FACHE – ACHE BOARD OF GOVERNORS (BOG) EXAM NEWEST
ACTUAL EXAM COMPLETE 150 QUESTIONS AND CORRECT
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Which of the following performance improvement models focuses on elimination
of waste a process?
a) Plan-Do-Check-Act
b) Six Sigma
c) Lean
d) Statistical Process Control
c) Lean
Which of the following performance improvement models focuses on reduction of
variation?
a) Plan-Do-Check-Act
b) Six Sigma
c) Lean
d) Rapid Cycle Improvement
b) Six Sigma
Which of the following quality management tools includes a set of measures that
provides leaders with a concise but comprehensive view of performance in the
organization as a whole?
a) Accountability scorecard
b) Operational scorecard
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, FACHE – ACHE Board of Governors (BOG) Exam
c) Balanced scorecard
d) Productivity scorecard
c) Balanced scorecard
Which of the following groups is responsible for allocating necessary resources for
supporting quality and performance improvement activities throughout the
healthcare organization?
a) Quality council
b) Department managers
c) Organized medical staff
d) Senior leadership
d) Senior leadership
Which of the following individuals should complete patient incident reports?
a) Anyone who interacts with patients
b) Patient care department supervisors
c) Risk management staff
d) Patient security services staff
a) Anyone who interacts with patients
Medicare requires hospitals to use which of the following measurement
techniques?
a) National Database of Nursing Quality Indicators
b) Consumer Assessment of Healthcare Providers and Systems
c) Healthcare Effectiveness Data and Information Set
d) LeapFrog
b) Consumer Assessment of Healthcare Providers and Systems
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, FACHE – ACHE Board of Governors (BOG) Exam
A new certified registered nurse anesthetist is being hired by a hospital Which of
the following groups is ultimately responsible for approving the scope of practice
for this new clinician?
a) VA Hospital governing board
b) Nursing standards committee
c) Medical staff executive
d) Surgical quality board
a) VA Hospital governing board
A root cause analysis is used by a multidisciplinary team to discover the:
a) Staff responsible for a patient safety violation
b) Potential problems with a high-risk processes on a prospective basis
c) Reason for an adverse patient incident
d) Wasteful practices in a process
c) Reason for an adverse patient incident
The requirement that hospitals have a utilization review committee is found ni
the:
a) Joint Commission Standards
b) Quality Improvement Organization contract
c) American Hospital Association Guidelines
d) Medicare Conditions of Participation
d) Medicare Conditions of Participation
The principles of quality improvement that healthcare executives changes their
management philosophy from :
a) Finding fault with employees to finding problems with processes
b) Finding fault with employees to involving them in the improvement of
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, FACHE – ACHE Board of Governors (BOG) Exam
processes
c) Focusing on enhanced inspection techniques to focusing on variance
d) Focusing on employees' roles to focusing on process outcomes
a) Finding fault with employees to finding problems with processes
In assessing the advantages of using a focus group over a survey to evaluate a
program, one could say focus groups :
a) Are likely to use a larger sample size
b) Are more useful in designing improvements to a program
c) Are more precise in designing improvements to a program
d) Are useful only when maintaining objectivity in NOT important
b) Are more useful in designing improvements to a program
Which of the following are considered the best source of information to help
healthcare organization improve its existing services?
a) Ongoing patients and internal customer satisfaction surveys
b) Focus groups to gather information and statistics from non patients
c) Telephonic surveys of anyone who may decide to use the healthcare
organization
d) Weekly meetings with staff members to determine organizational deficiences
d) Weekly meetings with staff members to determine organizational deficiences
Continuous quality improvement assumes that:
a. Achievement will be rewarded.
b. There is direction from top management.
c. There is no upper limit to excellence.
d. Interconnected work teams are in place.
c. There is no upper limit to excellence.
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