MNB 3702
University of South Africa
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Exam (elaborations)
MNB 3702 ASSIGNMENT 2 SOLUTIONS
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---6September 20212021/2022A+
- 1 INTRODUCTION 
Dear Student 
This tutorial letter contains feedback on Assignment 02 because it provides guidance 
on how you were expected to answer the four essay-type questions on page 15 of 
Tutorial Letter 101. 
The questions of this assignment will not be repeated in the examination. They do, 
however, present a very important learning opportunity by indicating the areas of the 
work that you should know well and areas on which you still need to spend more time. 
2 FEEDBACK ON ASSIGNMENT ...
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Exam (elaborations)
MNB 3702 ASSIGNMENT 2
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---6September 20212021/2022A+
- 1. Introduction 
The assignment is based on the case study ofStep 
 1: Unfreezing Most individuals will naturally resist change and will be inclined 
to maintain the status quo (the current state). For this reason, actively 
“unfreezing” the status quo and readying the orgainsation for change is 
required. Unfreezing entails two critical elements or steps: Current 
behaviours have to be carefully examined and employees have to be shown 
how necessary change is, and how the status quo is ...
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