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CBHCM EXAM - CERTIFIED BEHAVIORAL HEALTH
CASE MANAGER PRACTICE EXAM ACTUAL PREP
QUESTIONS AND WELL REVISED ANSWERS -
LATEST AND COMPLETE UPDATE WITH VERIFIED
SOLUTIONS – ASSURES PASS
Question 1
Which of the following best describes the primary role of a behavioral health case
manager?
• A) Providing therapy to clients
• B) Coordinating services and resources to support client recovery
• C) Prescribing medication for mental health conditions
• D) Performing diagnostic assessments
- ANSWER: B) Coordinating services and resources to support client recovery
The primary function of a behavioral health case manager is to coordinate care,
connect clients with appropriate resources, and ensure continuity of services across
systems to support recovery and wellness.
Question 2
What is the case management principle of "strengths-based approach"?
• A) Focusing primarily on client problems and deficits
• B) Identifying and building upon client capabilities and resources
• C) Emphasizing medication compliance above all other interventions
• D) Requiring family involvement in all cases
- ANSWER: B) Identifying and building upon client capabilities and resources A
strengths-based approach focuses on identifying and leveraging a client's existing
strengths, skills, and resources rather than focusing primarily on deficits or
problems.
Question 3
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Which case management model emphasizes intensive community-based services
with small caseloads and 24/7 availability?
• A) Broker model
• B) Clinical case management
• C) Assertive Community Treatment (ACT)
• D) Generalist model
- ANSWER: C) Assertive Community Treatment (ACT) ACT is an intensive case
management model characterized by multidisciplinary teams, small caseloads,
community-based services, and 24/7 availability for high-need clients.
Question 4
What is the purpose of a caseload ratio in behavioral health case management?
• A) To establish the minimum number of contacts required per client
• B) To ensure equitable distribution of resources
• C) To maintain manageable workloads for case managers
• D) To determine client eligibility for services
- ANSWER: C) To maintain manageable workloads for case managers Caseload
ratios help organizations establish appropriate workloads for case managers based
on client acuity and service needs, preventing burnout and ensuring quality care.
Question 5
Which of the following is NOT typically a core function of case management?
• A) Assessment
• B) Service planning
• C) Psychotherapy
• D) Monitoring and evaluation
- ANSWER: C) Psychotherapy While case managers may use therapeutic
communication techniques, providing formal psychotherapy is not a core function
of case management and typically requires additional clinical training and
credentials.
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Question 6
The "brokerage model" of case management primarily focuses on:
• A) Building therapeutic relationships with clients
• B) Connecting clients to existing community resources
• C) Providing direct clinical services
• D) Family therapy interventions
- ANSWER: B) Connecting clients to existing community resources The
brokerage model focuses primarily on identifying client needs and linking them to
appropriate community services rather than providing direct clinical services.
Question 7
What does the principle of "person-centered care" mean in behavioral health case
management?
• A) Services are organized around the preferences and needs of the client
• B) All decisions are made by the case manager
• C) Care focuses exclusively on psychiatric symptoms
• D) Services are determined by insurance limitations
- ANSWER: A) Services are organized around the preferences and needs of the
client Person-centered care places the client's preferences, goals, and unique needs
at the center of service planning and delivery.
Question 8
Which of the following represents the correct sequence of the case management
process?
• A) Treatment, assessment, evaluation, planning
• B) Assessment, planning, implementation, evaluation
• C) Diagnosis, treatment, follow-up, discharge
• D) Referral, assessment, treatment, discharge
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- ANSWER: B) Assessment, planning, implementation, evaluation The typical
case management process follows this sequence: assessment of needs,
development of a service plan, implementation of the plan, and ongoing evaluation
of outcomes.
Question 9
What is the primary purpose of case management outreach?
• A) To bill for additional services
• B) To engage difficult-to-reach populations
• C) To fulfill grant requirements
• D) To increase caseload numbers
- ANSWER: B) To engage difficult-to-reach populations Outreach is essential for
identifying and engaging individuals who may not access traditional services due
to barriers such as stigma, lack of transportation, distrust, or limited awareness of
available resources.
Question 10
Which of the following best describes the medical model of case management?
• A) A focus on social determinants of health
• B) An emphasis on diagnosis, treatment, and symptom management
• C) Prioritizing client self-determination
• D) Community-based rehabilitation approaches
- ANSWER: B) An emphasis on diagnosis, treatment, and symptom management
The medical model focuses on clinical diagnosis, treatment adherence, symptom
management, and coordination with medical providers.
Question 11
What is a key difference between case management and care management?
