Assessment | 70 Questions and Answers | Latest
Update 2026/2027 | 100% Correct | Guaranteed
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D099 Sales Management OA
70 Correct terms Questions and answers
Term
What is a primary use of predictive analytics?
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Predictive advertising
Set job expectations Customer attrition prediction
, Variety Subjective
Collection Centralized
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4 of 70
Term
A firm is using situational interview questions to help select a
candidate for a sales management position. Which question aligns
with this interview format?
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What is your favorite sales Describe a time you failed in sales.
technique?
What is your opinion on the current How would you construct a
market trends? sales compensation package?
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5 of 70
Term
A business-to-business (B2B) company discovers its margins are
lower than that of its competitors. In response, the company
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,implements a new sales training program to help salespeople
better communicate product value to organizations. The result is
increased sales and profitability. Which direct benefit has this
company achieved?
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Business process optimization Improved customer relationships
Employee motivation Improved productivity
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6 of 70
Term
A company wants to map the customer experience at specific
interactions. How can customer relationship management (CRM)
support this goal?
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It can reveal insights into It can automate all customer
touchpoints and post- interactions without human
purchase sentiment. oversight.
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, It primarily serves to track It focuses on increasing sales
employee performance rather than without analyzing customer
customer experience. feedback.
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7 of 70
Term
A manager and subordinate work together to establish relevant,
quantitative performance goals. They then assess the extent to which
these goals have been completed during the review period.Which
performance evaluation method is being used by the manager?
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Employee observation Mission statement
Performance management Management by objectives
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8 of 70
Term
A company seeks to expand internationally through foreign direct
investment and needs to purchase factory equipment that is
customized to the facility to begin producing goods in the new
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