MA 105 Final exam review questions
with verified answers
AAMA Benefits - correct answer ✔✔ the purpose is to raise the standards of medical assisting
to a more professional level. With this there is a variety education options, group insurance,
networking and protected rights.
How long does the CMA last ? - correct answer ✔✔ 5 years
Who is the CMA accredited through ? - correct answer ✔✔ CAAHEP & ABHES
Problem solving process - correct answer ✔✔ identify...
- problem
- effects of problem
- the objects or outcome
- potential solutions
- analyze solutions
- implement best solution
- evaluate
Hard skills - correct answer ✔✔ specific technical and operational proficiencies
Soft skills - correct answer ✔✔ personal qualifications or behaviors that enhance an individuals
interactions, job performance and career prospects. "people skills"
Work ethic - correct answer ✔✔ professional behaviors work together to do this
, Organization - correct answer ✔✔ is planning and coordinating info in an orderly manner to
complete a job in a timely manner.
Critical thinking - correct answer ✔✔ evaluating a situation an reaching an appropriate
conclusion and acting accordingly.
Integrity - correct answer ✔✔ adhering to the appropriate code of law and ethics of being
honest/trustworthy.
Empathy - correct answer ✔✔ feeling and understanding others experiences
Patient advocacy - correct answer ✔✔ speaking on behalf of a patient or patients family ig
they're unable to do so.
Maslow's Hierarchy of needs - correct answer ✔✔ 1- physiological (breathing, food, water)
2- safety (employment, family, health)
3- love/belonging (friendship, family, intimacy)
4- esteem (self confidence, achievement, respect)
5- self actualization (morality, problem solving,lack of prejudice)
Open posture - correct answer ✔✔ a feeling of receptiveness and friendliness. Demonstrates
that you're listening.
Closed posture - correct answer ✔✔ a feeling of not being totally receptive to what is being
said. It has a negative effect.
with verified answers
AAMA Benefits - correct answer ✔✔ the purpose is to raise the standards of medical assisting
to a more professional level. With this there is a variety education options, group insurance,
networking and protected rights.
How long does the CMA last ? - correct answer ✔✔ 5 years
Who is the CMA accredited through ? - correct answer ✔✔ CAAHEP & ABHES
Problem solving process - correct answer ✔✔ identify...
- problem
- effects of problem
- the objects or outcome
- potential solutions
- analyze solutions
- implement best solution
- evaluate
Hard skills - correct answer ✔✔ specific technical and operational proficiencies
Soft skills - correct answer ✔✔ personal qualifications or behaviors that enhance an individuals
interactions, job performance and career prospects. "people skills"
Work ethic - correct answer ✔✔ professional behaviors work together to do this
, Organization - correct answer ✔✔ is planning and coordinating info in an orderly manner to
complete a job in a timely manner.
Critical thinking - correct answer ✔✔ evaluating a situation an reaching an appropriate
conclusion and acting accordingly.
Integrity - correct answer ✔✔ adhering to the appropriate code of law and ethics of being
honest/trustworthy.
Empathy - correct answer ✔✔ feeling and understanding others experiences
Patient advocacy - correct answer ✔✔ speaking on behalf of a patient or patients family ig
they're unable to do so.
Maslow's Hierarchy of needs - correct answer ✔✔ 1- physiological (breathing, food, water)
2- safety (employment, family, health)
3- love/belonging (friendship, family, intimacy)
4- esteem (self confidence, achievement, respect)
5- self actualization (morality, problem solving,lack of prejudice)
Open posture - correct answer ✔✔ a feeling of receptiveness and friendliness. Demonstrates
that you're listening.
Closed posture - correct answer ✔✔ a feeling of not being totally receptive to what is being
said. It has a negative effect.
