics. $ruAnswer: $ r u TRUE
2
Copyright $ru© $ru2020 $ruPearson $ruEducation,
$ruInc.
,Diff: $ru2 Page $ruRef: $ru39
3
Copyright $ru© $ru2020 $ruPearson $ruEducation,
$ruInc.
, 19) Pushing $ruprogramming $ruout $ruto $rudistributed $rudata $ruis $ruachieved $rusolely $ruby $ruusing
$ruthe $ruHadoop $ruDistributed $ruFile $ruSystem $ruor $ruHDFS.
Answer: $ r u FALSE
Diff: $ru2 Page $ruRef: $ru37
20) Volume, $ruvelocity, $ruand $ruvariety $ruof $rudata $rucharacterize $ruthe $ruBig $ruData
$ruparadigm. $ruAnswer: $ r u TRUE
Diff: $ru2 Page $ruRef: $ru60
21) What $rutype $ruof $ruexternal $rudecision-making $rufactor $ruare $ruincluded $ruby $rugovernment $rupolicy?
A) political $rufactors
B) economic $rufactors
C) sociological $ruand $rupsychological $rufactors
D) environmental
$rufactors $ruAnswer: $ r u A
Diff: $ru3 Page $ruRef: $ru6-7
22) What $rutype $ruof $ruexternal $rudecision-making $rufactor $ruare $rurelated $ruto $rua $rucountry's $rumarket
$rugrowth $ruand $rufinancial $ruconditions?
A) political $rufactors
B) economic $rufactors
C) sociological $ruand $rupsychological $rufactors
D) environmental
$rufactors $ruAnswer: $ r u B
Diff: $ru3 Page $ruRef: $ru6-7
23) What $rutype $ruof $ruexternal $rudecision-making $rufactor $ruare $rurelated $ruto $rua $rucompany's $ruecosystem?
A) political $rufactors
B) economic $rufactors
C) sociological $ruand $rupsychological $rufactors
D) environmental
$rufactors $ruAnswer: $ r u D
Diff: $ru3 Page $ruRef: $ru6-7
24) Organization $ruobjectives $rucomes $ruin $ruwhat $rustage $ruof $ruthe $rudecision-making $ruprocess?
A) intelligence
B) design
C) choice
D) implementation
$ruAnswer: $ r u A
Diff: $ru2 Page $ruRef: $ru10
4
Copyright $ru© $ru2020 $ruPearson $ruEducation,
$ruInc.
