IOP3704 Employment Relations
University of South Africa
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IOP3704 - Study Notes
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---42november 20212021/2022
- IOP3704 - Study Notes 
STUDY UNIT 1: An Industrial Psychology Approach to Labour Relations 
What are the main reasons for the neglect of the role of industrial psychology in labour relations? 
1. There is a tendency of industrial psychologists to ignore trade unions, reasons for this include: 
 Institutional Naivety – viewing Labour Relations (LR) primarily as interpersonal relations 
 Inadequate Exposure to the problems of the working class – poor sensitivity and understanding to 
pro...
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lectdenis
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IOP3704 Updated Revision Pack-2021.
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--138november 20212021/2022A+
- IOP3704 UQuestions with space to write answers IOP3704 pdated Revision Pack-2021.• Discuss the various types of strikes and reasons for strikes that are evident in the labour 
relations context. (25) 
IOP3704 Updated Revision Pack-2021. 
Questions with space to write answers IOP3704. 
P a g e | 2 
• Critically discuss mediation and conflict resolution in South and Southern Africa. (25)
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LOVELY01
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IOP3704 EXAM PREP.
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---16november 20212021/2022A+
- 1. Critically discuss mediation and conflict resolution in South and 
Southern Africa. (10) 
 The apartheid government in South Africa ended in 1994, but the new government in 
South Africa had to work through the question of dealing with the past in order to 
move forward. 
 Conflict resolution is a way for two or more parties to find a peaceful solution to a 
disagreement among them. The disagreement may be personal, financial, political, or 
emotional. When a dispute arises, often the b...
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LOVELY01