ISA 235 exam |95 Questions and Answers
Which of the following is NOT a core driver of the information age?
Barriers to Entry
Knowledge
Information
Business Intelligence - -Barriers to Entry
-Information that returns to its original transmitter and modifies the transmitter's actions
is called:
feedback
systems analysis
knowledge
a data loop - -feedback
-One difference between a CIO and a CTO is that:
the CTO typically reports to the CEO, while the CIO does not
the CIO role does not oversee technology, while the CTO does
the CIO is more involved with organizational strategy than the CTO
the CIO is more concerned with operational efficiency than the CTO - -the CIO is more
involved with organizational strategy than the CTO
-Information that analyzes patterns, trends, and relationships for decision making is
known as:
analytics
business intelligence
inferential statistics
knowledge - -analytics
-Business strategies are defined, and often change, according to the needs of
stakeholders
employees
investors
customers - -investors
-In a SWOT analysis, which two letters in the abbreviation are typically defined by forces
external to the organization?
OT
SW
WT
,SO - -OT
-One way to analyze the competitive forces within the environment in which a company
operates is to use Porter's _______ forces model.
three
four
five
six - -five
-Under Porter's market forces model, which of the following would be the best example of
a substitute product or service for Pepsi cola?
Coke
Fritos
vending machines
home-made iced tea - -home-made iced tea
-Porter's three generic strategies for entering a new market are broad cost leadership,
broad differentiation, and __________.
technological excellence
broad value
value chaining
focused strategy - -focused strategy
-Porter's value chain model includes two types of activities: primary and
secondary
support
technological
value - -support
-Which are types of organizational MIS systems? (Check all that apply.)
Transactional processing system
Executive information system
Reengineering system
Decisions support system
Business-facing process system
Augmented reality system - -Transactional processing system
Executive information system
Decisions support system
, -Which of the following represents the three different levels of a company pyramid from
top to bottom?
Managerial - Strategic - Operational
Operational - Managerial - Strategic
Strategic - Operational - Managerial
Strategic - Managerial - Operational - -Operational - Managerial - Strategic
-Which of the following statements are examples of unstructured or strategic level
decisions? (Check all that apply.)
Deciding to enter a new market
Creating the employee weekly production schedule
Creating the employee weekly staffing schedule
Reordering inventory
Choosing to eliminate an entire product line
Deciding to enter a new industry over the next three years - -Deciding to enter a new
market
Choosing to eliminate an entire product line
Deciding to enter a new industry over the next three years
-Which of the following statements are examples of semi-structured or managerial level
decisions? (Check all that apply.)
Comparing expected sales and actual sales by month
Determining sales forecasts for the next month
Analyzing the impact of last month's marketing campaign
Creating the employee weekly production schedule
Deciding to enter a new industry over the next three years
Determining how many employees are out sick - -Comparing expected sales and actual
sales by month
Determining sales forecasts for the next month
Analyzing the impact of last month's marketing campaign
-What types of metrics measure the customer satisfaction of a MIS?
ROI
All of these choices
Efficiency MIS metrics
Effectiveness MIS metrics - -Effectiveness MIS metrics
-A digital dashboard is a common tool to support:
TPS
Source documents
Which of the following is NOT a core driver of the information age?
Barriers to Entry
Knowledge
Information
Business Intelligence - -Barriers to Entry
-Information that returns to its original transmitter and modifies the transmitter's actions
is called:
feedback
systems analysis
knowledge
a data loop - -feedback
-One difference between a CIO and a CTO is that:
the CTO typically reports to the CEO, while the CIO does not
the CIO role does not oversee technology, while the CTO does
the CIO is more involved with organizational strategy than the CTO
the CIO is more concerned with operational efficiency than the CTO - -the CIO is more
involved with organizational strategy than the CTO
-Information that analyzes patterns, trends, and relationships for decision making is
known as:
analytics
business intelligence
inferential statistics
knowledge - -analytics
-Business strategies are defined, and often change, according to the needs of
stakeholders
employees
investors
customers - -investors
-In a SWOT analysis, which two letters in the abbreviation are typically defined by forces
external to the organization?
OT
SW
WT
,SO - -OT
-One way to analyze the competitive forces within the environment in which a company
operates is to use Porter's _______ forces model.
three
four
five
six - -five
-Under Porter's market forces model, which of the following would be the best example of
a substitute product or service for Pepsi cola?
Coke
Fritos
vending machines
home-made iced tea - -home-made iced tea
-Porter's three generic strategies for entering a new market are broad cost leadership,
broad differentiation, and __________.
technological excellence
broad value
value chaining
focused strategy - -focused strategy
-Porter's value chain model includes two types of activities: primary and
secondary
support
technological
value - -support
-Which are types of organizational MIS systems? (Check all that apply.)
Transactional processing system
Executive information system
Reengineering system
Decisions support system
Business-facing process system
Augmented reality system - -Transactional processing system
Executive information system
Decisions support system
, -Which of the following represents the three different levels of a company pyramid from
top to bottom?
Managerial - Strategic - Operational
Operational - Managerial - Strategic
Strategic - Operational - Managerial
Strategic - Managerial - Operational - -Operational - Managerial - Strategic
-Which of the following statements are examples of unstructured or strategic level
decisions? (Check all that apply.)
Deciding to enter a new market
Creating the employee weekly production schedule
Creating the employee weekly staffing schedule
Reordering inventory
Choosing to eliminate an entire product line
Deciding to enter a new industry over the next three years - -Deciding to enter a new
market
Choosing to eliminate an entire product line
Deciding to enter a new industry over the next three years
-Which of the following statements are examples of semi-structured or managerial level
decisions? (Check all that apply.)
Comparing expected sales and actual sales by month
Determining sales forecasts for the next month
Analyzing the impact of last month's marketing campaign
Creating the employee weekly production schedule
Deciding to enter a new industry over the next three years
Determining how many employees are out sick - -Comparing expected sales and actual
sales by month
Determining sales forecasts for the next month
Analyzing the impact of last month's marketing campaign
-What types of metrics measure the customer satisfaction of a MIS?
ROI
All of these choices
Efficiency MIS metrics
Effectiveness MIS metrics - -Effectiveness MIS metrics
-A digital dashboard is a common tool to support:
TPS
Source documents
