age 1 of 63
IAHSS ADVANCED PRETEST, IAHSS ADVANCED
TRAINING FOR HEALTHCARE SECURITY PERSONNEL
4TH EDITION QUESTIONS AND ANSWERS
Security departments are judged on what they do to...
......ANSWER........Proactively prevent incidents
A good crime prevention program uses perimeter barriers,
building exteriors, and interior controls to create:
......ANSWER........Layers of protection
Employee involvement in crime prevention starts with...
......ANSWER........new employee orientation
Appearing professional, friendly, approachable and positive
are the basis for your ......ANSWER........attitude
,age 2 of 63
To make good decisions on the job, you must
......ANSWER........take care of yourself on and off the job
The best way to achieve enhanced customer service is by using
what method to exceed the expectations of the customeris a
......ANSWER........multi-tiered approach
Customers value reliability and _____________________
......ANSWER........competence
Premise liability refers to the legal responsibility...
......ANSWER........property owner owes to persons on the
property
What approach should be followed to determine appropriate
protective measures and security and safety for off-campus
facilities ......ANSWER........security inspections and risk
assessments
,age 3 of 63
Healthcare organizations are perhaps at a greater risk for slip
and fall due to ......ANSWER........medical conditions limit Mobility
What best describes the Broken Window Theory?
......ANSWER........Neglect in an area creates the impression that
no one cares.
The four most common methods of patrol are:
......ANSWER........Foot, K-9, Bicycle, and Motorized
One of several advantages to foot patrol is
......ANSWER........providing a visible deterrent to crime.
A major disadvantage to foot patrol is ......ANSWER........the
opportunity to socialize excessively.
, age 4 of 63
Covert and undercover investigations in the healthcare setting
should ......ANSWER........be undertaken only when traditional
methods of handling the situation have been tried or examined
Assault, both simple and aggravated, occur most often:
......ANSWER........Anytime
Which of the following is not an element needed for a crime to
occur? ......ANSWER........Training
additional steps are necessary to sustain employee awareness
and involvement in the security effort. all of the following
vehicles are used except ......ANSWER........overhead paging
system announcements
When addressing workplace violence security officers are
expected to do all of the following except
......ANSWER........respond and resolve immediately
IAHSS ADVANCED PRETEST, IAHSS ADVANCED
TRAINING FOR HEALTHCARE SECURITY PERSONNEL
4TH EDITION QUESTIONS AND ANSWERS
Security departments are judged on what they do to...
......ANSWER........Proactively prevent incidents
A good crime prevention program uses perimeter barriers,
building exteriors, and interior controls to create:
......ANSWER........Layers of protection
Employee involvement in crime prevention starts with...
......ANSWER........new employee orientation
Appearing professional, friendly, approachable and positive
are the basis for your ......ANSWER........attitude
,age 2 of 63
To make good decisions on the job, you must
......ANSWER........take care of yourself on and off the job
The best way to achieve enhanced customer service is by using
what method to exceed the expectations of the customeris a
......ANSWER........multi-tiered approach
Customers value reliability and _____________________
......ANSWER........competence
Premise liability refers to the legal responsibility...
......ANSWER........property owner owes to persons on the
property
What approach should be followed to determine appropriate
protective measures and security and safety for off-campus
facilities ......ANSWER........security inspections and risk
assessments
,age 3 of 63
Healthcare organizations are perhaps at a greater risk for slip
and fall due to ......ANSWER........medical conditions limit Mobility
What best describes the Broken Window Theory?
......ANSWER........Neglect in an area creates the impression that
no one cares.
The four most common methods of patrol are:
......ANSWER........Foot, K-9, Bicycle, and Motorized
One of several advantages to foot patrol is
......ANSWER........providing a visible deterrent to crime.
A major disadvantage to foot patrol is ......ANSWER........the
opportunity to socialize excessively.
, age 4 of 63
Covert and undercover investigations in the healthcare setting
should ......ANSWER........be undertaken only when traditional
methods of handling the situation have been tried or examined
Assault, both simple and aggravated, occur most often:
......ANSWER........Anytime
Which of the following is not an element needed for a crime to
occur? ......ANSWER........Training
additional steps are necessary to sustain employee awareness
and involvement in the security effort. all of the following
vehicles are used except ......ANSWER........overhead paging
system announcements
When addressing workplace violence security officers are
expected to do all of the following except
......ANSWER........respond and resolve immediately
