QUESTION 1 V1 (RE-SIT OPERATIONS STRATEGY AND TECHNOLOGY)
Question 1
In their book, Slack and Lewis put different ‘new management approaches’ in the context of
operations strategy amongst which Total Quality Management, Six Sigma, Lean Manufacturing and
Business Process Reengineering (see chapter three). In doing so, their key question is whether these
approaches are a substitute for strategy or not. Additionally, they address the question of how these
approaches fit into operations strategy.
Please answer the following questions in a structured way. Underpin your answers with arguments
and whenever considered necessary illustrate your answer with examples to make your
answer/arguments clear (!!).
Please compare in a structured way the concept of Total Quality Management and Six Sigma from an
Operations Strategy point of view. In doing so, please address at least the following questions:
1.
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2. 1a; maximum score: 10 points
Looking at the content of the two concepts and approaches, what are the main differences and
similarities between the two approaches? Explain your answer in depth and whenever considered
necessary, please give an example to illustrate the similarities and differences (10 points).
1b; maximum score: 10 points
Looking at the two concepts, where/how do they in general fit into the concept of operations strategy?
In what way are there any similarities and differences in the way the two approaches fit into the
concept of operations stratey? Please explain your answer! (10 points)
1c; maximum score: 10 points
Please evaluate the two concepts and approaches by addressing the question under which
circumstances the operations strategy of a company can benefit from the two approaches. When
answering this question, please compare the two approaches in a structured way. Additionally, it is
suggested here to take the central model of Slack and Lewis on Operations Strategy as a starting point
for your evaluation! (10 points).
Question 1
In their book, Slack and Lewis put different ‘new management approaches’ in the context of
operations strategy amongst which Total Quality Management, Six Sigma, Lean Manufacturing and
Business Process Reengineering (see chapter three). In doing so, their key question is whether these
approaches are a substitute for strategy or not. Additionally, they address the question of how these
approaches fit into operations strategy.
Please answer the following questions in a structured way. Underpin your answers with arguments
and whenever considered necessary illustrate your answer with examples to make your
answer/arguments clear (!!).
Please compare in a structured way the concept of Total Quality Management and Six Sigma from an
Operations Strategy point of view. In doing so, please address at least the following questions:
1.
Your text is automatically saved every 2 minutes. You can manually save your text any time.
After saving you can continue to write your text (until the assignment is closed). All access is
logged!
2. 1a; maximum score: 10 points
Looking at the content of the two concepts and approaches, what are the main differences and
similarities between the two approaches? Explain your answer in depth and whenever considered
necessary, please give an example to illustrate the similarities and differences (10 points).
1b; maximum score: 10 points
Looking at the two concepts, where/how do they in general fit into the concept of operations strategy?
In what way are there any similarities and differences in the way the two approaches fit into the
concept of operations stratey? Please explain your answer! (10 points)
1c; maximum score: 10 points
Please evaluate the two concepts and approaches by addressing the question under which
circumstances the operations strategy of a company can benefit from the two approaches. When
answering this question, please compare the two approaches in a structured way. Additionally, it is
suggested here to take the central model of Slack and Lewis on Operations Strategy as a starting point
for your evaluation! (10 points).
