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What is a value stream? - ANSWER-A set of
organizational resources designed for performing work or
accomplishing an objective
What is a value stream? - ANSWER-A set of
organizational resources designed for performing work or
accomplishing an objective
Which could be limiting constraints in the Four Dimensions
of Service Management? - ANSWER-Economic
,Political
A practice - ANSWER-is a set of organizational resources
designed for performing work or accomplishing an
objective. These resources are grouped into the four
dimensions of service management
About ITIL management practices - ANSWER-The ITIL
SVS includes
14 general management practices,
17 service management practices, and
three technical management practices, all of which are
subject to the four dimensions of service management
,In ITIL, a management practice is a set of organizational
resources designed for performing work or accomplishing
an objective.
The origins of the practices are as follows: - ANSWER-
●*General management practices: *Practices adopted and
adapted for service management from general business
management domains.
●*Service management practices: *Practices developed in
service management and ITSM industries.
●*Technical management practices: *Practices adapted
from technology management domains for service
, management purposes by expanding or shifting their focus
from technology solutions to IT services
General management practices - ANSWER-Architecture
management
Continual improvement
Information security management
Knowledge management
Measurement and reporting
Organizational change management
Portfolio management
Project management
Relationship management
Risk management