Customer experience management

Vrije Universiteit Amsterdam (VU)

Hier vind je de beste samenvattingen om te slagen voor Customer experience management. Er zijn o.a. samenvattingen, aantekeningen en oefenvragen beschikbaar.

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Complete Lecture Notes – Customer Experience Management (VU Amsterdam, Master Marketing)
  • College aantekeningen

    Complete Lecture Notes – Customer Experience Management (VU Amsterdam, Master Marketing)

  • This document contains complete lecture notes for the course Customer Experience Management (Master Marketing, VU Amsterdam). It combines the lecture slides with detailed notes of the explanations, examples, and extra remarks that were discussed during class. It is not just a copy of the slides, but a written version of what was actually explained in the lectures, making complex topics easier to understand and more connected. Perfect for students who want to make sure they fully understand...
  • mirtheju
    $9.52 Meer Info
Customer Experience Management Summary – VU Amsterdam (Master Marketing)
  • Samenvatting

    Customer Experience Management Summary – VU Amsterdam (Master Marketing)

  • This document is a clear and structured summary of all lectures from the elective course Customer Experience Management in the Master Marketing at VU Amsterdam. It follows the full lecture structure and explains the key theories, frameworks, models, and examples discussed in class in an easy-to-understand way. The goal of this summary is to help you understand how all topics connect, instead of just memorizing separate concepts. It is ideal for exam preparation, especially if you want a co...
  • mirtheju
    $13.34 Meer Info
Customer Experience Management Article Summaries – VU Amsterdam (Master Marketing)
  • Samenvatting

    Customer Experience Management Article Summaries – VU Amsterdam (Master Marketing)

  • This document contains clear and structured summaries of all required academic articles for the elective course Customer Experience Management in the Master Marketing at VU Amsterdam. The summaries are based on the official reading list and the lecturer’s guidance about which pages, figures, tables, and sections are most important. Instead of reading every article from start to finish again, this document helps you focus directly on the core concepts, frameworks, and exam-relevant insights....
  • mirtheju
    $12.75 Meer Info
Customer Experience Management (CEM Master Marketing VU) - Complete Summary of all LECTURES 2025/2026
  • Samenvatting

    Customer Experience Management (CEM Master Marketing VU) - Complete Summary of all LECTURES 2025/2026

  • These summaries are fully based on the 2025/2026 course content and include easy, relatable real-life examples, making complex theorie and models clear and easy to understand. All key concepts, frameworks and exam-relevant insights are covered in concise and logical way, making this document ideal for efficient exam preparation. Based on these summaries in combination with the summaries of the articles, I scores an 8.5 on the Customer Experience Management exam.
  • sophiacornelia
    $8.96 Meer Info
Customer Experience Management (CEM Master Marketing VU) - Complete summary of all ARTICLES 2025/2026
  • Samenvatting

    Customer Experience Management (CEM Master Marketing VU) - Complete summary of all ARTICLES 2025/2026

  • These summaries cover all key concepts, frameworks and theorie you need to know for the exam, clearly structured and focused on exam preparation.
  • sophiacornelia
    $8.36 Meer Info
Exam summary Customer Experience Management
  • Samenvatting

    Exam summary Customer Experience Management

  • This comprehensive summary covers the full Customer Experience Management (CXM) course for the MSc Marketing program. It provides a clear, structured, and exam-focused overview of all key theories, frameworks, and academic articles discussed throughout the course. The document explains customer experience across the entire customer journey (pre-purchase, purchase, and post-purchase) and connects theory to managerial implications and real-world examples. Complex academic papers are translated ...
  • anoukbaltus2
    $12.15 Meer Info
Customer Experience Management Summary
  • Samenvatting

    Customer Experience Management Summary

  • A summary of Customer Experience Management of lecture slides + article summary of main points.
  • zafirstojchevski
    $9.55 Meer Info
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