Pearson BTEC • Business studies

Unit 15 P2

Unit 15 P3

Unit 15 P4

Unit 15 P6

P3: Explain how focusing on the customer, by providing good customer service, is essential to retailing. M3: Explain the ways in which sales techniques and customer service have developed in retail organisations.

P5: Identify why businesses operate internationally P6: Explain the business strategies used by a business operating internationally.

P4: Describe how the monetary environment affects businesses that operate internationally.

P3: Describe how the environment and culture of another country affects a business operating internationally M2: Compare how cultural differences and foreign business environments affect multi-national corporations.

P1: Explain the international business environment in which a selected organisation operates. P2: Describe the mechanisms that regulate international trade. M1: Assess the methods to increase trade between countries and the methods to restrict trade between countries

P4: Identify the competitive factors in the retail environment a selected organisation faces.