California State University Fullerton

Sales and operations plan (S&OP) - Answer A time-phased plan of future aggregate resource levels so that supply is in balance with demand. How many of what to sell? Aggregate plan - Answer Another term for the sales and operations plan Production plan - Answer A sales and operations plan for a manufacturing firm that centers on production rates and inventory holdings. Build plan (for top level parts). Staffing plan - Answer A sales and operations plan for a service firm, whi...

Agenda - Answer • Process strategy • Process structure in services • Process structure in manufacturing • Process re-engineering • Process improvement • Process analysis What is Process Strategy? - Answer Process Use of organizations _RESOURCES_ to provide something of _VALUE_ Process Strategy The pattern of _DECISIONS_made in _MANAGING_ so that they will achieve their _COMPETITIVE PRIORITIES_ Process Analysis _DOCUMENTATION__and _DETAILED UNDERSTANDING...

Aggregate Planning - Answer to give management an idea of what quantity of materials to be procured and when Disaggregation - Answer analytic disassembly which have been aggregated (lumped together) Master Production Schedule (MPS) - Answer a timetable that specifies what is to be made and when Rough-cut Capacity Planning - Answer verifies sufficient capacity available to meet requirements for MPS time fences - Answer points in time that separate phases of a master sch...

Centralized purchasing - Answer Purchasing is handled by one special department benefits of centralized purchasing - Answer may be able to obtain lower prices than decentralized units if the higher volume created by combining orders enables it to take advantage of quantity discounts offered on large orders may also be able to obtain better service and closer attention from suppliers often enables companies to assign certain categories of items to specialists, who tend to be more e...

Project - Answer an Interrelated set of activities with a definite starting and ending point, which results in a unique outcome for a specific allocation of resources. Project Management - Answer A systemized, phased approach to defining, organizing, planning, monitoring and controlling projects. Program - Answer An interdependent set of projects that have a common strategic purpose. work breakdown structure (WBS) - Answer A statement of all work that has to be completed. ...

T/F Aggregate planning is intermediate range planning for goods and services. - Answer TRUE T/F Aggregate planning typically covers a time interval of 2 to 4 years. - Answer FALSE Feedback: The typical range is 6 to 18 months T/F Sales and operations planning is intermediate-range decisions to balance supply and demand, integrating financial and operations planning. - Answer TRUE T/F Aggregate planning is concerned with both the quantity and timing of anticipated demand. - Ans...

capacity - Answer The upper limit or ceiling on the LOAD that an OPERATING UNIT can handle. Load - Answer # of physical units produced (e.g., # of bicycles assembled per hour) OR # of services performed (e.g., # of computers upgraded per hour). Operating unit - Answer a plant, department, machine, store, worker, etc. Goal of strategic capacity planning - Answer achieve a match between the long-term supply capabilities of an organization and the predicted level of long-ter...

The Role of Management - Answer -Guide organizations toward goal accomplishment -Combine and use organizational resources to ensure organizations achieve their purpose -Encourage individual activities are focused on reaching organizational goals -Focus on activities or other factors that may get in the way of goal achievement Planning - Answer -Setting organizational goals -Identifying actions to achieve the goals Organizing - Answer -Determining tasks and groupings of work -...

Long-term capacity planning deals with which of the following factors? - Answer Investment in new facilities Waiting-line problems that cannot be studied with waiting-line models must be analyzed with which analytical tool? - Answer simulation Anna's landscaping business has a capacity gap; which alternative can best be described as "simply to do nothing"? - Answer Base-case strategy A measure of the reserve capacity a process has to handle in unexpected increases in d...

The theory of constraints methods increases the firm's profits more effectively by focusing on what? - Answer making materials flow rapidly through the entire system Of the seven key principles of the theory of constraints, which is the first principal? - Answer the focus should be on balancing flow, not on balancing capacity An item that has been built to stock has yet to be sold. Which TOC operational measure is used to describe it in its current state? - Answer Inventory ...