• A) There is no difference between the terms
CBHCM EXAM - CERTIFIED BEHAVIORAL HEALTH
CASE MANAGER PRACTICE EXAM ACTUAL PREP
QUESTIONS AND WELL REVISED ANSWERS -
LATEST AND COMPLETE UPDATE WITH VERIFIED
SOLUTIONS – ASSURES PASS
Question 1
Which of the following best describes the primary role of a behavioral health case
manager?
• A) Providing therapy to clients
• B) Coordinating services and resources to support client recovery
• C) Prescribing medication for mental health conditions
• D) Performing diagnostic assessments
- ANSWER: B) Coordinating services and resources to support client recovery
The primary function of a behavioral health case manager is to coordinate care,
connect clients with appropriate resources, and ensure continuity of services across
systems to support recovery and wellness.
Question 2
What is the case management principle of "strengths-based approach"?
• A) Focusing primarily on client problems and deficits
• B) Identifying and building upon client capabilities and resources
• C) Emphasizing medication compliance above all other interventions
• D) Requiring family involvement in all cases
- ANSWER: B) Identifying and building upon client capabilities and resources A
strengths-based approach focuses on identifying and leveraging a client's existing
strengths, skills, and resources rather than focusing primarily on deficits or
problems.
Question 3
,2|Page
Which case management model emphasizes intensive community-based services
with small caseloads and 24/7 availability?
• A) Broker model
• B) Clinical case management
• C) Assertive Community Treatment (ACT)
• D) Generalist model
- ANSWER: C) Assertive Community Treatment (ACT) ACT is an intensive case
management model characterized by multidisciplinary teams, small caseloads,
community-based services, and 24/7 availability for high-need clients.
Question 4
What is the purpose of a caseload ratio in behavioral health case management?
• A) To establish the minimum number of contacts required per client
• B) To ensure equitable distribution of resources
• C) To maintain manageable workloads for case managers
• D) To determine client eligibility for services
- ANSWER: C) To maintain manageable workloads for case managers Caseload
ratios help organizations establish appropriate workloads for case managers based
on client acuity and service needs, preventing burnout and ensuring quality care.
Question 5
Which of the following is NOT typically a core function of case management?
• A) Assessment
• B) Service planning
• C) Psychotherapy
• D) Monitoring and evaluation
- ANSWER: C) Psychotherapy While case managers may use therapeutic
communication techniques, providing formal psychotherapy is not a core function
of case management and typically requires additional clinical training and
credentials.
,3|Page
Question 6
The "brokerage model" of case management primarily focuses on:
• A) Building therapeutic relationships with clients
• B) Connecting clients to existing community resources
• C) Providing direct clinical services
• D) Family therapy interventions
- ANSWER: B) Connecting clients to existing community resources The
brokerage model focuses primarily on identifying client needs and linking them to
appropriate community services rather than providing direct clinical services.
Question 7
What does the principle of "person-centered care" mean in behavioral health case
management?
• A) Services are organized around the preferences and needs of the client
• B) All decisions are made by the case manager
• C) Care focuses exclusively on psychiatric symptoms
• D) Services are determined by insurance limitations
- ANSWER: A) Services are organized around the preferences and needs of the
client Person-centered care places the client's preferences, goals, and unique needs
at the center of service planning and delivery.
Question 8
Which of the following represents the correct sequence of the case management
process?
• A) Treatment, assessment, evaluation, planning
• B) Assessment, planning, implementation, evaluation
• C) Diagnosis, treatment, follow-up, discharge
• D) Referral, assessment, treatment, discharge
, 4|Page
- ANSWER: B) Assessment, planning, implementation, evaluation The typical
case management process follows this sequence: assessment of needs,
development of a service plan, implementation of the plan, and ongoing evaluation
of outcomes.
Question 9
What is the primary purpose of case management outreach?
• A) To bill for additional services
• B) To engage difficult-to-reach populations
• C) To fulfill grant requirements
• D) To increase caseload numbers
- ANSWER: B) To engage difficult-to-reach populations Outreach is essential for
identifying and engaging individuals who may not access traditional services due
to barriers such as stigma, lack of transportation, distrust, or limited awareness of
available resources.
Question 10
Which of the following best describes the medical model of case management?
• A) A focus on social determinants of health
• B) An emphasis on diagnosis, treatment, and symptom management
• C) Prioritizing client self-determination
• D) Community-based rehabilitation approaches
- ANSWER: B) An emphasis on diagnosis, treatment, and symptom management
The medical model focuses on clinical diagnosis, treatment adherence, symptom
management, and coordination with medical providers.
Question 11
What is a key difference between case management and care management?
• A) There is no difference between the terms
