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Final Exam study Guide BUAD304 (Latest Update 2026 / 2027) Organizational Behavior and Leadership 100% Correct Verified Questions & Answers {Grade A} – USC

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Final Exam study Guide BUAD304 (Latest Update 2026 / 2027) Organizational Behavior and Leadership 100% Correct Verified Questions & Answers {Grade A} – USC Operational Outcomes - correct answer Quality, and innovation are more strongly related to clan, adhocracy, and market cultures than to hierarchical ones 12 Mechanisms for Creating Culture Change - correct answer 1) formal statements 2) the design of physical space, work environments, and buildings 3) slogans, language, acronyms, and sayings 4) deliberate role modeling, training programs, teaching, and coaching by others 5) explicit rewards, status symbols, and promotion criteria 6) stories, legends, or myths about key people and events 7) organizational activities, processes, or outcomes 8) leader reactions to critical incidents and organizational crises 9) rites and rituals 10) the workflow and organizational structure 11) organizational systems and procedures 12) organizational goals and criteria throughout the employee cycle Person-Organization Fit (P-O Fit) - correct answer the extent to which a person's values, personality, and word needs align with the organization's culture Organizational Socialization - correct answer the process by which newcomers learn an organization's values and norms and acquire the work behaviors necessary to perform jobs effectively Three-Phase Model of Organizational Socialization - correct answer 1. anticipatory socialization 2. encounter 3. change and acquisition Open System - correct answer Capable of self-correction, adaptation, and growth, thanks to feedback from the environment

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Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC


Stereotype - correct answer An individual's set of beliefs about the characteristics or

attributes of a group


What are aspects of Stereotypes? - correct answer Race, Age, Gender


Stereotype Formation and Maintenance - correct answer 1. Categorization
2. Inferences

3. Expectations
4. Maintenance


Casual Attribution - correct answer The activity of inferring causes for observed

behavior


Kelley's Model of Attribution - correct answer Behaviors can be attributed either to

internal factors within a person or external factors in the environment. Consensus,
Distinctiveness, Consistency


Demographics - correct answer Statistical measurements of populations and their
qualities (age, race, gender, income) over time

, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC


Diversity - correct answer Represents the multitude of individual differences and

similarities that exist among people


Surface-Level Characteristics - correct answer Those that are quickly apparent to
interactants, such as race, gender, and age


Deep-Level Characteristics - correct answer Those that take time to emerge in

interactions, such as attitudes, opinions, and values


Discrimination - correct answer Occurs when employment decisions about an
individual are based on reasons not associated with performance or related to the job


Affirmative Action - correct answer An intervention aimed at giving management a

chance to correct an imbalance, injustice, mistake, or discrimination that occurred in

the past


Glass Ceiling - correct answer An invisible, but absolute barrier that prevents women
from advancing to higher-level positions

, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC

Women have made strides along what measures? - correct answer 1. Educational
attainment

2. Seats on boards of directors of Fortune 500 firms
3. Leadership positions in educational institutions and Congress

4. Federal court appointments


Diversity Climate - correct answer A subcomponent of an organization's overall
climate and is defined as the employees' aggregate perceptions about the

organization's diversity-related formal structure characteristics and informal values


Psychological Safety - correct answer Reflects the extent to which people feel free to
express their ideas and beliefs without fear of negative consequences


What are some barriers to managing Diversity? - correct answer 1. Inaccurate

stereotypes and prejudice

2. Ethnocentrism
3. Poor career planning

4. Negative diversity climate
5. A hostile work environment for diverse employees
6. Diverse employees' lack of political savvy

, Final Exam study Guide BUAD304 (Latest
Update ) Organizational
Behavior and Leadership 100% Correct
Verified Questions & Answers {Grade A} –
USC

7. Difficulty balancing career and family issues
8. Fear of reverse discrimination

9. Lack of organizational priority for diversity
10. Poor performance appraisal and reward system

11. Resistance to change


Social Capital - correct answer Refers to resources available in and through personal
and business networks


Creativity - correct answer Defined as the process of producing "new and useful ideas

concerning products, services, processes, and procedures."


Creative Performance Behaviors - correct answer Represent four key behaviors that
drive the production of creative outcomes



Drivers of Creative Performance Behaviors - correct answer 1. Person factors
2. Environmental characteristics

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