Page 1 of 243
WGU C182 INTRODUCTION TO IT PA AND OA ACTUAL
EXAM NEWEST 2025 TEST BANK| 2 LATEST VERSIONS
WITH COMPLETE 400 REAL EXAM QUESTIONS AND
CORRECT VERIFIED ANSWERS/ ALREADY GRADED A+
What are core components of IT? .....ANSWER..... Hardware
Software
People
What are some visions and goals of IT? .....ANSWER.....
Communication, both internal and external
Sharing of resources
Facilitating the integration of Departments
Management of Information
Ensuring that the organization runs according to ethical practices
,Page 2 of 243
Why is IT viewed as a system? .....ANSWER..... A system is a
combination of independent parts all working together to
accomplish a goal.
What are some skills needed by IT personnel? .....ANSWER.....
Troubleshooting and problem solving.
Knowledge of operating systems.
System level programming.
System security
Hardware
Describe trouble shooting (IT Skill) .....ANSWER..... Detect and
diagnose a problem, then find a solution. Examples: Poor
processor performance, full hard drive, virus or other malware.
Describe knowledge of OS's (IT Skill) .....ANSWER..... Operating
system installation, application software installation, user account
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creation, system monitoring. Examples: versions of Windows, Mac
OS, Linux, Unix, etc.
Describe system level programming (IT Skill) .....ANSWER..... Shell
scripts to automate processes, manipulating configuration files for
system services. Examples: Bash, Csh scripts, Ruby scripts, C/C++
programs
Describe system security (IT Skill) .....ANSWER..... Ensuring proper
system security is in place. Following or drafting policies for
users. Monitoring for threats. Examples: Keeping security patches
up to date, configuring a system firewall, installing anti-malware
software, examining log files of evidence of breaches or attacks.
Describe hardware (IT Skill) .....ANSWER..... Installing and
configuring new hardware. Troubleshooting, repairing, or
replacing defective hardware. Examples: replacing CPUs and
disk drives, connecting network cables to network hubs, switches,
routers.
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What are some System Administrator duties? .....ANSWER.....
Account management: creating new user accounts and deleting
obsolete user accounts.
Password management: making sure that all users have
passwords that agree with the security policy.
File protection management: making sure that files are
appropriately protected (for instance, making sure that
important documents are not writable by the outside world) and
performing timely backups of the file system
Installing and configuring new hardware and troubleshooting
hardware including the network.
WGU C182 INTRODUCTION TO IT PA AND OA ACTUAL
EXAM NEWEST 2025 TEST BANK| 2 LATEST VERSIONS
WITH COMPLETE 400 REAL EXAM QUESTIONS AND
CORRECT VERIFIED ANSWERS/ ALREADY GRADED A+
What are core components of IT? .....ANSWER..... Hardware
Software
People
What are some visions and goals of IT? .....ANSWER.....
Communication, both internal and external
Sharing of resources
Facilitating the integration of Departments
Management of Information
Ensuring that the organization runs according to ethical practices
,Page 2 of 243
Why is IT viewed as a system? .....ANSWER..... A system is a
combination of independent parts all working together to
accomplish a goal.
What are some skills needed by IT personnel? .....ANSWER.....
Troubleshooting and problem solving.
Knowledge of operating systems.
System level programming.
System security
Hardware
Describe trouble shooting (IT Skill) .....ANSWER..... Detect and
diagnose a problem, then find a solution. Examples: Poor
processor performance, full hard drive, virus or other malware.
Describe knowledge of OS's (IT Skill) .....ANSWER..... Operating
system installation, application software installation, user account
,Page 3 of 243
creation, system monitoring. Examples: versions of Windows, Mac
OS, Linux, Unix, etc.
Describe system level programming (IT Skill) .....ANSWER..... Shell
scripts to automate processes, manipulating configuration files for
system services. Examples: Bash, Csh scripts, Ruby scripts, C/C++
programs
Describe system security (IT Skill) .....ANSWER..... Ensuring proper
system security is in place. Following or drafting policies for
users. Monitoring for threats. Examples: Keeping security patches
up to date, configuring a system firewall, installing anti-malware
software, examining log files of evidence of breaches or attacks.
Describe hardware (IT Skill) .....ANSWER..... Installing and
configuring new hardware. Troubleshooting, repairing, or
replacing defective hardware. Examples: replacing CPUs and
disk drives, connecting network cables to network hubs, switches,
routers.
, Page 4 of 243
What are some System Administrator duties? .....ANSWER.....
Account management: creating new user accounts and deleting
obsolete user accounts.
Password management: making sure that all users have
passwords that agree with the security policy.
File protection management: making sure that files are
appropriately protected (for instance, making sure that
important documents are not writable by the outside world) and
performing timely backups of the file system
Installing and configuring new hardware and troubleshooting
hardware including the network.
