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WGU D351 FUNCTIONS OF HUMAN RESOURCES
MANAGEMENT OA AND PA NEWEST 2025 TEST
BANK| COMPLETE 200 ACTUAL EXAM QUESTIONS
WITH DETAILED VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A+
The failure of an employee to report to the workplace as
scheduled .....ANSWER..... Absenteeism
The personal duty to someone else (a higher-level manager or
the organization itself) for the effective use of resources to
complete an assignment .....ANSWER..... Accountability
The intention and ability to listen to others, use the content and
context of the communication, and respond appropriately
.....ANSWER..... Active listening
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Any action, such as firings, demotions, schedule reductions, or
changes, that would harm the individual employee
.....ANSWER..... Adverse employment action
A series of policies, programs, and initiatives that have been
instituted by various entities within both government and the
private sector that are designed to prefer hiring of individuals
from protected groups in certain circumstances in an attempt to
mitigate past discrimination .....ANSWER..... Affirmative action
A neutral third party who resolves a conflict by making a binding
decision .....ANSWER..... Arbitrator
A place where job applicants undergo a series of tests,
interviews, and simulated experiences to determine their
potential for a particular job .....ANSWER..... Assessment center
The right to give orders, enforce obedience, make decisions, and
commit resources toward completing organizational goals
.....ANSWER..... Authority
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Highly directive and low in supportiveness. Appropriate when
interacting with low-capability employees. .....ANSWER.....
Autocratic style of management
Highly directive and highly supportive behavior, is appropriate
when interacting with moderately capable employees. Give
specific instructions, and oversee performance at all major stages
of a task. .....ANSWER..... Consultative style of management
Low directive behavior and high supportive behavior, and it is
appropriate when interacting with employees with high
capability. Spend a small amount of time giving general
directions and a great deal of time giving encouragement.
.....ANSWER..... Participative style of management
Provide very little direction or support to employees,
appropriate for outstanding employees. You should let them
know what needs to be done and answer their questions, but it is
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not necessary to oversee their performance. .....ANSWER.....
Empowering Style of Management
A performance appraisal that provides a description of each
assessment along a continuum .....ANSWER..... Behaviorally
anchored rating scale (BARS) form
The actions taken by an individual .....ANSWER..... Behaviors
A personality-based tendency, either toward or against
something .....ANSWER..... Bias
Designing jobs by focusing on minimizing the physical strain on
the worker by structuring the physical work environment around
the way the body works .....ANSWER..... Biological job design
A qualification that is absolutely required in order for an
individual to be able to successfully do a particular job
.....ANSWER..... Bona fide occupational qualification (BFOQ)
WGU D351 FUNCTIONS OF HUMAN RESOURCES
MANAGEMENT OA AND PA NEWEST 2025 TEST
BANK| COMPLETE 200 ACTUAL EXAM QUESTIONS
WITH DETAILED VERIFIED ANSWERS (100% CORRECT
ANSWERS) /ALREADY GRADED A+
The failure of an employee to report to the workplace as
scheduled .....ANSWER..... Absenteeism
The personal duty to someone else (a higher-level manager or
the organization itself) for the effective use of resources to
complete an assignment .....ANSWER..... Accountability
The intention and ability to listen to others, use the content and
context of the communication, and respond appropriately
.....ANSWER..... Active listening
,Page 2 of 67
Any action, such as firings, demotions, schedule reductions, or
changes, that would harm the individual employee
.....ANSWER..... Adverse employment action
A series of policies, programs, and initiatives that have been
instituted by various entities within both government and the
private sector that are designed to prefer hiring of individuals
from protected groups in certain circumstances in an attempt to
mitigate past discrimination .....ANSWER..... Affirmative action
A neutral third party who resolves a conflict by making a binding
decision .....ANSWER..... Arbitrator
A place where job applicants undergo a series of tests,
interviews, and simulated experiences to determine their
potential for a particular job .....ANSWER..... Assessment center
The right to give orders, enforce obedience, make decisions, and
commit resources toward completing organizational goals
.....ANSWER..... Authority
,Page 3 of 67
Highly directive and low in supportiveness. Appropriate when
interacting with low-capability employees. .....ANSWER.....
Autocratic style of management
Highly directive and highly supportive behavior, is appropriate
when interacting with moderately capable employees. Give
specific instructions, and oversee performance at all major stages
of a task. .....ANSWER..... Consultative style of management
Low directive behavior and high supportive behavior, and it is
appropriate when interacting with employees with high
capability. Spend a small amount of time giving general
directions and a great deal of time giving encouragement.
.....ANSWER..... Participative style of management
Provide very little direction or support to employees,
appropriate for outstanding employees. You should let them
know what needs to be done and answer their questions, but it is
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not necessary to oversee their performance. .....ANSWER.....
Empowering Style of Management
A performance appraisal that provides a description of each
assessment along a continuum .....ANSWER..... Behaviorally
anchored rating scale (BARS) form
The actions taken by an individual .....ANSWER..... Behaviors
A personality-based tendency, either toward or against
something .....ANSWER..... Bias
Designing jobs by focusing on minimizing the physical strain on
the worker by structuring the physical work environment around
the way the body works .....ANSWER..... Biological job design
A qualification that is absolutely required in order for an
individual to be able to successfully do a particular job
.....ANSWER..... Bona fide occupational qualification (BFOQ)
