CAIB 4 EXAMS NEWEST 2025 PACKAGE DEAL|
COMPLETE ACTUAL EXAM QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) GRADED
A+| CAIB 1 -4 ACTUAL EXAM TEST BANK (BRAND
NEW!!)
4 Forms of operating affiliations .....ANSWER..... loosely knit,
general purpose groups, clusters, common identity groups
What are the considerations when evaluating operating
affiliations .....ANSWER..... services and support, exclusivity, fees,
contractual agreement, financial strength
What is the law of agency .....ANSWER..... when one entity acts
on behalf of another
6 activities with human resources management function
.....ANSWER..... planning, selecting, orienting, training, developing
& rewarding, managing performance
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the 3 steps in the selection process of new employees
.....ANSWER..... recruitment, screening and interviewing, hiring
4 advantages of hiring within .....ANSWER..... cost effective,
shorter vacancy, takes guesswork out of hiring, reduces turnover
5 components of screening process .....ANSWER..... application,
resume, interview, testing, reference checks
most critical component of the orientation process .....ANSWER.....
the explanation of performance expectations
4 kinds of training programs recommended for brokerages
.....ANSWER..... quality service training, sales training, product
and service knowledge, leadership training
4 elements of the training program .....ANSWER..... who, what,
why, how
how does a career path relate to an employee's development
within brokerage .....ANSWER..... it shows the employee how they
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may progress from one position to another and what kinds of
skills and education will be required in order to progress
6 components of leadership .....ANSWER..... delegating,
motivating, communication, managing conflict, managing change,
coaching
key factor of effective delegation .....ANSWER..... communication
is the key factor of delegation
2 reasons why delegation breaks down .....ANSWER..... when the
balance between responsibility and authority is not maintained
and when communication between the parties is not clear
non verbal communication .....ANSWER..... need to consider not
only what you say but how you say it
body language .....ANSWER..... others may interpret words
differently if body language, gestures, mannerisms are not
supporting the words
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active listening .....ANSWER..... ability to read between the lines,
asks questions to seek clarification
how managers can promote open communication .....ANSWER.....
demonstrate a desire to communicate, display a tendency to take
action, maintain flexibility, employ active listening skills
4 strategies a manager can use to resolve employee conflict
.....ANSWER..... communication skills, mutual respect, interactive
problem solving, win-win solutions
4 causes of employee resistance to change .....ANSWER.....
tradition, past failures, lack of times as too many priorities,
unpredictability of future
why do some leaders fail to coach their employees
.....ANSWER..... they don't have time, they don' know how, too
many employees reporting to them, employees are not
motivated to perform better