LRM3702 Labour Relations Management: Micro
University of South Africa
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LRM3702 - Labour Relations Management: Micro
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---213november 20212021/2022A+
- LRM3702 - Labour Relations Management: 
Managing for more common ground: 
building constructive workplace relations 
2 
TOPIC 1: MANAGING FOR MORE COMMON GROUND: BUILDING CONSTRUCTIVE WORKPLACE RELATIONS 
LRM3702/1 3 
As I informed you in the introduction and orientation learning unit, we approach 
labour relations from a management perspective. We therefore focus on how to 
improve the competitiveness of organisations. In respect of labour relations, we thus 
want to try to ensure that the qual...
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DoctorReinhad
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lrm3702 notes.
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---59november 20212021/2022A+
- LRM3702 STUDY NOTES 
STUDY UNIT 1 
MANAGING CONFLICT, HANDLING GRIEVANCES AND NEGOTIATING 
THE NATURE OF CONFLICT: A LABOUR RELATIONS PERSPECTIVE 
1.2.1 Conflict will always exist since people have to share resources. It is part of life and 
very much part of labour relations. Conflict may not necessarily be bad. 
 Functional conflict: exists when conflict can raise differing views and sensitise 
people to each other’s needs and views. If the outcome of the conflict is for the 
benefit of t...
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ExellentStudyResources
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lrm3702-notes.
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---117november 20212021/2022A+
- STUDY UNIT 1 
MANAGING CONFLICT, HANDLING GRIEVANCES 
AND NEGOTIATING 
1.1 INTRODUCTION 
In this study unit we focus on conflict, but not purely as part of collective bargaining. We also 
look at it in relation to the individual dimension of employment relations. 
Conflict has to be handled in various ways and on a day-to-day basis. While union management 
conflict (between representatives of these groups) is dealt with largely by way of collective 
bargaining, the optimal management of conflict...
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ExellentStudyResources
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LRM3702 Exam-prep.
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---35november 20212021/2022A+
- Study Unit 1 
Key Concepts: 
1. Conflict: Conflict involves direct confrontations between groups or individuals, 
usually arising in situations where each side perceives that the other is about to 
frustrate – or has already frustrated – some of its major interests. 
2. Grievance: Formal complaints in the work place. A grievance can also be 
explained as a feeling of dissatisfaction within an employee, resulting from 
behaviour or conditions specifically related to the labour relationship th...
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ExellentStudyResources
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Samenvatting
LRM3702__EXAM_PREP_NOTES latest
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---35november 20212021/2022
- Study Unit 1 
Key Concepts: 
1. Conflict: Conflict involves direct confrontations between groups or individuals, 
usually arising in situations where each side perceives that the other is about to 
frustrate – or has already frustrated – some of its major interests. 
2. Grievance: Formal complaints in the work place. A grievance can also be 
explained as a feeling of dissatisfaction within an employee, resulting from 
behaviour or conditions specifically related to the labour relationship th...
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$3.89 Meer Info
ExellentStudyResources
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LRM3702__EXAM_PREP_NOTES
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--135oktober 20212021/2022A+
- Study Unit 1 
Key Concepts: 
1. Conflict: Conflict involves direct confrontations between groups or individuals, 
usually arising in situations where each side perceives that the other is about to 
frustrate – or has already frustrated – some of its major interests. 
2. Grievance: Formal complaints in the work place. A grievance can also be 
explained as a feeling of dissatisfaction within an employee, resulting from 
behaviour or conditions specifically related to the labour relationship th...
-
$3.99 Meer Info
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