Test Bank for Employee Training and Development 6th Edition Raymond Noe | Complete Guide with Answers

, ChapterC1

MultipleCChoice

1. WhichCofCtheCfollowingCstatementsCisCtrueCofChumanCcapital?
a. HumanCcapitalCisCanCorganization’sCtangibleCasset.
b. MotivationCtoCdeliverChigh-qualityCproductsCandCservicesCisCaCpartCofChumanCcapital.
c. ItCisCeasyCtoCimitateCorCpurchaseCanCorganization’sChumanCcapital.
d. HumanCcapitalCisCstandardizedCthroughoutCallCcompanies.

Answer:CB
DifficultyCLevel:CMedium

2. InformalClearning:
a. isCdevelopedCandCorganizedCbyCaCcompany.
b. isCnotCrequiredCforCtheCdevelopmentCofChumanCcapital.
c. cannotCbeCcontrolledCbyCtheCemployees.
d. leadsCtoCtheCeffectiveCdevelopmentCofCtacitCknowledge.

Answer:CD
DifficultyCLevel:CEasy

3. WhichCofCtheCfollowingCisCtrueCofCtacitCknowledge?
a. ItCisCeasilyCcodifiedCandCtransferredCfromCperson-to-person.
b. FormulasCandCdefinitionsCareCexamplesCofCtacitCknowledge.
c. FormalCtrainingCandCdevelopmentCprogramsClimitCtheCextentCtoCwhichCtacitCknowledg
eCcanCbeCacquired.
d. ItCcannotCbeCsharedCthroughCemployeeCpersonalCinteractionsCwithCpeers,Ccolleagues,Can
dCexperts.

Answer:CC
DifficultyCLevel:CEasy

4. A(n)C isCanCexampleCofCtacitCknowledge.
a. employee’sCexperience
b. businessCprocess
c. flowchart
d. formula

Answer:CA
DifficultyCLevel:CEasy

5. refersCtoCaCsystematicCapproachCforCdevelopingCtrainingCprograms.
a. TotalCqualityCmanagement
b. ContinuousClearning
c. TrainingCdesignCprocess

, d. OrientationCtrainingCprogram

Answer:CC
DifficultyCLevel:CEasy

6. TheCfifthCstepCinCtheCtrainingCdesignCprocessCisCtoCdevelopCanCevaluationCplanCthatCinvolve
sCidentifying:
a. anCappropriateCtrainingCmethod.
b. theCrequirementsCforCtraining.
c. employeesCwithCmotivationCandCbasicCskills.
d. theCtypesCofCoutcomesCtrainingCisCexpectedCtoCinfluence.

Answer:CD
DifficultyCLevel:CMedium

7. WhichCofCtheCfollowingCstepsCofCtheCtrainingCdesignCprocessCinvolvesCpersonCandCtas
kCanalysis?
a. EnsuringCtransferCofCtraining
b. DevelopingCanCevaluationCplan
c. ConductingCneedsCassessment
d. MonitoringCandCevaluatingCtheCprogram

Answer:CC
DifficultyCLevel:CEasy

8. WhichCofCtheCfollowingCstatementsCisCtrueCofCtheCInstructionalCSystemCDesignC(ISD)Cmodel?
a. ThereCisCaCsingleCuniversallyCacceptedCinstructionalCsystemsCdevelopmentCmodel.
b. TheCmodelCrarelyCfollowsCaCneat,Corderly,Cstep-by-stepCapproachCofCactivities.
c. TheCmodelCeliminatesCtheCneedCforCtrainersCtoCprovideCdetailedCdocumentsCofCeac
hCactivityCfoundCinCtheCmodel.
d. TheCmodelChasCnoCunderlyingCassumptions.

Answer:CB
DifficultyCLevel:CMedium

9. TheCADDIECmodelCisCmostCcloselyCassociatedCwith:
a. employeeCrecruitmentCandCselection.
b. employeeCtrainingCandCdevelopment.
c. diversityCmanagement.
d. qualityCmanagement.

Answer:CB
DifficultyCLevel:CEasy

10. WhichCofCtheCfollowingCtrainingCprogramsCisCmandatedCbyClaw?
a. OrientationCtrainingCprogram

, b. LeadershipCdevelopmentCprogram
c. SafetyCtrainingCprogram
d. Cross-cultureCtrainingCprogram

Answer:CC
DifficultyCLevel:CEasy

11. refersCtoCtheCprocessCofCmovingCjobsCfromCtheCUnitedCStatesCtoCotherClocationsCinCth
eCworld.
a. Inpatriation
b. JobCrotation
c. Offshoring
d. Insourcing

Answer:CC
DifficultyCLevel:CEasy

12. WhichCofCtheCfollowingCisCanCexampleCofChumanCcapital?
a. CorporateCculture
b. Patent
c. CustomerCloyalty
d. Work-relatedCcompetence

Answer:CD
DifficultyCLevel:CEasy

13. capitalCrefersCtoCtheCsumCofCtheCattributes,ClifeCexperiences,Cknowledge,Cinventivene
ss,Cenergy,CandCenthusiasmCthatCtheCcompany’sCemployeesCinvestCinCtheirCwork.
a. Intellectual
b. Human
c. Customer
d. Social

Answer:CB
DifficultyCLevel:CEasy

14. WhichCofCtheCfollowingCstatementsCisCtrueCofCMillennials?
a. TheyCareCalsoCknownCasCGenerationCXCorCBabyCBoomers.
b. TheyCgrewCupCduringCaCtimeCwhenCtheCdivorceCrateCdoubled,CtheCnumberCofCwome
nCworkingCoutsideCtheChomeCincreased,CandCtheCpersonalCcomputerCwasCinvented.
c. TheyCareCoftenCconsideredCtoCbeCworkaholicsCandCrigidCinCconformingCtoCrules.
d. TheyCareCbelievedCtoChaveChighClevelsCofCself-
esteem,CtoCtheCpointCofCnarcissismCsometimes.

Answer:CD
DifficultyCLevel:CMedium