DEVOTED CERTIFICATION EXAM 2023-2024 ACTUAL EXAM 90 QUESTIONS AND CORRECT DETAILED
ANSWERS
On may 10, Devoted Sales Agent, Jackie, gets a call from Mr, Seinfeld stating he is permanently moving
from Cuyahoga county, Ohio to a beach condo in Palm Beach county, Florida on June 1, He wants to
know if and when he should change his Devoted Health plan. What should Jackie tell him? - (answer)
Because Mr. Seinfeld is leaving his current plan's service area and moving to a new one, Jackie can
instruct him that he must switch from the Devoted plan in Cuyahoga county to the Devoted plan in Palm
Beach, and that he can do so one month prior to his move and up to two months following the
move.Additionally he can do so by calling Devoted Health so make the plan change and if Jackie is also
licensed/appointed in FL they will remain as his agent of record (AOR).
Which of the following is a main component of our model of care? - (answer) All of these
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to provide some food
for his guests. What can Mr. Finn provide? - (answer) Light refreshments or snacks.
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare Advantage plan
for an effective date of 1/1/2024. On November 15, Marissa meets with Janice of ABC Insurance Agency
and enrolls in a stand-alone prescription drug plan (PDP) also for an effective date of 1/1/2024. If
Marissa does not make any further changes to her Medicare enrollment choices, on January 1, 2024
which plan will she be on? - (answer) Medicare A&B and the standalone PDP plan she chose.
Devoted Health HMO members... - (answer) Must choose an in-network primary case physician at the
time of enrollment.
Devoted Health's value proposition is to.. - (answer) All of these are a part of Devoted Health's value
proposition.
Which answer best describes some of the extra benefits offered on Devoted Health plans? - (answer)
All of these are extra benefits, plus more...
Mr. Malone wants to enroll in a Devoted Health Medicare Advantage plan during the Medicare Annual
Enrollment Period. He can do so by... - (answer) He can enroll through all three of these methods.
The Devoted Health Guides... - (answer) Consist of a team of clinical and service professionals who
work together for each of our members.
ANSWERS
On may 10, Devoted Sales Agent, Jackie, gets a call from Mr, Seinfeld stating he is permanently moving
from Cuyahoga county, Ohio to a beach condo in Palm Beach county, Florida on June 1, He wants to
know if and when he should change his Devoted Health plan. What should Jackie tell him? - (answer)
Because Mr. Seinfeld is leaving his current plan's service area and moving to a new one, Jackie can
instruct him that he must switch from the Devoted plan in Cuyahoga county to the Devoted plan in Palm
Beach, and that he can do so one month prior to his move and up to two months following the
move.Additionally he can do so by calling Devoted Health so make the plan change and if Jackie is also
licensed/appointed in FL they will remain as his agent of record (AOR).
Which of the following is a main component of our model of care? - (answer) All of these
Mr. Finn, an agent with Devoted Health, is giving a sales presentation and wants to provide some food
for his guests. What can Mr. Finn provide? - (answer) Light refreshments or snacks.
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare Advantage plan
for an effective date of 1/1/2024. On November 15, Marissa meets with Janice of ABC Insurance Agency
and enrolls in a stand-alone prescription drug plan (PDP) also for an effective date of 1/1/2024. If
Marissa does not make any further changes to her Medicare enrollment choices, on January 1, 2024
which plan will she be on? - (answer) Medicare A&B and the standalone PDP plan she chose.
Devoted Health HMO members... - (answer) Must choose an in-network primary case physician at the
time of enrollment.
Devoted Health's value proposition is to.. - (answer) All of these are a part of Devoted Health's value
proposition.
Which answer best describes some of the extra benefits offered on Devoted Health plans? - (answer)
All of these are extra benefits, plus more...
Mr. Malone wants to enroll in a Devoted Health Medicare Advantage plan during the Medicare Annual
Enrollment Period. He can do so by... - (answer) He can enroll through all three of these methods.
The Devoted Health Guides... - (answer) Consist of a team of clinical and service professionals who
work together for each of our members.
