Certified Medical Management Practice
Exam ACTUAL UPDATED QUESTIONS
AND CORRECT ANSWERS
Which law prohibits discrimination in employment on account of race or color by private
employers, regardless of the number of employees? - CORRECT ANSWERS✅✅Title VII
of Civil Rights Act of 1964, as amended by Equal Employment Act of 1972.
The Family Medical Leave Act applies to employers with: - CORRECT ANSWERS✅✅50
or more employees.
The Fair Labor Standards Act established a minimum wage, regulates child labor, and: -
CORRECT ANSWERS✅✅Established overtime pay.
The goal of annual employee performance appraisals is to: - CORRECT
ANSWERS✅✅Encourage better job productivity.
The practice employee handbook is an internal document and is: - CORRECT
ANSWERS✅✅A legal document subject to court subpoena.
Which of the individuals listed below are "non-exempt" employees? - CORRECT
ANSWERS✅✅Manager that works 40% of the time on non-managerial duties
An alternative to immediate termination of an employee in the midst of a violation is to
suspend the employee while facts are being verified. - CORRECT ANSWERS✅✅True
Generally the preferred method of making decisions within an organization is the: -
CORRECT ANSWERS✅✅Collaboration method.
Staff meetings are beneficial because they: - CORRECT ANSWERS✅✅Provide multiple
points of view.
Allow group support for decisions.
Provide a forum for members to ask for clarification of their duties and responsibilities.
, Which of the following is NOT a level of need from Abraham Maslow's Hierarchy of Needs?
- CORRECT ANSWERS✅✅Travel Opportunities
Which of the following would not be considered a valid reason for terminating an employee?
- CORRECT ANSWERS✅✅Failure to pay personal bills on time; having a bad personal
credit score
The normal listener understands and retains only about 50% of a conversation - that
percentage drops to 25% within 48 hours. - CORRECT ANSWERS✅✅True
Which of the following information would be inappropriate to include in a formal written
warning to an employee to document his/her undesirable performance? - CORRECT
ANSWERS✅✅How other staff members feel about the deficiency.
The differences between clinical and administrative orientations in a physician's practice is
fertile ground for expanding personal goals. - CORRECT ANSWERS✅✅False
0l
Which is NOT a basic element in determining a marketing plan? - CORRECT
ANSWERS✅✅Implement your marketing strategies.
Holding an "open house" is a form of: - CORRECT ANSWERS✅✅External practice
building
Satisfying the needs of your current patients is often much easier, less costly, and less risky
than pursuing new patients. - CORRECT ANSWERS✅✅True
Which of the following would be inappropriate to include in a promotional brochure? -
CORRECT ANSWERS✅✅Legal consequences of non-payment of medical bills.
The practice marketing plan should be assesses at least: - CORRECT
ANSWERS✅✅Annually
Exam ACTUAL UPDATED QUESTIONS
AND CORRECT ANSWERS
Which law prohibits discrimination in employment on account of race or color by private
employers, regardless of the number of employees? - CORRECT ANSWERS✅✅Title VII
of Civil Rights Act of 1964, as amended by Equal Employment Act of 1972.
The Family Medical Leave Act applies to employers with: - CORRECT ANSWERS✅✅50
or more employees.
The Fair Labor Standards Act established a minimum wage, regulates child labor, and: -
CORRECT ANSWERS✅✅Established overtime pay.
The goal of annual employee performance appraisals is to: - CORRECT
ANSWERS✅✅Encourage better job productivity.
The practice employee handbook is an internal document and is: - CORRECT
ANSWERS✅✅A legal document subject to court subpoena.
Which of the individuals listed below are "non-exempt" employees? - CORRECT
ANSWERS✅✅Manager that works 40% of the time on non-managerial duties
An alternative to immediate termination of an employee in the midst of a violation is to
suspend the employee while facts are being verified. - CORRECT ANSWERS✅✅True
Generally the preferred method of making decisions within an organization is the: -
CORRECT ANSWERS✅✅Collaboration method.
Staff meetings are beneficial because they: - CORRECT ANSWERS✅✅Provide multiple
points of view.
Allow group support for decisions.
Provide a forum for members to ask for clarification of their duties and responsibilities.
, Which of the following is NOT a level of need from Abraham Maslow's Hierarchy of Needs?
- CORRECT ANSWERS✅✅Travel Opportunities
Which of the following would not be considered a valid reason for terminating an employee?
- CORRECT ANSWERS✅✅Failure to pay personal bills on time; having a bad personal
credit score
The normal listener understands and retains only about 50% of a conversation - that
percentage drops to 25% within 48 hours. - CORRECT ANSWERS✅✅True
Which of the following information would be inappropriate to include in a formal written
warning to an employee to document his/her undesirable performance? - CORRECT
ANSWERS✅✅How other staff members feel about the deficiency.
The differences between clinical and administrative orientations in a physician's practice is
fertile ground for expanding personal goals. - CORRECT ANSWERS✅✅False
0l
Which is NOT a basic element in determining a marketing plan? - CORRECT
ANSWERS✅✅Implement your marketing strategies.
Holding an "open house" is a form of: - CORRECT ANSWERS✅✅External practice
building
Satisfying the needs of your current patients is often much easier, less costly, and less risky
than pursuing new patients. - CORRECT ANSWERS✅✅True
Which of the following would be inappropriate to include in a promotional brochure? -
CORRECT ANSWERS✅✅Legal consequences of non-payment of medical bills.
The practice marketing plan should be assesses at least: - CORRECT
ANSWERS✅✅Annually
