solutions
BPM lifecycle processes - ANSWERS -Identification, discovery, analysis, redesign,
implementation, monitoring and controlling
What is a key instrument of improving business processes? - ANSWERS -IT
What are correct core elements of a business process? - ANSWERS -Events, choices, activities.
What is an organisation? - ANSWERS -
What is process? - ANSWERS -A business process is a collection of related events, activities and
decisions that involve a number of actors and resources and that collectively lead to an
outcome that is of value to an organisation or its customers.
What is the main feature of Business Process Management (BPM)? - ANSWERS -The use of
process models in the lifecycle of a process.
What is a key function of a process manager - ANSWERS -To monitor and control the process by
giving feedback to the process
execution.
Who are the stakeholders in a BPM lifecycle? - ANSWERS -Management team (CEO, CFO, COO,
CIO), process owners, process participants, process analysts, system engineers.