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TIER 1 ADVISOR EXAM QUESTIONS AND ANSWERS
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6

August 2025

2025/2026

A+
TIER 1 ADVISOR EXAM QUESTIONS AND ANSWERS 5 R's - Answer- Restart Reset all settings Remove Reinstall Restore 3 P's - Answer- Postiton Permission Personalize 3 A's - Answer- Acknowledge Align Assure your customer provides an existing case number to continue troubleshooting an issue. How ever the customer describes a new issue that is not the one in the case notes. How do you proceed? - Answer- Create a new case and provide a new case number Case niotess indicate...
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