ST
Working in Groups: Communication
UV
Principles and Strategies – 8th Edition
IA_
TEST BANK
AP
PR
O VE
Isa N. Engleberg
Dianna R. Wynn
D?
Kay Kyungah Yoon
Comprehensive Test Bank for Instructors
and Students
© Isa N. Engleberg, Dianna R. Wynn & Kay Kyungah Yoon
All rights reserved. Reproduction or distribution without permission is prohibited.
Created by MedConnoisseur ©2025/2026
,ST
TABLE OF CONTENTS
Working in Groups: Communication Principles
UV
and Strategies – 8th Edition
IA_
Isa N. Engleberg, Dianna R. Wynn & Kay Kyungah Yoon
AP
Chapter 1: Introduction to Group Communication
Chapter 2: Group Development
Chapter 3: Participation in Groups
PR
Chapter 4: Diversity in Groups
Chapter 5: Leadership in Groups
Chapter 6: Verbal and Nonverbal Communication in Groups
O
Chapter 7: Listening and Responding in Groups
Chapter 8: Conflict and Cohesion in Groups
VE
Chapter 9: Decision Making and Problem Solving in Groups
Chapter 10: Critical Thinking and Argumentation in Groups
D?
Chapter 11: Group Meetings
Chapter 12: Group Presentations
Created by MedConnoisseur ©2025/2026
,ST Chapter 1
UV Introduction to Group Communication
Multiple Choice Single Select
1)
IA_
According to a study commissioned by the Association of American Colleges and
Universities (AAC&U) that asked 496 employers to rank the essential learning outcomes
needed by college graduates entering the workforce, which outcome ranked highest?
a) ability to work in teams
b) critical thinking
AP
c) digital literacy PR
d) ability to analyze and interpret data
e) the application of knowledge to real-world settings
Answer: a
OV
Learning Objective 1.1: Describe the pervasiveness and importance of group work.
Topic 1.1: The Importance of Groups
Difficulty Level: Easy
Skill Level: Understand the Concepts
ED
2)
?
The state in which the effective collaboration of group members produces better results than
what would be expected, given the sum of skills and abilities of individual members working
alone, is known as .
a) interaction
b) common goals
c) interdependence
d) synergy
e) working
Answer: d
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.1: Advantages of Working in Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
i
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, ST
3) Which of the following characteristics is a disadvantage of working in groups?
UV
f) Groups make better decisions when working on complex tasks.
g) Working in groups enhances member learning.
h) Groups require significant time, energy, and resources.
IA_
i) Groups are often more creative than members working alone.
j) Members usually enjoy working with others in groups.
Answer: c
AP
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.2: Disadvantages of Working in Groups
Difficulty Level: Moderate
4)
Skill Level: Understand the Concepts
PR
Which of the following situations best represents group communication as defined in the
text? OV
k) people talking in an elevator
l) people discussing the weather at an airport
m) fans cheering at a baseball game ED
n) jury members deliberating a court case
o) a congregation listening to a sermon
Answer: d ?
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3: Defining Group Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
5) A group with seven members has the potential for different types of interactions.
p) 9
q) 90
r) 666
s) 900
t) 966
Answer: e
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
Working in Groups: Communication
UV
Principles and Strategies – 8th Edition
IA_
TEST BANK
AP
PR
O VE
Isa N. Engleberg
Dianna R. Wynn
D?
Kay Kyungah Yoon
Comprehensive Test Bank for Instructors
and Students
© Isa N. Engleberg, Dianna R. Wynn & Kay Kyungah Yoon
All rights reserved. Reproduction or distribution without permission is prohibited.
Created by MedConnoisseur ©2025/2026
,ST
TABLE OF CONTENTS
Working in Groups: Communication Principles
UV
and Strategies – 8th Edition
IA_
Isa N. Engleberg, Dianna R. Wynn & Kay Kyungah Yoon
AP
Chapter 1: Introduction to Group Communication
Chapter 2: Group Development
Chapter 3: Participation in Groups
PR
Chapter 4: Diversity in Groups
Chapter 5: Leadership in Groups
Chapter 6: Verbal and Nonverbal Communication in Groups
O
Chapter 7: Listening and Responding in Groups
Chapter 8: Conflict and Cohesion in Groups
VE
Chapter 9: Decision Making and Problem Solving in Groups
Chapter 10: Critical Thinking and Argumentation in Groups
D?
Chapter 11: Group Meetings
Chapter 12: Group Presentations
Created by MedConnoisseur ©2025/2026
,ST Chapter 1
UV Introduction to Group Communication
Multiple Choice Single Select
1)
IA_
According to a study commissioned by the Association of American Colleges and
Universities (AAC&U) that asked 496 employers to rank the essential learning outcomes
needed by college graduates entering the workforce, which outcome ranked highest?
a) ability to work in teams
b) critical thinking
AP
c) digital literacy PR
d) ability to analyze and interpret data
e) the application of knowledge to real-world settings
Answer: a
OV
Learning Objective 1.1: Describe the pervasiveness and importance of group work.
Topic 1.1: The Importance of Groups
Difficulty Level: Easy
Skill Level: Understand the Concepts
ED
2)
?
The state in which the effective collaboration of group members produces better results than
what would be expected, given the sum of skills and abilities of individual members working
alone, is known as .
a) interaction
b) common goals
c) interdependence
d) synergy
e) working
Answer: d
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.1: Advantages of Working in Groups
Difficulty Level: Moderate
Skill Level: Understand the Concepts
i
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, ST
3) Which of the following characteristics is a disadvantage of working in groups?
UV
f) Groups make better decisions when working on complex tasks.
g) Working in groups enhances member learning.
h) Groups require significant time, energy, and resources.
IA_
i) Groups are often more creative than members working alone.
j) Members usually enjoy working with others in groups.
Answer: c
AP
Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
Topic 1.2.2: Disadvantages of Working in Groups
Difficulty Level: Moderate
4)
Skill Level: Understand the Concepts
PR
Which of the following situations best represents group communication as defined in the
text? OV
k) people talking in an elevator
l) people discussing the weather at an airport
m) fans cheering at a baseball game ED
n) jury members deliberating a court case
o) a congregation listening to a sermon
Answer: d ?
Learning Objective 1.3: Explain the importance of the five key elements in the definition of
group communication.
Topic 1.3: Defining Group Communication
Difficulty Level: Moderate
Skill Level: Apply What You Know
5) A group with seven members has the potential for different types of interactions.
p) 9
q) 90
r) 666
s) 900
t) 966
Answer: e
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
