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MGMT 310 Chapter 5 Exam with
complete solutions latest version
Which of these terms is often used to reflect ways in which organizations show
appreciation for diversity among job applicants, employees, and customers? -
CORRECT ANSWER-valuing diversity
According to experts, hiring discrimination against _____ has not declined over
the past 25 years while workplace discrimination against other racial minority
groups has declined. - CORRECT ANSWER-Black
James is always telling lewd jokes and is known for making offensive comments
about women in general. James can be considered as creating which of these? -
CORRECT ANSWER-Hostile environment
Which act prohibits discrimination against people with disabilities in
employment, public services, public accommodations, and in
telecommunications? - CORRECT ANSWER-Americans with Disabilities Act
Which term describes a collective of individuals who share the same
demographic characteristics such as race, sex, or age? - CORRECT ANSWER-
identity group
______ occurs when an employee or an applicant is treated unfairly at work or in
the job hiring process due to an identity group, condition, or personal
characteristic. - CORRECT ANSWER-Workplace discrimination
______ explains how individuals encode information about others based on their
demographic characteristics. - CORRECT ANSWER-Schema theory
______ suggests that when we first come into contact with others, we categorize
them as belonging to an in-group or an out-group - CORRECT ANSWER-Social
identity theory
Which of the following refers to the exchange of rewards for sexual favors, or
punishments for refusal to grant sexual favors? - CORRECT ANSWER-Quid pro
quo harassment
________ discrimination is a catchall term that describes when people are denied
employment opportunities because of their identity group or personal
MGMT 310 Chapter 5 Exam with
complete solutions latest version
Which of these terms is often used to reflect ways in which organizations show
appreciation for diversity among job applicants, employees, and customers? -
CORRECT ANSWER-valuing diversity
According to experts, hiring discrimination against _____ has not declined over
the past 25 years while workplace discrimination against other racial minority
groups has declined. - CORRECT ANSWER-Black
James is always telling lewd jokes and is known for making offensive comments
about women in general. James can be considered as creating which of these? -
CORRECT ANSWER-Hostile environment
Which act prohibits discrimination against people with disabilities in
employment, public services, public accommodations, and in
telecommunications? - CORRECT ANSWER-Americans with Disabilities Act
Which term describes a collective of individuals who share the same
demographic characteristics such as race, sex, or age? - CORRECT ANSWER-
identity group
______ occurs when an employee or an applicant is treated unfairly at work or in
the job hiring process due to an identity group, condition, or personal
characteristic. - CORRECT ANSWER-Workplace discrimination
______ explains how individuals encode information about others based on their
demographic characteristics. - CORRECT ANSWER-Schema theory
______ suggests that when we first come into contact with others, we categorize
them as belonging to an in-group or an out-group - CORRECT ANSWER-Social
identity theory
Which of the following refers to the exchange of rewards for sexual favors, or
punishments for refusal to grant sexual favors? - CORRECT ANSWER-Quid pro
quo harassment
________ discrimination is a catchall term that describes when people are denied
employment opportunities because of their identity group or personal
