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Customer experience management

Vrije Universiteit Amsterdam (VU)

Here are the best resources to pass Customer experience management. Find Customer experience management study guides, notes, assignments, and much more.

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Ultimate Customer Experience Management Bundle – VU Amsterdam (Master Marketing)

  • Package deal

    Ultimate Customer Experience Management Bundle – VU Amsterdam (Master Marketing)

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    February 2026
  • This bundle includes everything you need to prepare for Customer Experience Management in the Master Marketing at VU Amsterdam. It combines the full lecture content, a clear structured summary of all lectures, and summaries of the required academic articles into one complete study package.
  • mirtheju
    $24.96 More Info
Complete Lecture Notes – Customer Experience Management (VU Amsterdam, Master Marketing)

  • Class notes

    Complete Lecture Notes – Customer Experience Management (VU Amsterdam, Master Marketing)

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    February 2026
    2025/2026
  • This document contains complete lecture notes for the course Customer Experience Management (Master Marketing, VU Amsterdam). It combines the lecture slides with detailed notes of the explanations, examples, and extra remarks that were discussed during class. It is not just a copy of the slides, but a written version of what was actually explained in the lectures, making complex topics easier to understand and more connected. Perfect for students who want to make sure they fully understand...
  • mirtheju
    $9.46 More Info
Customer Experience Management Summary – VU Amsterdam (Master Marketing)

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    Customer Experience Management Summary – VU Amsterdam (Master Marketing)

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    February 2026
    2025/2026
  • This document is a clear and structured summary of all lectures from the elective course Customer Experience Management in the Master Marketing at VU Amsterdam. It follows the full lecture structure and explains the key theories, frameworks, models, and examples discussed in class in an easy-to-understand way. The goal of this summary is to help you understand how all topics connect, instead of just memorizing separate concepts. It is ideal for exam preparation, especially if you want a co...
  • mirtheju
    $13.27 More Info
Customer Experience Management Article Summaries – VU Amsterdam (Master Marketing)

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    Customer Experience Management Article Summaries – VU Amsterdam (Master Marketing)

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    97
    February 2026
    2025/2026
  • This document contains clear and structured summaries of all required academic articles for the elective course Customer Experience Management in the Master Marketing at VU Amsterdam. The summaries are based on the official reading list and the lecturer’s guidance about which pages, figures, tables, and sections are most important. Instead of reading every article from start to finish again, this document helps you focus directly on the core concepts, frameworks, and exam-relevant insights....
  • mirtheju
    $12.67 More Info
Customer Experience Management (CEM) - Complete Exam Bundle - Master Marketing VU 2025/2026

  • Package deal

    Customer Experience Management (CEM) - Complete Exam Bundle - Master Marketing VU 2025/2026

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    January 2026
  • Includes: • Full lecture summaries • Complete article summaries Clear structure, many visual examples similar to the exam, and relatable explanations. Based on this bundle, I scored an 8.4 on the exam.
  • sophiacornelia
    $13.07 More Info
Customer Experience Management (CEM Master Marketing VU) - Complete Summary of all LECTURES 2025/2026

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    Customer Experience Management (CEM Master Marketing VU) - Complete Summary of all LECTURES 2025/2026

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    January 2026
    2025/2026
  • These summaries are fully based on the 2025/2026 course content and include easy, relatable real-life examples, making complex theorie and models clear and easy to understand. All key concepts, frameworks and exam-relevant insights are covered in concise and logical way, making this document ideal for efficient exam preparation. Based on these summaries in combination with the summaries of the articles, I scores an 8.5 on the Customer Experience Management exam.
  • sophiacornelia
    $8.91 More Info
Customer Experience Management (CEM Master Marketing VU) - Complete summary of all ARTICLES 2025/2026

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    Customer Experience Management (CEM Master Marketing VU) - Complete summary of all ARTICLES 2025/2026

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    January 2026
    2025/2026
  • These summaries cover all key concepts, frameworks and theorie you need to know for the exam, clearly structured and focused on exam preparation.
  • sophiacornelia
    $8.31 More Info
Exam summary Customer Experience Management

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    Exam summary Customer Experience Management

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    December 2025
    2025/2026
  • This comprehensive summary covers the full Customer Experience Management (CXM) course for the MSc Marketing program. It provides a clear, structured, and exam-focused overview of all key theories, frameworks, and academic articles discussed throughout the course. The document explains customer experience across the entire customer journey (pre-purchase, purchase, and post-purchase) and connects theory to managerial implications and real-world examples. Complex academic papers are translated ...
  • anoukbaltus2
    $12.08 More Info
Customer Experience Management Summary

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    Customer Experience Management Summary

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    December 2025
    2025/2026
  • A summary of Customer Experience Management of lecture slides + article summary of main points.
  • zafirstojchevski
    $9.50 More Info
MSc Marketing VU_ CEM and MS_Period 2

  • Package deal

    MSc Marketing VU_ CEM and MS_Period 2

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    October 2025
  • This bundle contains both documents for period 2 of the MSc Marketing study (specialization Brand and Customer Management). Both documents are everything you need to pass the courses and the exams. They contain detailed transcripts of all lectures in easy-to-understand words and a lot of examples. I passed CEM with an 8.5 and MS with an 8.
  • ermarketing
    $17.82 More Info
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